airbyte/docs/integrations/sources/twilio-taskrouter.md

Twilio Taskrouter

This page contains the setup guide and reference information for the Twilio Taskrouter source connector.

Prerequisites

Twilio Taskroute HTTP requests to the REST API are protected with HTTP Basic authentication. You will use your Twilio Account SID as the username and your Auth Token as the password for HTTP Basic authentication. You will also have to use your Workspace ID as the sid if you wish to access a particular workspace or it's subresources.

You can find your Account SID and Auth Token on your dashboard by scrolling down the console once you have created a Twilio account. You can find Taskrouter in the Explore Products page under Solutions in the list. Click on it to expand a panel in the sidebar and click on Workspaces to be taken to your created workspaces. Each workspace has it's unique ID as SID with which you can access the streams.

See docs for more details.

Setup guide

Step 1: Set up the Twilio Takrouter connector in Airbyte

For Airbyte Cloud:

1. Log into your Airbyte Cloud account.
2. In the left navigation bar, click Sources. In the top-right corner, click +new source.
3. On the Set up the source page, enter the name for the Twilio connector and select Twilio Taskrouter from the Source/Destination type dropdown.
4. Enter your account_sid.
5. Enter your auth_token.
6. Click Set up source.

For Airbyte OSS:

1. Navigate to the Airbyte Open Source dashboard.
2. Set the name for your source.
3. Enter your account_sid.
4. Enter your auth_token.
5. Click Set up source.

Supported sync modes

The Twilio source connector supports the following sync modes:

Feature	Supported?
Full Refresh Sync	Yes
Incremental Sync	No
Replicate Incremental Deletes	No
SSL connection	Yes

Supported Streams

• Workspaces
• All Workspaces
• Workers

Performance considerations

The Twilio Taskrouter connector will gracefully handle rate limits. For more information, see the Twilio docs for rate limitations.

Changelog

Expand to review

Version	Date	Pull Request	Subject
0.2.21	2025-05-24	60758	Update dependencies
0.2.20	2025-05-10	59991	Update dependencies
0.2.19	2025-05-04	59582	Update dependencies
0.2.18	2025-04-27	58972	Update dependencies
0.2.17	2025-04-19	58402	Update dependencies
0.2.16	2025-04-12	58003	Update dependencies
0.2.15	2025-04-05	57441	Update dependencies
0.2.14	2025-03-29	56842	Update dependencies
0.2.13	2025-03-22	56277	Update dependencies
0.2.12	2025-03-08	55082	Update dependencies
0.2.11	2025-02-22	54514	Update dependencies
0.2.10	2025-02-15	54089	Update dependencies
0.2.9	2025-02-08	53522	Update dependencies
0.2.8	2025-02-01	53040	Update dependencies
0.2.7	2025-01-25	52391	Update dependencies
0.2.6	2025-01-18	52003	Update dependencies
0.2.5	2025-01-11	51394	Update dependencies
0.2.4	2024-12-28	50816	Update dependencies
0.2.3	2024-12-21	50366	Update dependencies
0.2.2	2024-12-14	49383	Update dependencies
0.2.1	2024-10-28	47458	Update dependencies
0.2.0	2024-08-26	44776	Refactor connector to manifest-only format
0.1.17	2024-08-24	44727	Update dependencies
0.1.16	2024-08-17	44294	Update dependencies
0.1.15	2024-08-10	43626	Update dependencies
0.1.14	2024-08-03	43255	Update dependencies
0.1.13	2024-07-27	42718	Update dependencies
0.1.12	2024-07-20	42282	Update dependencies
0.1.11	2024-07-13	41858	Update dependencies
0.1.10	2024-07-10	41585	Update dependencies
0.1.9	2024-07-09	41125	Update dependencies
0.1.8	2024-07-06	40827	Update dependencies
0.1.7	2024-06-25	40295	Update dependencies
0.1.6	2024-06-22	39965	Update dependencies
0.1.5	2024-06-10	38788	Make compatible with the builder
0.1.4	2024-06-04	39067	[autopull] Upgrade base image to v1.2.1
0.1.3.	2024-04-19	37278	Upgrade to CDK 0.80.0 and manage dependencies with Poetry.
0.1.2	2024-04-15	37278	Base image migration: remove Dockerfile and use the python-connector-base image
0.1.1	2024-04-12	37278	schema descriptions
0.1.0	2022-11-18	18685	🎉 New Source: Twilio Taskrouter API [low-code cdk]