5.3 KiB
5.3 KiB
Intercom
This page contains the setup guide and reference information for the intercom source connector.
Setup guide
Step 1: Set up the intercom connector in Airbyte
For Airbyte Cloud:
- Log into your Airbyte Cloud account.
- In the left navigation bar, click Sources. In the top-right corner, click +new source.
- On the Set up the source page, enter the name for the intercom connector and select intercom from the Source type dropdown.
- Click Authenticate your account to sign in with Intercom and authorize your account.
- Fill in the
start datefield. - You should be ready to sync data.
For Airbyte OSS:
- Fill in the Access Token.
- Fill in the
start datefield. - You should be ready to sync data.
Supported sync modes
| Feature | Supported? |
|---|---|
| Full Refresh Sync | Yes |
| Incremental - Append Sync | Yes |
| SSL connection | Yes |
| Namespaces | No |
Supported Streams
- Admins (Full table)
- Companies (Incremental)
- Company Segments (Incremental)
- Conversations (Incremental)
- Conversation Parts (Incremental)
- Data Attributes (Full table)
- Customer Attributes (Full table)
- Company Attributes (Full table)
- Contacts (Incremental)
- Segments (Incremental)
- Tags (Full table)
- Teams (Full table)
Performance considerations
The connector is restricted by normal Intercom requests limitation.
The Intercom connector should not run into Intercom API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.
Changelog
| Version | Date | Pull Request | Subject |
|---|---|---|---|
| 0.1.18 | 2022-05-04 | 12482 | Update input configuration copy |
| 0.1.17 | 2022-04-29 | 12374 | Fixed filtering of conversation_parts |
| 0.1.16 | 2022-03-23 | 11206 | Added conversation_id field to conversation_part records |
| 0.1.15 | 2022-03-22 | 11176 | Correct check_connection URL |
| 0.1.14 | 2022-03-16 | 11208 | Improve 'conversations' incremental sync speed |
| 0.1.13 | 2022-01-14 | 9513 | Added handling of scroll param when it expired |
| 0.1.12 | 2021-12-14 | 8429 | Updated fields and descriptions |
| 0.1.11 | 2021-12-13 | 8685 | Remove time.sleep for rate limit |
| 0.1.10 | 2021-12-10 | 8637 | Fix 'conversations' order and sorting. Correction of the companies stream |
| 0.1.9 | 2021-12-03 | 8395 | Fix backoff of 'companies' stream |
| 0.1.8 | 2021-11-09 | 7060 | Added oauth support |
| 0.1.7 | 2021-11-08 | 7499 | Remove base-python dependencies |
| 0.1.6 | 2021-10-07 | 6879 | Corrected pagination for contacts |
| 0.1.5 | 2021-09-28 | 6082 | Corrected android_last_seen_at field data type in schemas |
| 0.1.4 | 2021-09-20 | 6087 | Corrected updated_at field data type in schemas |
| 0.1.3 | 2021-09-08 | 5908 | Corrected timestamp and arrays in schemas |
| 0.1.2 | 2021-08-19 | 5531 | Corrected pagination |
| 0.1.1 | 2021-07-31 | 5123 | Corrected rate limit |
| 0.1.0 | 2021-07-19 | 4676 | Release Intercom CDK Connector |