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airbyte/airbyte-integrations/connectors/source-talkdesk-explore/bootstrap.md
alex-magno 43483b7f93 🎉 New Source: Talkdesk Explore (#10164)
* add source files

* add docs

* update spec params to lowercase

* update should_retry docstring

* add check for failed reports

* format files

* add talkdesk spec

* run format

* run format

Co-authored-by: marcosmarxm <marcosmarxm@gmail.com>
2022-05-26 15:08:33 -03:00

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Streams

Talkdesk Explore API is focused on delivering data reports, and this connector implements five streams:

  • Calls Report
  • User Status Report
  • Studio Flow Execution Report
  • Contacts Report
  • Ring Attempts Report

Please refer to the official documentation for a list of all available reports: https://docs.talkdesk.com/docs/available-report

To request data from one of the endpoints, first you need to generate a report. This is done by a POST request where the payload is the report specifications. Then, the response will be a report ID that you need to use in a GET request to obtain the report's data.

This process is further explained here: Executing a Report

Pagination

To both report generation and report consumption, data is not paginated.

Authentication

The only authentication method implemented so far is Client Credentials. You can read here about all the supported authentication methods.