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airbyte/docs/integrations/sources/freshservice.md

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Freshservice

Overview

The Freshservice supports full refresh syncs. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run.

Output schema

Several output streams are available from this source:

If there are more endpoints you'd like Airbyte to support, please create an issue.

Features

Feature Supported?
Full Refresh Sync Yes
Incremental Sync Yes
SSL connection No
Namespaces No

Performance considerations

The Freshservice connector should not run into Freshservice API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

  • Freshservice Account
  • Freshservice API Key
  • Freshservice domain name
  • Replciation Start Date

Setup guide

Please read How to find your API key.

Changelog

Expand to review
Version Date Pull Request Subject
1.4.2 2024-10-28 47449 Update dependencies
1.4.1 2024-08-16 44196 Bump source-declarative-manifest version
1.4.0 2024-08-15 44148 Refactor connector to manifest-only format
1.3.17 2024-08-10 43545 Update dependencies
1.3.16 2024-08-03 43254 Update dependencies
1.3.15 2024-07-27 42663 Update dependencies
1.3.14 2024-07-20 42382 Update dependencies
1.3.13 2024-07-13 41713 Update dependencies
1.3.12 2024-07-10 41423 Update dependencies
1.3.11 2024-07-09 41311 Update dependencies
1.3.10 2024-07-06 40941 Update dependencies
1.3.9 2024-06-25 40381 Update dependencies
1.3.8 2024-06-22 40177 Update dependencies
1.3.7 2024-06-06 39173 [autopull] Upgrade base image to v1.2.2
1.3.6 2024-05-15 38195 Make connector compatible with builder
1.3.5 2024-04-19 37162 Updating to 0.80.0 CDK
1.3.4 2024-04-18 37162 Manage dependencies with Poetry.
1.3.3 2024-04-15 37162 Base image migration: remove Dockerfile and use the python-connector-base image
1.3.2 2024-04-12 37162 schema descriptions
1.3.1 2024-01-29 34633 Add backoff policy for Requested Items stream
1.3.0 2024-01-15 29126 Add Requested Items stream
1.2.0 2023-08-06 29126 Migrated to Low-Code CDK
1.1.0 2023-05-09 25929 Add stream for customer satisfaction survey responses endpoint
1.0.0 2023-05-02 25743 Correct data types in tickets, agents and requesters schemas to match Freshservice API
0.1.1 2021-12-28 9143 Update titles and descriptions
0.1.0 2021-10-29 6967 🎉 New Source: Freshservice