diff --git a/content/actions/hosting-your-own-runners/using-self-hosted-runners-in-a-workflow.md b/content/actions/hosting-your-own-runners/using-self-hosted-runners-in-a-workflow.md
index 8b533bffd4..f744a1c36f 100644
--- a/content/actions/hosting-your-own-runners/using-self-hosted-runners-in-a-workflow.md
+++ b/content/actions/hosting-your-own-runners/using-self-hosted-runners-in-a-workflow.md
@@ -70,8 +70,13 @@ These labels operate cumulatively, so a self-hosted runner’s labels must match
 
 When routing a job to a self-hosted runner, {% data variables.product.prodname_dotcom %} looks for a runner that matches the job's `runs-on` labels:
 
-{% ifversion fpt or ghes > 3.2 or ghae or ghec %}
-- {% data variables.product.prodname_dotcom %} first searches for an online and idle runner at the repository level, then at the organization level, {% ifversion fpt or ghec %} and if the organization is part of an enterprise,{% endif %} then at the enterprise level.
+{% ifversion fpt or ghes > 3.3 or ghae or ghec %}
+- If {% data variables.product.prodname_dotcom %} finds an online and idle runner that matches the job's `runs-on` labels, the job is then assigned and sent to the runner.
+  - If the runner doesn't pick up the assigned job within 60 seconds, the job is re-queued so that a new runner can accept it.
+- If {% data variables.product.prodname_dotcom %} doesn't find an online and idle runner that matches the job's `runs-on` labels, then the job will remain queued until a runner comes online.
+- If the job remains queued for more than 24 hours, the job will fail.
+{% elsif ghes = 3.3 %}
+- {% data variables.product.prodname_dotcom %} first searches for a runner at the repository level, then at the organization level, then at the enterprise level.
 - If {% data variables.product.prodname_dotcom %} finds an online and idle runner at a certain level that matches the job's `runs-on` labels, the job is then assigned and sent to the runner.
   - If the runner doesn't pick up the assigned job within 60 seconds, the job is queued at all levels and waits for a matching runner from any level to come online and pick up the job.
 - If {% data variables.product.prodname_dotcom %} doesn't find an online and idle runner at any level, the job is queued to all levels and waits for a matching runner from any level to come online and pick up the job.