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Code Issues Projects Releases Wiki Activity

Remove unnecessary spaces between words - part 3 (#35382)

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Co-authored-by: Alex Nguyen <150945400+nguyenalex836@users.noreply.github.com>
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Artur Kordowski
2024-11-22 17:39:06 +01:00
committed by GitHub
parent 4e37a222bd
commit 0952a21569
87 changed files with 161 additions and 161 deletions
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2
content/support/learning-about-github-support/about-github-support.md
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@@ -24,7 +24,7 @@ topics:
## About {% data variables.contact.github_support %}
The support options available to {% data variables.product.prodname_dotcom %} users depend on the products used by their personal accounts, any organizations or enterprises they are members of, and any {% data variables.product.prodname_ghe_server %} instances they manage. Each product includes a default level of support and accounts that use {% data variables.product.prodname_enterprise %} can purchase {% data variables.contact.premium_support %}.
The support options available to {% data variables.product.prodname_dotcom %} users depend on the products used by their personal accounts, any organizations or enterprises they are members of, and any {% data variables.product.prodname_ghe_server %} instances they manage. Each product includes a default level of support and accounts that use {% data variables.product.prodname_enterprise %} can purchase {% data variables.contact.premium_support %}.
{% rowheaders %}

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content/support/learning-about-github-support/about-ticket-priority.md
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@@ -57,12 +57,12 @@ All tickets regarding code security features follow this logic for ticket priori
| {% data variables.product.support_ticket_priority_normal %} | {% data variables.product.prodname_advanced_security %} is functioning inconsistently, causing impaired end user usage and productivity. |
| {% data variables.product.support_ticket_priority_low %} | {% data variables.product.prodname_advanced_security %} is functioning consistently, but the end user requests minor changes in the software, such as documentation updates, cosmetic defects, or enhancements.|
## Ticket priorities for {% data variables.product.prodname_actions_runner_controller %} (ARC)
## Ticket priorities for {% data variables.product.prodname_actions_runner_controller %} (ARC)
| Priority | Description | Examples |
| :---: | --- | --- |
| {% data variables.product.support_ticket_priority_urgent %}{% ifversion ghec %}<br><br>([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only){% endif %} | Issues that critically impact the functionality of GitHub-supported ARC in an existing production environment. This excludes disruptions caused by Kubernetes components, missing dependencies, third-party software (such as proxy servers), or other changes made by your teams. | ARC fails to create pods/start job/remove pods, or ARC has a significant bug affecting production and a rollback is not possible. |
| {% data variables.product.support_ticket_priority_high %} | Issues that affect the performance of {% data variables.product.prodname_dotcom %}-supported ARC in an existing production environment but do not result in a complete system failure. | Delays in pod termination or assignment of jobs to pods, where the delay is not in line with expectations but does not entirely halt the workflow. |
| {% data variables.product.support_ticket_priority_high %} | Issues that affect the performance of {% data variables.product.prodname_dotcom %}-supported ARC in an existing production environment but do not result in a complete system failure. | Delays in pod termination or assignment of jobs to pods, where the delay is not in line with expectations but does not entirely halt the workflow. |
| {% data variables.product.support_ticket_priority_normal %} / {% data variables.product.support_ticket_priority_low %} | Any other minor issues not classified as {% data variables.product.support_ticket_priority_urgent %} or {% data variables.product.support_ticket_priority_high %} should be directed to [the open source {% data variables.product.prodname_actions_runner_controller %} repository](https://github.com/actions/actions-runner-controller) issues/discussions. | Customization, performance analysis, initial setup. |
For more information about what {% data variables.contact.github_support %} can assist with, see [AUTOTITLE](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/about-support-for-actions-runner-controller).