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mirror of synced 2025-12-19 18:10:59 -05:00

[EDI] Audit and implement: /billing/how-tos/manage-for-client/* (#57052)

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Anne-Marie <102995847+am-stead@users.noreply.github.com>
This commit is contained in:
Felicity Chapman
2025-08-13 10:07:40 +01:00
committed by GitHub
parent 0ebf408c70
commit 0b509b35b7
11 changed files with 76 additions and 119 deletions

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@@ -10,22 +10,23 @@ topics:
- Enterprise
- Upgrades
shortTitle: Create as CSP partner
product: 'Microsoft Cloud Solution Provider (CSP) partners setting up {% data variables.product.prodname_enterprise %}. <br>{% data variables.product.github %} partners should see [AUTOTITLE](/billing/how-tos/manage-for-client/create-client-enterprise).'
redirect_from:
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-an-enterprise-account-as-a-microsoft-csp-partner
contentType: how-tos
---
As a Microsoft Cloud Solution Provider (CSP) partner, you can create an enterprise account on {% data variables.product.prodname_dotcom %} on behalf of your customer. You can also invite your customer to become an enterprise owner.
## Requirements
## Prerequisites
Before you start, make sure you know:
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the enterprise account you create
* The {% data variables.product.prodname_dotcom %} username for the CSP partner that must be assigned to the customers enterprise account to manage metered billing and access support
* The name your client would like to use for the enterprise account
* The email address where you would like receipts to be sent
* {% data variables.product.github %} username of the client who will become the owner of the enterprise you create
* {% data variables.product.github %} username for the CSP partner that must be assigned to the customers enterprise account to manage metered billing and access support
* Enterprise name your client would like to use
* Email address for receipts
* Number of seats your client needs in the enterprise
* Enterprise account type required by your client, see [AUTOTITLE](/admin/managing-iam/understanding-iam-for-enterprises/choosing-an-enterprise-type-for-github-enterprise-cloud)
## Step 1: Create the enterprise account
## Step 1: Create the enterprise account in the Azure portal
As a Microsoft CSP partner, you can get started with {% data variables.product.prodname_enterprise %} from the Microsoft Azure portal.
@@ -46,7 +47,7 @@ At any time during the trial, you can purchase {% data variables.product.prodnam
1. To sign in to your Microsoft account, follow the prompts.
1. Review the "Permissions requested" prompt. If you agree with the terms, click **Accept**.
If you don't see a "Permissions requested" prompt, and instead see a message indicating that you need admin approval, see [AUTOTITLE](/billing/managing-the-plan-for-your-github-account/connecting-an-azure-subscription#message-need-admin-approval).
If you don't see a "Permissions requested" prompt, and instead see a message indicating that you need admin approval, see [AUTOTITLE](/billing/how-tos/troubleshooting/azure-sub-connection).
1. Under "Select a subscription", select the Azure Subscription ID that you want to connect to your organization. {% data reusables.enterprise-accounts.tenant-app-permissions %}
{% data reusables.enterprise-accounts.connect-azure %}

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@@ -10,21 +10,21 @@ topics:
- Enterprise
- Upgrades
shortTitle: Create client enterprise
product: '{% data variables.product.github %} partners setting up {% data variables.product.prodname_enterprise %}. <br> Microsoft Cloud Solution Provider (CSP) partners should see [AUTOTITLE](/billing/how-tos/manage-for-client/create-as-csp-partner).'
redirect_from:
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/about-enterprise-accounts-for-procurement-companies
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-and-paying-for-an-enterprise-account-on-behalf-of-a-client
contentType: how-tos
---
>[!NOTE] If you are a Microsoft Cloud Solution Provider (CSP) partner and want to create an enterprise account for your customer, see [AUTOTITLE](/billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-an-enterprise-account-as-a-microsoft-csp-partner).
## Requirements
## Prerequisites
Before you start, make sure you know:
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the enterprise account you create
* The name your client would like to use for the enterprise account
* The email address where you would like receipts to be sent
* The number of paid seats your client would like you to purchase for the enterprise account (see [AUTOTITLE](/billing/managing-the-plan-for-your-github-account/about-per-user-pricing))
* {% data variables.product.github %} username of the client who will become the owner of the enterprise you create
* Enterprise name your client would like to use
* Email address for receipts
* Number of seats your client needs in the enterprise
* Enterprise account type required by your client, see [AUTOTITLE](/admin/managing-iam/understanding-iam-for-enterprises/choosing-an-enterprise-type-for-github-enterprise-cloud)
## Step 1: Create your personal account on {% data variables.product.prodname_dotcom %}
@@ -37,7 +37,12 @@ If you already have a personal account on {% data variables.product.prodname_dot
## Step 2: Create the enterprise account
{% data reusables.enterprise.create-enterprise-account %}
1. Depending on your client's requirements:
* Enterprise with personal accounts on {% data variables.product.prodname_dotcom_the_website %}: click **Get started with personal accounts**
* Enterprise with managed users, and optional data residence: click **Get started with managed users**
1. Complete the form with your client's information.
If you chose Enterprise managed users, define your data hosting requirements [AUTOTITLE](/admin/data-residency/about-github-enterprise-cloud-with-data-residency).
1. Click **Create your enterprise**.
## Step 3: Upgrade the enterprise to a yearly paid subscription
@@ -64,5 +69,6 @@ Invite your client to become an enterprise owner. For more information, see [AUT
## Next steps
{% ifversion fpt %}1. If you would like your credit card to be removed from the enterprise account so that it's not charged again, contact {% data variables.contact.contact_support %}.
1. {% endif %}When it's time to renew your client's paid subscription, see [AUTOTITLE](/billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/renewing-your-clients-enterprise-account).
1. Contact your client and ask them to add you to the enterprise as a billing manager. You'll need to be a billing manager for the enterprise so that you can renew or make changes to your client's subscription in the future. See [AUTOTITLE](/admin/managing-accounts-and-repositories/managing-users-in-your-enterprise/inviting-people-to-manage-your-enterprise).
1. Your client's paid subscription will automatically renew unless you remove your company's payment method from the enterprise, see [AUTOTITLE](/billing/how-tos/set-up-payment/manage-payment-info).
1. If you want to remove your company's credit card from the enterprise so that it's not automatically charged for renewals and any other costs, contact {% data variables.contact.contact_support %}.

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@@ -16,6 +16,7 @@ redirect_from:
versions:
fpt: '*'
ghec: '*'
product: '{% data variables.product.github %} partners setting up {% data variables.product.prodname_team %}'
topics:
- Billing
- User account
@@ -25,14 +26,15 @@ shortTitle: Create client org
contentType: how-tos
---
## Requirements
If you want to create an enterprise account for a client, see [AUTOTITLE](/billing/how-tos/manage-for-client/create-client-enterprise) or [AUTOTITLE](/billing/how-tos/manage-for-client/create-as-csp-partner).
## Prerequisites
Before you start, make sure you know:
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the organization you create
* The name your client would like to use for the organization
* The email address where you would like receipts to be sent
* The [product](/get-started/learning-about-github/githubs-plans) your client would like to purchase
* The number of [paid seats](/billing/managing-the-plan-for-your-github-account/about-per-user-pricing) your client would like you to purchase for the organization
* {% data variables.product.github %} username of the client who will become the owner of the organization you create
* Organization name your client would like to use
* Email address for receipts
* Number of seats your client needs in the organization
## Step 1: Create your personal {% data variables.product.prodname_dotcom %} account
@@ -53,27 +55,18 @@ If you already have a personal account on {% data variables.product.prodname_dot
{% data reusables.dotcom_billing.owned_by_business %}
1. Click **Next**.
## Step 3: Upgrade the organization to a yearly paid subscription
## Step 3: Upgrade the organization to a paid plan with yearly payment
{% data reusables.profile.access_org %}
{% data reusables.profile.org_settings %}
{% data reusables.organizations.billing_plans %}
{% data reusables.organizations.billing_plans_or_licensing %}
{% data reusables.dotcom_billing.upgrade_org %}
{% data reusables.dotcom_billing.choose_org_plan %} (You can add more seats to the organization in the next step.)
1. Under "Upgrade summary", select **Pay yearly** to pay for the organization yearly.
1. Under "How often do you want to be billed?", select **Pay yearly** to pay for the organization yearly.
1. Under "How many seats do you want to include?", define the number of seats you require.
{% data reusables.dotcom_billing.enter-payment-info %}
{% data reusables.dotcom_billing.finish_upgrade %}
1. Review the information, then click **Save** to confirm the changes.
## Step 4: Upgrade the number of paid seats in the organization
{% data reusables.profile.access_org %}
{% data reusables.profile.org_settings %}
{% data reusables.organizations.billing_plans %}
{% data reusables.dotcom_billing.add-seats %}
{% data reusables.dotcom_billing.number-of-seats %}
{% data reusables.dotcom_billing.confirm-add-seats %}
## Step 5: Invite your client to join the organization
## Step 4: Invite your client to join the organization
{% data reusables.profile.access_org %}
{% data reusables.user-settings.access_org %}
@@ -81,9 +74,12 @@ If you already have a personal account on {% data variables.product.prodname_dot
{% data reusables.organizations.invite_member_from_people_tab %}
1. In the search field, type your client's {% data variables.product.prodname_dotcom %} username and press **Enter**.
1. Select **Owner**, then click **Send invitation**.
1. Your client will receive an email inviting them to the organization. They will need to accept the invitation before you can move on to the next step.
1. Your client will receive an email inviting them to the organization.
## Step 6: Transfer organization ownership to your client
>[!NOTE]
> You cannot move on to the next step until your client accepts the invitation to become an organization owner.
## Step 5: Transfer organization ownership to your client
{% data reusables.profile.access_org %}
{% data reusables.user-settings.access_org %}
@@ -97,6 +93,6 @@ If you already have a personal account on {% data variables.product.prodname_dot
## Next steps
1. Contact your client and ask them to [add you to the organization as a billing manager](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization). You'll need to be a billing manager for the organization so that you can renew or make changes to your client's subscription in the future.
1. If you would like your organization's credit card to be removed from the organization so that it's not charged again, contact {% data variables.contact.contact_support %}.
1. When it's time to renew your client's paid subscription, see [AUTOTITLE](/articles/renewing-your-client-s-paid-organization).
1. Contact your client and ask them to add you to the organization as a billing manager. You'll need to be a billing manager for the organization so that you can renew or make changes to your client's subscription in the future. See [AUTOTITLE](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization).
1. Your client's paid subscription will automatically renew unless you remove your company's payment method from the organization. See [AUTOTITLE](/billing/how-tos/manage-for-client/manage-client-org).
1. If you want to remove your company's credit card from the organization so that it's not automatically charged for renewals and any other costs, contact {% data variables.contact.contact_support %}.

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@@ -14,16 +14,12 @@ redirect_from:
versions:
fpt: '*'
ghec: '*'
ghes: '*'
topics:
- Billing
children:
- create-client-org
- create-client-enterprise
- create-as-csp-partner
- renew-client-enterprise
- renew-client-organization
- manage-client-org
contentType: how-tos
---

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@@ -1,17 +1,26 @@
---
title: Upgrading or downgrading your client's paid organization
intro: Billing managers can upgrade or downgrade a client's paid organization at any time.
title: Managing your client's paid organization
intro: Billing managers can upgrade or downgrade a client's paid organization at any time, and set their plan to renew.
redirect_from:
## Renewing article's redirects
- /github/setting-up-and-managing-billing-and-payments-on-github/renewing-your-clients-paid-organization
- /articles/renewing-your-client-s-paid-organization
- /articles/renewing-your-clients-paid-organization
- /github/setting-up-and-managing-billing-and-payments-on-github/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
- /billing/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
- /billing/how-tos/manage-for-client/renew-client-organization
## Original article's redirects
- /github/setting-up-and-managing-billing-and-payments-on-github/upgrading-or-downgrading-your-clients-paid-organization
- /articles/upgrading-or-downgrading-your-client-s-paid-organization
- /articles/upgrading-or-downgrading-your-clients-paid-organization
- /github/setting-up-and-managing-billing-and-payments-on-github/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
- /billing/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
versions:
fpt: '*'
ghec: '*'
permissions: 'Billing manager or organization owner'
topics:
- Billing
- Organizations
@@ -19,13 +28,20 @@ topics:
shortTitle: Manage client org
contentType: how-tos
---
{% data reusables.organizations.reseller-ask-to-become-billing-manager %}
> [!TIP]
> * Before you upgrade your client's organization, you can [view or update the payment method on file for the organization](/billing/managing-your-billing/managing-your-payment-and-billing-information).
> * These instructions are for upgrading and downgrading organizations on the _per-seat subscription_. If your client pays for {% data variables.product.github %} using a _legacy per-repository_ plan, you can upgrade or [downgrade](/billing/managing-the-plan-for-your-github-account/downgrading-your-accounts-plan) their legacy plan, or [switch their organization to per-seat pricing](/billing/managing-the-plan-for-your-github-account/upgrading-your-accounts-plan).
If you're not already billing manager for the organization, an organization owner at your client will need to add you to the organization as a billing manager. See [AUTOTITLE](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization).
## Upgrading an organization's number of paid seats
## Renewing a client's paid plan
If your client's organization already has a valid payment method, the plan will automatically renew at the start of each billing cycle. Otherwise, you or the client will need to add a payment method.
{% data reusables.organizations.billing-settings %}
{% data reusables.dotcom_billing.update_payment_method_organization_account %}
1. Under "Payment method", click **New Card**.
![Screenshot of the "Payment method" section. Below some card details, a link, labeled "New Card", is highlighted with an orange outline.](/assets/images/help/billing/billing-new-card-button.png)
{% data reusables.dotcom_billing.enter-payment-info %}
## Upgrading the number of paid seats
{% data reusables.organizations.billing-settings %}
{% data reusables.dotcom_billing.add-seats %}
@@ -34,7 +50,7 @@ contentType: how-tos
After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.
## Downgrading an organization's number of paid seats to free
## Downgrading an organization's plan to free
{% data reusables.organizations.billing-settings %}
{% data reusables.dotcom_billing.downgrade-org-to-free %}

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@@ -1,27 +0,0 @@
---
title: Renewing your client's enterprise account
intro: You can renew your client's enterprise account by adding a payment method.
versions:
fpt: '*'
ghec: '*'
topics:
- Billing
- Enterprise
shortTitle: Renew client enterprise
redirect_from:
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/renewing-your-clients-enterprise-account
contentType: how-tos
---
If your client's enterprise account has a valid payment method on file, their yearly subscription will automatically renew. If not, you can renew the enterprise account by adding a payment method.
You must be a billing manager to add a payment method. If you're not already a billing manager, ask your client to have an enterprise owner add you. For more information, see [AUTOTITLE](/enterprise-cloud@latest/admin/user-management/managing-users-in-your-enterprise/inviting-people-to-manage-your-enterprise#inviting-an-enterprise-administrator-to-your-enterprise-account).
{% data reusables.enterprise-accounts.access-enterprise %}
{% data reusables.enterprise-accounts.settings-tab %}
{% data reusables.enterprise-accounts.billing-tab %}
{% data reusables.dotcom_billing.update_payment_method %}
{% data reusables.billing.edit-billing-information %}
{% data reusables.dotcom_billing.enter-billing-info %}
{% data reusables.billing.edit-payment-method %}
{% data reusables.dotcom_billing.enter-payment-info %}

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@@ -1,31 +0,0 @@
---
title: Renewing your client's paid organization
intro: 'If your client''s organization has a valid payment method on file, their yearly subscription will automatically renew. Billing managers can view and update the organization''s payment method and subscription.'
redirect_from:
- /github/setting-up-and-managing-billing-and-payments-on-github/renewing-your-clients-paid-organization
- /articles/renewing-your-client-s-paid-organization
- /articles/renewing-your-clients-paid-organization
- /github/setting-up-and-managing-billing-and-payments-on-github/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
- /billing/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
versions:
fpt: '*'
ghec: '*'
topics:
- Billing
- Organizations
shortTitle: Renew client organization
contentType: how-tos
---
{% data reusables.organizations.reseller-ask-to-become-billing-manager %}
> [!TIP]
> Billing managers can also [change the organization's number of paid seats](/billing/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization) anytime.
## Updating your organization's credit card
{% data reusables.organizations.billing-settings %}
{% data reusables.dotcom_billing.update_payment_method_organization_account %}
1. Under "Payment method", click **New Card**.
![Screenshot of the "Payment method" section. Below some card details, a link, labeled "New Card", is highlighted with an orange outline.](/assets/images/help/billing/billing-new-card-button.png)
{% data reusables.dotcom_billing.enter-payment-info %}

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@@ -4,6 +4,8 @@ intro: 'Learn how to view and manage your payment information and billing contac
versions:
feature: enhanced-billing-platform
redirect_from:
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/renewing-your-clients-enterprise-account
- /billing/how-tos/manage-for-client/renew-client-enterprise
- /billing/using-the-enhanced-billing-platform-for-enterprises/managing-your-payment-and-billing-information
- /billing/using-the-billing-platform/adding-or-editing-a-payment-method
- /billing/using-the-billing-platform/viewing-your-payment-history-and-receipts

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@@ -1,3 +1 @@
1. Under "Current plan", next to the name of your plan, select **Edit** and click **Add seats**.
![Screenshot of the "Current plan" section. Next to the plan name, in the "Edit" dropdown, the "Add seats" option is highlighted with an orange outline.](/assets/images/help/billing/add-seats-dropdown.png)

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@@ -1 +1 @@
1. Click **Upgrade** next to "Current plan".
1. Click **Upgrade to Team** next to "Current plan".

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@@ -1,4 +1,4 @@
{% data reusables.user-settings.access_settings %}
1. In the "Access" section of the sidebar, click **{% octicon "organization" aria-hidden="true" aria-label="organization" %} Organizations**.
{% data reusables.profile.org_settings %}
1. If you are an organization owner, in the "Access" section of the sidebar, click **{% octicon "credit-card" aria-hidden="true" aria-label="credit-card" %} Billing and licensing**.
1. If you are an organization owner or billing manager, in the "Access" section of the sidebar, click **{% octicon "credit-card" aria-hidden="true" aria-label="credit-card" %} Billing and licensing**.