diff --git a/data/reusables/support/scope-of-support.md b/data/reusables/support/scope-of-support.md
index 72822da419..465273cb04 100644
--- a/data/reusables/support/scope-of-support.md
+++ b/data/reusables/support/scope-of-support.md
@@ -8,6 +8,7 @@ If your support request is outside of the scope of what our team can help you wi
 - Configuration of external authentication systems, such as SAML identity providers
 - Open source projects
 - Writing or debugging new queries for {% data variables.product.prodname_codeql %}
+- Cloud provider configurations, such as virtual network setup, custom firewall, or proxy rules.
 - Container orchestration, such as Kubernetes setup, networking, etc.
 - Beta features. Support for beta features is out of {% data variables.contact.github_support %}'s scope. {% ifversion ghec or ghes %}For support with beta features, you can contact your account manager on {% data variables.contact.contact_enterprise_sales %}.{% endif %}