From 87cdab9de2adcfdbfe7bfbf4d77da5c723ab984c Mon Sep 17 00:00:00 2001 From: Rachael Rose Renk <91027132+rachaelrenk@users.noreply.github.com> Date: Wed, 14 Dec 2022 10:03:14 -0700 Subject: [PATCH] [2022-12-14] User dormancy report for GHEC (#33408) --- .../managing-dormant-users.md | 21 +++++++------------ .../dormant-user-activity.md | 2 +- 2 files changed, 8 insertions(+), 15 deletions(-) diff --git a/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md b/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md index eef5eaf0fe..8f365fbab6 100644 --- a/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md +++ b/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md @@ -18,15 +18,17 @@ topics: - Licensing --- -{% ifversion ghec %} -{% data reusables.enterprise-accounts.dormant-user-release-phase %} -{% endif %} - ## About dormant users {% data reusables.enterprise-accounts.dormant-user-activity %} -{% ifversion ghes or ghae%} +{% ifversion ghec %} +When assessing user dormancy, we only consider organizations, repositories, or sign-on events that are associated with the enterprise. For example, a user who has recently commented on an issue in a public repository outside of the enterprise may be considered dormant, while a user who has commented on an issue in a public repository within the enterprise will not be considered dormant. + +Only sign-on events through an SSO domain associated with your enterprise are considered user activity associated with the enterprise. +{% endif %} + +{% ifversion ghes or ghae %} ## Viewing dormant users {% data reusables.enterprise-accounts.viewing-dormant-users %} @@ -66,13 +68,4 @@ topics: 1. To download your Dormant Users (beta) report as a CSV file, under "Other", click {% octicon "download" aria-label="The Download icon" %} **Download**. ![Download button under "Other" on the Compliance page](/assets/images/help/business-accounts/dormant-users-download-button.png) -{% tip %} - -**Tip:** -For the purposes of assessing user dormancy, user activity is scoped to include only user activity associated with organizations, repositories, or sign-on events that are associated with the enterprise. For example, if a user has recently commented on an issue in a public repository not associated with the enterprise, they may be considered dormant. However, if they have recently commented on an issue in a public repository associated with an organization in your enterprise, they will not be considered dormant and will not appear in the Dormant User report. - -In the case of web sign-on events, only sign-on events through via an SSO domain associated with your enterprise are considered user activity associated with the enterprise. - -{% endtip %} - {% endif %} diff --git a/data/reusables/enterprise-accounts/dormant-user-activity.md b/data/reusables/enterprise-accounts/dormant-user-activity.md index 24b839f410..b61eb9ff02 100644 --- a/data/reusables/enterprise-accounts/dormant-user-activity.md +++ b/data/reusables/enterprise-accounts/dormant-user-activity.md @@ -1,4 +1,4 @@ -A user is considered active if the user has performed any of the following activities on {% ifversion fpt or ghec or ghes %}{% data variables.location.product_location %}{% elsif ghae %}{% data variables.product.product_name %}{% endif %}. +A user is considered active if the user has performed any of the following activities on {% ifversion fpt or ghes %}{% data variables.location.product_location %}{% elsif ghae %}{% data variables.product.product_name %}{% elsif ghec %}your enterprise{% endif %}. - Signing into {% data variables.location.product_location %} - Creating a repository