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mirror of synced 2025-12-21 10:57:10 -05:00

Update password reset article to include 2FA

This commit is contained in:
Steve Guntrip
2021-05-19 12:01:04 +01:00
parent 5b192cf8ac
commit 97a8205d13

View File

@@ -21,8 +21,11 @@ topics:
2. Enter the email address associated with your personal {% data variables.product.product_name %} account, then click **Send password reset email.** The email will be sent to the backup email address if you have one configured.
![Password reset email request dialog](/assets/images/help/settings/password-recovery-email-request.png)
3. We'll email you a link that will allow you to reset your password. You must click on this link within 3 hours of receiving the email. If you didn't receive an email from us, make sure to check your spam folder.
4. After clicking on the link in your email, you'll be asked to enter a new password.
![Password recovery box](/assets/images/help/settings/password_recovery_page.png)
4. If you have enabled two-factor authentication, type your 2FA credentials or one of your 2FA recovery codes.
![Password recovery box](/assets/images/help/2fa/2fa-password-reset.png)
5. Type a new password, confirm your new password, and click **Change password**. For help creating a strong password, see "[Creating a strong password](/articles/creating-a-strong-password)."
{% if currentVersion == "free-pro-team@latest" %}![Password recovery box](/assets/images/help/settings/password-recovery-page.png){% else %}
![Password recovery box](/assets/images/enterprise/settings/password-recovery-page.png){% endif %}
{% tip %}