From f09bd0759028d33589bc3c06902029ecb3510eb5 Mon Sep 17 00:00:00 2001 From: Abby Vollmer Date: Thu, 31 Mar 2022 02:24:50 -0700 Subject: [PATCH] update links to appeal and reinstatement page (#26306) * link out to Appeal and Reinstatement page + form * update link to appeals process * add enforcement section * add reinstatement and appeal * Apply suggestions from code review Co-authored-by: Matt Pollard Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com> --- .../github-acceptable-use-policies.md | 4 +++- .../github-active-malware-or-exploits.md | 2 +- .../github-terms/github-community-guidelines.md | 8 +------- 3 files changed, 5 insertions(+), 9 deletions(-) diff --git a/content/site-policy/acceptable-use-policies/github-acceptable-use-policies.md b/content/site-policy/acceptable-use-policies/github-acceptable-use-policies.md index 1e4adc1f7a..d01d5b0ae8 100644 --- a/content/site-policy/acceptable-use-policies/github-acceptable-use-policies.md +++ b/content/site-policy/acceptable-use-policies/github-acceptable-use-policies.md @@ -109,4 +109,6 @@ We will interpret our policies and resolve disputes in favor of protecting users --- -GitHub retains full discretion to [take action](/github/site-policy/github-community-guidelines#what-happens-if-someone-violates-githubs-policies) in response to a violation of these policies, including account suspension, account [termination](/github/site-policy/github-terms-of-service#3-github-may-terminate), or [removal](/github/site-policy/github-terms-of-service#2-github-may-remove-content) of content. +**Enforcement.** GitHub retains full discretion to [take action](/github/site-policy/github-community-guidelines#what-happens-if-someone-violates-githubs-policies) in response to a violation of these policies, including account suspension, account [termination](/github/site-policy/github-terms-of-service#3-github-may-terminate), or [removal](/github/site-policy/github-terms-of-service#2-github-may-remove-content) of content. Please also see our [Community Guidelines](/site-policy/github-terms/github-community-guidelines) for actions you can take if something or someone offends you. + +**Reinstatement and appeal.** If your content or account has been disabled or restricted and you seek reinstatement or wish to appeal, please see our [Appeal and Reinstatement page](/site-policy/acceptable-use-policies/github-appeal-and-reinstatement) for information about the process and use our [Appeal and Reinstatement form](https://support.github.com/contact/reinstatement) to submit a request. diff --git a/content/site-policy/acceptable-use-policies/github-active-malware-or-exploits.md b/content/site-policy/acceptable-use-policies/github-active-malware-or-exploits.md index b8f467422f..4715edeae6 100644 --- a/content/site-policy/acceptable-use-policies/github-active-malware-or-exploits.md +++ b/content/site-policy/acceptable-use-policies/github-active-malware-or-exploits.md @@ -17,7 +17,7 @@ Being part of a community includes not taking advantage of other members of the In rare cases of very widespread abuse of dual-use content, we may restrict access to that specific instance of the content to disrupt an ongoing unlawful attack or malware campaign that is leveraging the GitHub platform as an exploit or malware CDN. In most of these instances, restriction takes the form of putting the content behind authentication, but may, as an option of last resort, involve disabling access or full removal where this is not possible (e.g. when posted as a gist). We will also contact the project owners about restrictions put in place where possible. - Restrictions are temporary where feasible, and do not serve the purpose of purging or restricting any specific dual-use content, or copies of that content, from the platform in perpetuity. While we aim to make these rare cases of restriction a collaborative process with project owners, if you do feel your content was unduly restricted, we have an [appeals process](/github/site-policy/github-community-guidelines#appeal-and-reinstatement) in place. + Restrictions are temporary where feasible, and do not serve the purpose of purging or restricting any specific dual-use content, or copies of that content, from the platform in perpetuity. While we aim to make these rare cases of restriction a collaborative process with project owners, if you do feel your content was unduly restricted, we have an [appeals process](/site-policy/acceptable-use-policies/github-appeal-and-reinstatement) in place. To facilitate a path to abuse resolution with project maintainers themselves, prior to escalation to GitHub abuse reports, we recommend, but do not require, that repository owners take the following steps when posting potentially harmful security research content: diff --git a/content/site-policy/github-terms/github-community-guidelines.md b/content/site-policy/github-terms/github-community-guidelines.md index bbd8d011ce..9f614d8ffb 100644 --- a/content/site-policy/github-terms/github-community-guidelines.md +++ b/content/site-policy/github-terms/github-community-guidelines.md @@ -71,13 +71,7 @@ Where we have decided that moderation action is warranted, these are some of the ## Appeal and Reinstatement -In some cases there may be a basis to reverse a moderation action taken by GitHub Staff. - -* **Reinstatement**: Where a user wishes to address the violation and is willing to agree to abide by our Acceptable Use Policies moving forward, we may choose to reinstate their account or content depending on the severity of the initial violation. - -* **Appeal**: If a user wishes to dispute the basis of an enforcement action and can provide additional information regarding the alleged violation, we will review that information and may grant the appeal where we determined that a violation did not occur. - -If you seek reinstatement or wish to appeal an enforcement action, please contact [support](https://support.github.com/contact?tags=docs-policy). +If your content or account has been disabled or restricted and you seek reinstatement or wish to appeal, please see our [Appeal and Reinstatement page](/site-policy/acceptable-use-policies/github-appeal-and-reinstatement) for information about the process and use our [Appeal and Reinstatement form](https://support.github.com/contact/reinstatement) to submit a request. ## Legal Notices