From ac1893b3a640d45e3cd3d0b8ecd200d25f0a7eca Mon Sep 17 00:00:00 2001 From: Gio Fernandez Date: Sun, 23 Nov 2025 08:59:46 -0500 Subject: [PATCH] Clarify Copilot support ticket transcript creation process (#58554) --- .../using-copilot-in-github-support.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/support/contacting-github-support/using-copilot-in-github-support.md b/content/support/contacting-github-support/using-copilot-in-github-support.md index a2ef8b778a..90eb9c9d0f 100644 --- a/content/support/contacting-github-support/using-copilot-in-github-support.md +++ b/content/support/contacting-github-support/using-copilot-in-github-support.md @@ -32,7 +32,7 @@ Before submitting a ticket, use {% data variables.copilot.copilot_in_support %} 1. Click **Start chat**. {% data variables.product.prodname_copilot_short %} will respond to what you entered in the form. -If {% data variables.copilot.copilot_in_support %} solves your problem, click **My problem is solved!** or navigate away from the page. If {% data variables.copilot.copilot_in_support %} is not able to solve your issue, click **Create a ticket** and a ticket will be created that contains a summary of your conversation with {% data variables.product.prodname_copilot_short %} and a full transcript as an attachment to the comment. +If {% data variables.copilot.copilot_in_support %} solves your problem, click **My problem is solved!** or navigate away from the page. If {% data variables.copilot.copilot_in_support %} is not able to solve your issue, click **Create a ticket** and a ticket will be created that contains a summary of your conversation with {% data variables.product.prodname_copilot_short %} and a full transcript as an attachment to the ticket visible to {% data variables.contact.github_support %}. ## Best practices