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Code Issues Projects Releases Wiki Activity

add es portal deprecation notice (#21962)

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This commit is contained in:
Steve Guntrip
2021-10-08 08:52:14 +01:00
committed by GitHub
parent 8a480c5c64
commit b1201236a7
8 changed files with 22 additions and 0 deletions
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2
content/github/working-with-github-support/about-github-support.md
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@@ -25,6 +25,8 @@ To see if there are currently any incidents affecting services on {% data variab
## Contacting {% data variables.contact.github_support %}
{% data reusables.support.zendesk-deprecation %}
You can use the {% data variables.contact.community_support_forum %} to browse topics, ask questions, share solutions, and interact directly with {% data variables.contact.community_support %}.
To report account, security, and abuse issues, or to receive assisted support for a paid account, visit the {% data variables.contact.contact_support_portal %}. If you are an administrator for {% data variables.product.prodname_ghe_server %} without a user account on {% data variables.product.prodname_dotcom_the_website %}, visit the {% data variables.contact.contact_enterprise_portal %}. Email communication from GitHub Support will always be sent from either a `github.com` or `githubsupport.com` address.

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content/github/working-with-github-support/github-enterprise-cloud-support.md
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@@ -18,6 +18,8 @@ shortTitle: GitHub Enterprise Cloud
{% endnote %}
{% data reusables.support.zendesk-deprecation %}
You can submit priority questions if you have purchased {% data variables.product.prodname_ghe_cloud %} or if you're a member, outside collaborator, or billing manager of a {% data variables.product.prodname_dotcom %} organization currently subscribed to {% data variables.product.prodname_ghe_cloud %}.
Questions that qualify for priority responses:

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content/github/working-with-github-support/submitting-a-ticket.md
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@@ -35,6 +35,8 @@ If you do not have an enterprise account, please use the {% data variables.conta
## Submitting a ticket using the {% data variables.contact.enterprise_portal %}
{% data reusables.support.zendesk-deprecation %}
1. Navigate to the {% data variables.contact.contact_enterprise_portal %}.
5. Click **Submit a Ticket**
![Submit a ticket to Enterprise Support team](/assets/images/enterprise/support/submit-ticket-button.png)