diff --git a/content/pull-requests/collaborating-with-pull-requests/working-with-forks/about-permissions-and-visibility-of-forks.md b/content/pull-requests/collaborating-with-pull-requests/working-with-forks/about-permissions-and-visibility-of-forks.md
index 712142a6c2..76ae1dd1b6 100644
--- a/content/pull-requests/collaborating-with-pull-requests/working-with-forks/about-permissions-and-visibility-of-forks.md
+++ b/content/pull-requests/collaborating-with-pull-requests/working-with-forks/about-permissions-and-visibility-of-forks.md
@@ -15,6 +15,8 @@ topics:
 
 {% data reusables.repositories.you-can-fork %}
 
+If you fork a private repository that belongs to a personal account, external collaborators also get access to the fork. If you fork a private {% ifversion ghec or ghes or ghae %}or internal {% endif %}repository that belongs to an organization, teams within the organization get access to the fork, but external collaborators do not. You can add an external collaborator to the fork, but only if the external collaborator also has access to the upstream repository.
+
 {% ifversion fpt or ghec %}
 
 If you're a member of an {% data variables.enterprise.prodname_emu_enterprise %}, there are further restrictions on the repositories you can fork. {% ifversion ghec %}{% data reusables.enterprise-accounts.emu-forks %}{% endif %} For more information, see "[AUTOTITLE](/enterprise-cloud@latest/admin/identity-and-access-management/using-enterprise-managed-users-for-iam/about-enterprise-managed-users){% ifversion fpt %}" in the {% data variables.product.prodname_ghe_cloud %} documentation.{% else %}."{% endif %}
diff --git a/content/support/learning-about-github-support/about-github-support.md b/content/support/learning-about-github-support/about-github-support.md
index 5ccbf350d6..c185f93709 100644
--- a/content/support/learning-about-github-support/about-github-support.md
+++ b/content/support/learning-about-github-support/about-github-support.md
@@ -78,7 +78,7 @@ To report account, security, and abuse issues, or to receive assisted support fo
 {% endif %}
 
 {% ifversion fpt %}
-If you have any paid product or are a member of an organization with a paid product, you can contact {% data variables.contact.github_support %} in English.
+You can contact {% data variables.contact.github_support %} in English.
 {% else %}
 With {% data variables.product.product_name %}, you have access to support in English and Japanese.
 {% endif %}
diff --git a/data/reusables/support/support-ticket-translation-option.md b/data/reusables/support/support-ticket-translation-option.md
index 62e29dd841..1ef9cf75c9 100644
--- a/data/reusables/support/support-ticket-translation-option.md
+++ b/data/reusables/support/support-ticket-translation-option.md
@@ -1 +1 @@
-You can translate your support ticket into Chinese (Simplified), French, German, Japanese, Portuguese (Brazil), or Spanish. For more information, see "[AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets)."
+You can translate English comments on a ticket into Chinese (Simplified), French, German, Japanese, Portuguese (Brazil), or Spanish. However, when responding to tickets, you should use English, unless your {% data variables.product.prodname_dotcom %} plan permits you to respond in Japanese. For more information, see "[AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets)."