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[Remove Quotes] site-policy support webhooks video-transcripts (#53599)

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Ashley
2024-12-16 10:06:52 -05:00
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commit bb41363896
37 changed files with 175 additions and 175 deletions
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content/support/learning-about-github-support/about-github-support.md
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@@ -51,20 +51,20 @@ You can contact {% data variables.contact.enterprise_support %} through the {% d
{% data reusables.support.premium-support-features %}
For more information, see "[AUTOTITLE](/support/learning-about-github-support/about-github-premium-support)."
For more information, see [AUTOTITLE](/support/learning-about-github-support/about-github-premium-support).
{% endif %}
{% ifversion fpt or ghec %}
Before contacting {% data variables.contact.github_support %}, check if there are currently any incidents affecting services on {% data variables.product.product_name %} on [{% data variables.product.prodname_dotcom %} Status](https://githubstatus.com/). For more information, see "[About GitHub status](#about-github-status)."
Before contacting {% data variables.contact.github_support %}, check if there are currently any incidents affecting services on {% data variables.product.product_name %} on [{% data variables.product.prodname_dotcom %} Status](https://githubstatus.com/). For more information, see [About GitHub status](#about-github-status).
{% endif %}
{% ifversion fpt %}
{% data reusables.support.free-and-paid-support %}
To report account, security, and abuse issues, or to receive assisted support for a paid account, visit the {% data variables.contact.contact_landing_page_portal %}. For more information, see "[AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)."
To report account, security, and abuse issues, or to receive assisted support for a paid account, visit the {% data variables.contact.contact_landing_page_portal %}. For more information, see [AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket).
{% endif %}
{% ifversion fpt %}
@@ -77,7 +77,7 @@ With {% data variables.product.product_name %}, you have access to support in En
{% ifversion ghes or ghec %}
To contact {% data variables.contact.github_support %}, visit the {% data variables.contact.contact_landing_page_portal %}. For more information, see "[AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)."
To contact {% data variables.contact.github_support %}, visit the {% data variables.contact.contact_landing_page_portal %}. For more information, see [AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket).
{% endif %}
@@ -105,13 +105,13 @@ You can also use the {% data variables.product.company_short %} Status API to ch
Enterprise owners and billing managers automatically have a support entitlement, which enables them to create, view, and comment on support tickets associated with their enterprise account.
Enterprise owners can also add support entitlements to members of organizations owned by their enterprise account, allowing those members to create, view, and comment on support tickets. For more information, see "[AUTOTITLE](/enterprise-cloud@latest/admin/user-management/managing-users-in-your-enterprise/managing-support-entitlements-for-your-enterprise)."
Enterprise owners can also add support entitlements to members of organizations owned by their enterprise account, allowing those members to create, view, and comment on support tickets. For more information, see [AUTOTITLE](/enterprise-cloud@latest/admin/user-management/managing-users-in-your-enterprise/managing-support-entitlements-for-your-enterprise).
{% endif %}
## About {% data variables.product.prodname_copilot_in_support %}
You can receive answers to questions relating to {% data variables.product.prodname_dotcom %}'s products and features before submitting a support ticket by using {% data variables.product.prodname_copilot_in_support %}. {% data variables.product.prodname_copilot_in_support %} is an AI-powered tool that uses a large language model to find answers to a wide variety of support queries. If {% data variables.product.prodname_copilot_in_support %} cannot answer your question, You can proceed with submitting your ticket to {% data variables.contact.github_support %}. For more information, see "[AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support)."
You can receive answers to questions relating to {% data variables.product.prodname_dotcom %}'s products and features before submitting a support ticket by using {% data variables.product.prodname_copilot_in_support %}. {% data variables.product.prodname_copilot_in_support %} is an AI-powered tool that uses a large language model to find answers to a wide variety of support queries. If {% data variables.product.prodname_copilot_in_support %} cannot answer your question, You can proceed with submitting your ticket to {% data variables.contact.github_support %}. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support).
{% ifversion fpt or ghec %}
@@ -131,7 +131,7 @@ For pricing, licensing, renewals, quotes, payments, and other related questions,
To learn more about training options, including customized trainings, see [{% data variables.product.company_short %}'s training site](https://services.github.com/).
> [!NOTE]
> Training is included in the {% data variables.product.premium_plus_support_plan %}. For more information, see "[AUTOTITLE](/support/learning-about-github-support/about-github-premium-support)."
> Training is included in the {% data variables.product.premium_plus_support_plan %}. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-github-premium-support).
{% endif %}
@@ -155,7 +155,7 @@ For standard non-urgent issues, support in Japanese is available Monday through
For urgent issues, we offer support in English 24 hours per day, 7 days per week, even during national U.S. holidays.
{% endif %}
For a complete list of U.S. and Japanese national holidays observed by {% data variables.contact.enterprise_support %}, see "[Holiday schedules](#holiday-schedules)."
For a complete list of U.S. and Japanese national holidays observed by {% data variables.contact.enterprise_support %}, see [Holiday schedules](#holiday-schedules).
## Holiday schedules
@@ -186,7 +186,7 @@ For urgent issues, we can help you in English 24 hours per day, 7 days per week,
## Further reading
{%- ifversion ghes %}
* Section 10 on Support in the "[{% data variables.product.prodname_ghe_server %} License Agreement](https://enterprise.github.com/license)"
* Section 10 on Support in the [{% data variables.product.prodname_ghe_server %} License Agreement](https://enterprise.github.com/license)
{%- endif %}
* "[AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)"
* "[AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets)"
* [AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)
* [AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets)