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mchammer01
2021-04-01 11:15:03 +01:00
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content/github/working-with-github-support/submitting-a-ticket.md
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If your account uses a paid {% data variables.product.prodname_dotcom %} product, you can directly contact {% data variables.contact.github_support %}. If your account uses {% data variables.product.prodname_free_user %} for user accounts and organizations, you can contact {% data variables.contact.contact_support %} to report account, security, and abuse issues. For more information, see "[About GitHub Support](/github/working-with-github-support/about-github-support)." If your account uses a paid {% data variables.product.prodname_dotcom %} product, you can directly contact {% data variables.contact.github_support %}. If your account uses {% data variables.product.prodname_free_user %} for user accounts and organizations, you can contact {% data variables.contact.contact_support %} to report account, security, and abuse issues. For more information, see "[About GitHub Support](/github/working-with-github-support/about-github-support)."
If you use {% data variables.product.prodname_ghe_server %}, {% data variables.product.prodname_ghe_cloud %}, or the {% data variables.product.premium_support_plan %} you must submit tickets using the {% data variables.contact.enterprise_portal %}. If you do not have an enterprise account, please use the {% data variables.contact.enterprise_portal %} to submit tickets. For more information about enterprise accounts, see "[About enterprise accounts](/github/setting-up-and-managing-your-enterprise/about-enterprise-accounts)."
### Submitting a ticket using the {% data variables.contact.support_portal %} ### Submitting a ticket using the {% data variables.contact.support_portal %}