Update docs for sponsors new payment methods (#18623)

content/github/authenticating-to-github/reviewing-your-security-log.md

@@ -196,7 +196,7 @@ An overview of some of the most common actions that are recorded as events in th
 | `sponsored_developer_create` | Triggered when your {% data variables.product.prodname_sponsors %} account is created (see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)")
 | `sponsored_developer_profile_update` | Triggered when you edit your sponsored developer profile (see "[Editing your profile details for {% data variables.product.prodname_sponsors %}](/github/supporting-the-open-source-community-with-github-sponsors/editing-your-profile-details-for-github-sponsors)")
 | `sponsored_developer_request_approval` | Triggered when you submit your application for {% data variables.product.prodname_sponsors %} for approval (see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)")
-| `sponsored_developer_tier_description_update` | Triggered when you change the description for a sponsorship tier (see "[Changing your sponsorship tiers](/articles/changing-your-sponsorship-tiers)")
+| `sponsored_developer_tier_description_update` | Triggered when you change the description for a sponsorship tier (see "[Managing your sponsorship tiers](/github/supporting-the-open-source-community-with-github-sponsors/managing-your-sponsorship-tiers)")
 | `sponsored_developer_update_newsletter_send` | Triggered when you send an email update to your sponsors (see "[Contacting your sponsors](/articles/contacting-your-sponsors)")
 | `waitlist_invite_sponsored_developer` | Triggered when you are invited to join {% data variables.product.prodname_sponsors %} from the waitlist (see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)")
 | `waitlist_join` | Triggered when you join the waitlist to become a sponsored developer (see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)")

content/github/setting-up-and-managing-billing-and-payments-on-github/downgrading-a-sponsorship.md

@@ -19,15 +19,15 @@ When you downgrade or cancel a sponsorship, the change will become effective on
 
 {% data reusables.sponsors.navigate-to-sponsored-account %}
 {% data reusables.sponsors.sponsorship-dashboard %}
+{% data reusables.sponsors.review-tiers-to-select %}
 {% data reusables.sponsors.select-a-tier %}
 {% data reusables.sponsors.update-sponsorship %}
 
 ### Canceling a sponsorship
 
 {% data reusables.user_settings.access_settings %}
-{% data reusables.user_settings.billing %}
+{% data reusables.user_settings.billing_plans %}
 {% data reusables.sponsors.billing-switcher %}
-{% data reusables.user_settings.subscriptions-tab %}
 3. Under "{% data variables.product.prodname_sponsors %}", to the right of the sponsored open source contributor, click {% octicon "triangle-down" aria-label="The down triangle octicon" %} next to your sponsored amount, then click **Cancel sponsorship**.
   ![Cancel sponsorship button](/assets/images/help/billing/edit-sponsor-billing.png)
 4. Review the information about canceling your sponsorship, then click **OK**.

content/github/setting-up-and-managing-billing-and-payments-on-github/upgrading-a-sponsorship.md

@@ -19,5 +19,6 @@ When you upgrade your sponsorship tier, the change will become effective immedia
 
 {% data reusables.sponsors.navigate-to-sponsored-account %}
 {% data reusables.sponsors.sponsorship-dashboard %}
+{% data reusables.sponsors.review-tiers-to-select %}
 {% data reusables.sponsors.select-a-tier %}
 {% data reusables.sponsors.update-sponsorship %}

content/github/supporting-the-open-source-community-with-github-sponsors/about-github-sponsors-for-open-source-contributors.md

@@ -24,7 +24,9 @@ You can set a goal for your sponsorships. For more information, see "[Managing y
 
 ### Sponsorship tiers
 
-{% data reusables.sponsors.tier-details %} For more information, see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)," "[Setting up {% data variables.product.prodname_sponsors %} for your organization](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-organization), and "[Changing your sponsorship tiers](/articles/changing-your-sponsorship-tiers)."
+{% data reusables.sponsors.tier-details %} For more information, see "[Setting up {% data variables.product.prodname_sponsors %} for your user account](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account)," "[Setting up {% data variables.product.prodname_sponsors %} for your organization](/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-organization), and "[Managing your sponsorship tiers](/github/supporting-the-open-source-community-with-github-sponsors/managing-your-sponsorship-tiers)."
+
+It's best to set up a range of different sponsorship options, including monthly and one-time tiers, to make it easy for anyone to support your work. In particular, one-time payments allow people to reward your efforts without worrying about whether their finances will support a regular payment schedule.
 
 ### Sponsorship payouts
 
@@ -34,5 +36,9 @@ You can set a goal for your sponsorships. For more information, see "[Managing y
 
 For more information, see "[Managing your payouts from {% data variables.product.prodname_sponsors %}](/github/supporting-the-open-source-community-with-github-sponsors/managing-your-payouts-from-github-sponsors)."
 
+### Sharing feedback about {% data variables.product.prodname_sponsors %}
+
+{% data reusables.sponsors.feedback %}
+
 ### Further reading
 - "[FAQ with the {% data variables.product.prodname_sponsors %} team](https://github.blog/2019-06-12-faq-with-the-github-sponsors-team/)" on {% data variables.product.prodname_blog %}

content/github/supporting-the-open-source-community-with-github-sponsors/about-github-sponsors.md

@@ -37,7 +37,7 @@ To be eligible for the {% data variables.product.prodname_matching_fund %}, you
 
 ### Sharing feedback about {% data variables.product.prodname_sponsors %}
 
-This is just the beginning — we'd love your input to make sure {% data variables.product.prodname_sponsors %} serves your needs into the future. Please send us your feedback or suggestions by contacting [{% data variables.contact.github_support %}](https://support.github.com/contact?form%5Bsubject%5D=GitHub+Sponsors). 
+{% data reusables.sponsors.feedback %}
 
 ### Further reading
 - "[Sponsoring open source contributors](/github/supporting-the-open-source-community-with-github-sponsors/sponsoring-open-source-contributors)"

content/github/supporting-the-open-source-community-with-github-sponsors/contacting-your-sponsors.md

@@ -15,6 +15,8 @@ Your sponsors can choose whether they receive email updates about your work. For
 
 For sponsored developer accounts, the update will come from your user account's primary email address. If you've enabled email address privacy on your user account, the update will come from `noreply@github.com` instead. For sponsored organizations, the update will come from the organization's `noreply@github.com` email address. For more information, see "[Setting your commit email address](/articles/setting-your-commit-email-address)."
 
+You can also contact any one-time sponsors who contributed within the last 30 days and enabled updates.
+
 ### Contacting your sponsors
 
 {% data reusables.sponsors.navigate-to-sponsors-dashboard %}

content/github/supporting-the-open-source-community-with-github-sponsors/index.md

@@ -25,7 +25,7 @@ topics:
     {% link_in_list /setting-up-github-sponsors-for-your-organization %}
     {% link_in_list /editing-your-profile-details-for-github-sponsors %}
     {% link_in_list /managing-your-sponsorship-goal %}
-    {% link_in_list /changing-your-sponsorship-tiers %}
+    {% link_in_list /managing-your-sponsorship-tiers %}
     {% link_in_list /viewing-your-sponsors-and-sponsorships %}
     {% link_in_list /managing-your-payouts-from-github-sponsors %}
     {% link_in_list /configuring-webhooks-for-events-in-your-sponsored-account %}

content/github/supporting-the-open-source-community-with-github-sponsors/managing-your-sponsorship-goal.md

@@ -13,6 +13,12 @@ You can set a funding goal for your sponsored account and share the goal with yo
 
 Your goal can set a target for the number of sponsors you want to have or the amount of money you want to earn each month. You can only set one goal up at a time. After you reach a goal, you can set another goal.
 
+{% note %}
+
+**Note:** Goals are intended to help people track momentum so only monthly sponsors contribute toward your goal.
+
+{% endnote %}
+
 ### Setting a goal
 
 {% data reusables.sponsors.navigate-to-sponsors-dashboard %}

content/github/supporting-the-open-source-community-with-github-sponsors/managing-your-sponsorship-tiers.md

@@ -1,8 +1,9 @@
 ---
-title: Changing your sponsorship tiers
+title: Managing your sponsorship tiers
 intro: 'You can add a new sponsorship tier, or edit or retire an existing tier.'
 redirect_from:
   - /articles/changing-your-sponsorship-tiers
+  - /github/supporting-the-open-source-community-with-github-sponsors/changing-your-sponsorship-tiers
 versions:
   free-pro-team: '*'
 topics:
@@ -32,3 +33,13 @@ topics:
 {% data reusables.sponsors.tier-price-description %}
 {% data reusables.sponsors.tier-update %}
 {% data reusables.sponsors.retire-tier %}
+
+### Enabling tiers with custom amounts
+
+{% data reusables.sponsors.navigate-to-sponsors-dashboard %}
+{% data reusables.sponsors.navigate-to-sponsor-tiers-tab %}
+{% data reusables.sponsors.enable-custom-amounts %}
+
+### Disabling tiers with custom amounts
+
+You can disable tiers with custom amounts by deselecting the **Enable custom amounts** option on the **Sponsor tiers** tab. If you disable custom amounts, all custom tiers are retired.

content/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-organization.md

@@ -48,6 +48,7 @@ To join {% data variables.product.prodname_sponsors %} as an individual contribu
 {% data reusables.sponsors.tier-price-description %}
 {% data reusables.sponsors.save-tier-draft %}
 {% data reusables.sponsors.review-and-publish-tier %}
+{% data reusables.sponsors.enable-custom-amounts %}
 {% data reusables.sponsors.add-more-tiers %}
 
 ### Submitting your bank information

content/github/supporting-the-open-source-community-with-github-sponsors/setting-up-github-sponsors-for-your-user-account.md

@@ -48,6 +48,7 @@ After {% data variables.product.prodname_dotcom %} reviews your application, you
 {% data reusables.sponsors.tier-price-description %}
 {% data reusables.sponsors.save-tier-draft %}
 {% data reusables.sponsors.review-and-publish-tier %}
+{% data reusables.sponsors.enable-custom-amounts %}
 {% data reusables.sponsors.add-more-tiers %}
 
 ### Submitting your bank information

content/github/supporting-the-open-source-community-with-github-sponsors/sponsoring-an-open-source-contributor.md

@@ -1,6 +1,6 @@
 ---
 title: Sponsoring an open source contributor
-intro: 'You can make a monthly recurring payment to a developer or organization who designs, creates, or maintains open source projects you depend on.'
+intro: 'You can make a one-time or monthly recurring payment to a developer or organization who designs, creates, or maintains open source projects you depend on.'
 redirect_from:
   - /articles/sponsoring-a-developer
   - /articles/sponsoring-an-open-source-contributor
@@ -24,11 +24,11 @@ You can sponsor an account on behalf of your user account to invest in projects
 - Developing brand awareness as an organization that values open source
 - Thanking open source developers for building libraries that complement the product your organization offers
 
-You can use a credit card to sponsor an account on {% data variables.product.product_name %}. If your organization wants to pay by invoice, [contact us](https://support.github.com/contact/org-sponsors-waitlist).
+You use your normal payment method to sponsor an account on {% data variables.product.product_name %}. If your organization wants to pay by invoice, [contact us](https://support.github.com/contact/org-sponsors-waitlist).
 
 {% data reusables.sponsors.no-fees %} For more information, see "[About billing for {% data variables.product.prodname_sponsors %}](/articles/about-billing-for-github-sponsors)."
 
-When you sponsor an account using a credit card, the change will become effective immediately. {% data reusables.sponsors.prorated-sponsorship %} 
+When you sponsor an account the change is effective immediately, unless you are sponsoring on behalf of an organization that pays by invoice. {% data reusables.sponsors.prorated-sponsorship %} Your sponsorship is included in the next scheduled payment to the sponsored account.
 
 {% data reusables.sponsors.manage-updates-for-orgs %} 
 
@@ -56,6 +56,7 @@ Before you can sponsor an account, you must have a verified email address. For m
      ![Sponsor button](/assets/images/help/sponsors/sponsor-org-button.png)
 1. Optionally, on the right side of the page, to sponsor the account on behalf of your organization, use the **Sponsor as** drop-down menu, and click the organization.
   ![Drop-down menu to choose the account you'll sponsor as](/assets/images/help/sponsors/sponsor-as-drop-down-menu.png)
+{% data reusables.sponsors.review-tiers-to-select %}
 {% data reusables.sponsors.select-a-tier %}
 {% data reusables.sponsors.pay-prorated-amount %}
 {% data reusables.sponsors.select-sponsorship-billing %}