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Premium Plus support from MSFT was GHED is now MCS (#58648)

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Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
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2025-12-02 09:11:03 +11:00
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7 changed files with 14 additions and 14 deletions
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6
data/reusables/support/premium-support-features.md
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@@ -8,7 +8,7 @@ In addition to all of the benefits of {% data variables.contact.enterprise_suppo
* Access to premium content
* Health checks
{%- ifversion ghes %}
* Crisis prevention: Guided incident simulations that help you prepare for—and experience—an incident without risk. ({% data variables.product.premium_plus_support_plan %} only)
* Crisis prevention: Guided incident simulations that help you prepare for—and experience—an incident without risk. ({% data variables.product.premium_plus_support_plan %} / {% data variables.product.microsoft_premium_plus_support_plan %} only)
{%- endif %}
* Application upgrade assistance: Before your upgrade, we review your upgrade plans, playbooks, and other documentation and answer questions specific to your environment ({% data variables.product.premium_plus_support_plan %} only)
* Technical advisory hours ({% data variables.product.premium_plus_support_plan %} only)
* Application upgrade assistance: Before your upgrade, we review your upgrade plans, playbooks, and other documentation and answer questions specific to your environment ({% data variables.product.premium_plus_support_plan %} / {% data variables.product.microsoft_premium_plus_support_plan %} only)
* Technical advisory hours ({% data variables.product.premium_plus_support_plan %} / {% data variables.product.microsoft_premium_plus_support_plan %} only)

2
data/reusables/support/submit-a-ticket.md
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@@ -9,7 +9,7 @@
1. Select the **Select personal account, enterprise account or organization** dropdown menu and click the name of the account your support ticket is regarding.
> [!NOTE]
> * For Premium, Premium Plus, or Engineering Direct support, you need to choose an enterprise account with a {% data variables.contact.premium_support %} plan. If you don't see an Enterprises section in the dropdown menu, you're not entitled to open support tickets on behalf of an enterprise account. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-github-support#about-support-entitlement)
> * For {% data variables.product.premium_support_plan %}, {% data variables.product.premium_plus_support_plan %}, or {% data variables.product.microsoft_premium_plus_support_plan %} support, you need to choose an enterprise account with a {% data variables.contact.premium_support %} plan. If you don't see an Enterprises section in the dropdown menu, you're not entitled to open support tickets on behalf of an enterprise account. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-github-support#about-support-entitlement)
> * To see a list of your enterprise accounts with a {% data variables.contact.premium_support %} plan, you must be signed into the {% data variables.contact.enterprise_portal %}. For more information, see [AUTOTITLE](/support/contacting-github-support/getting-your-enterprise-started-with-the-github-support-portal).
{% endif %}