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copilot/add-changelog-file
Commit Graph

169 Commits

Author SHA1 Message Date
Peter Bengtsson
d883f8d421 Remove GHAE in Liquid and front matter (22) (#49015) 2024-02-05 17:30:08 +00:00
Tim Burgan
a11c7de77d Update how customers select Priority when creating Support Tickets (#48896) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2024-02-05 06:38:01 +00:00
dependabot[bot]
11ff86940b Bump peter-evans/create-or-update-comment from 3.0.0 to 4.0.0 (#48957) 
Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
Co-authored-by: Peter Bengtsson <mail@peterbe.com>
 2024-02-01 22:08:59 +00:00
Peter Bengtsson
6114345361 Remove GHAE in Liquid and front matter (11) (#48859) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2024-01-30 15:01:31 +00:00
Anne-Marie
4745e894db [Improvement]: Update support docs to account for different plans #13117 (#48765) 
Co-authored-by: Elijah Buck <buckelij@github.com>
 2024-01-29 14:55:17 +00:00
Peter Bengtsson
9df80cf75f Remove GHAE in Liquid and front matter (8) (#48811) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2024-01-24 13:21:34 +00:00
Peter Bengtsson
15c8f4b020 Remove GHAE in Liquid and front matter (6) (#48771) 2024-01-22 13:21:46 +00:00
Matt Pollard
bca281d75f Remove mention of support for hours when passing --period parameter to GHES support bundle tooling (#48713) 2024-01-16 13:53:34 +00:00
mc
7b738428df Fix 2 GHAE broken links (#48699) 2024-01-15 11:26:07 +00:00
Josh Soref
06e6ff7d81 Spelling docs (#30792) 
Signed-off-by: Josh Soref <2119212+jsoref@users.noreply.github.com>
 2024-01-02 08:38:41 +00:00
Sarah Edwards
3d0424c127 Document the status API (#47661) 2023-12-13 17:28:28 +00:00
Matt Pollard
18c724c464 GitHub Enterprise Server 3.11 general availability (#47198) 2023-12-05 22:03:08 +00:00
Lou Nelson Jr
3e0f01758e Update about-ticket-priority.md (#45398) 2023-10-31 23:05:05 +00:00
Anne-Marie
bd1c4f2751 [Improvement]: Update Support Portal links #10816 (#41808) 2023-10-17 07:35:22 +00:00
Joe Clark
683a9a5eea Add crisis prevention information into GHES support docs (#40184) 2023-10-03 18:28:31 +00:00
Matthias Wiesen
71e602048b Update ticket response time SLA credit request (#40386) 
Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2023-09-12 08:24:05 +00:00
Joe Clark
d3948c2c75 Revert "add mentions of crisis prevention" (#40182) 2023-08-02 19:35:44 +00:00
Simon Giesemann
1daafdc080 add mentions of crisis prevention (#39775) 
Co-authored-by: jc-clark <jc-clark@github.com>
Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
 2023-08-02 16:20:09 +00:00
Laura Coursen
ef174786ee Align billing terminology and provide high-level overview (#38305) 
Co-authored-by: Robert Sese <734194+rsese@users.noreply.github.com>
 2023-07-28 08:31:53 +00:00
Gaurav Ketkar
4ca7f942e3 Update about-github-support.md (#39115) 2023-07-28 08:01:28 +00:00
Brandon Griffeth
fcbc55a3c0 Add missing word to Granting GitHub Support temporary access to a private repository (#39385) 
Co-authored-by: Siara <108543037+SiaraMist@users.noreply.github.com>
 2023-07-20 23:51:48 +00:00
Gaurav Ketkar
96658c2645 Update about-github-support.md (#39131) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2023-07-19 07:01:46 +00:00
Rachael Rose Renk
ec134850c9 Enterprise bug fix hour for week of July 10, 2023 (#39069) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-07-14 21:25:07 +00:00
Grace Park
1dfa5c251e Fix ordered lists to only use 1. (#38283) 
Co-authored-by: Rachael Sewell <rachmari@github.com>
 2023-06-26 16:25:04 -07:00
Grace Park
32af69c277 Make sure there is a blank line above and below headings (#37922) 2023-06-26 13:24:44 -07:00
Grace Park
a8a6e4554a Fix for blank lines around code fences (#38255) 2023-06-26 10:21:48 -07:00
Grace Park
bd760a6d0a Remove unnecessary $ (#38339) 2023-06-26 17:02:44 +00:00
David Staheli
ac6a864a4e Correct where the docs version drop-down is located (about-github-support.md) (#38315) 2023-06-22 14:05:50 +00:00
Laura Coursen
c31dda8d7f Fix versioning for ticket priorities (#36614) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2023-06-20 15:39:00 +00:00
Isaac Brown
1826c640e9 Update screenshots with short alt text (#37829) 2023-06-19 11:19:19 +00:00
Grace Park
90039fc985 Update and standardize unordered lists to be - (#37854) 2023-06-16 20:57:24 +00:00
Ethan Palm
741bd586f7 Make landing page titles consistent & adhere to content model (#37857) 2023-06-15 22:02:59 +00:00
Grace Park
0b3540d1a6 Adding fixes for alt image text period (#37646) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
 2023-06-08 16:22:37 +00:00
Sarah Edwards
6f9209dc69 Modify integration content in the 'Get started' docs set (#37623) 
Co-authored-by: Jess Hosman <1183847+jhosman@users.noreply.github.com>
 2023-06-07 16:11:02 +00:00
Rachael Sewell
e9a894c8d6 Fix unordered list indentation (#37391) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
Co-authored-by: Laura Coursen <lecoursen@github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
 2023-06-06 22:07:29 +00:00
Rachael Sewell
4e4c41f3bc update code fences in lists (#37251) 2023-05-31 20:22:43 +00:00
Laura Coursen
e1b1b94705 Clarify that callbacks are done at the discretion of the agent (#36643) 2023-04-27 14:06:33 +00:00
Andy Barnes
9860415f26 Remove automated health checks from ghec (#36451) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-18 14:32:17 +00:00
Sho Mizutani
a9f20ab442 Migrate "About the Support Portal" doc from support.github.com (#36068) 
Co-authored-by: Chris Wilson ⚡ <chris@mrchrisw.work>
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-12 14:28:09 +00:00
Matthias Wiesen
a335481192 Change Premium Plus Technical Advisory Hours form 4h per month to 12h per quarter (#36233) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-07 15:35:21 +00:00
Rachael Rose Renk
41f54510b3 [2023-03-31] Make images accessible in the images/help/enterprises directory (#35236) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-05 01:23:38 +00:00
Joe Clark
99ace4f8d6 Make images accessible in images/enterprise/ subdirectories Re-Wr (#35644) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-03 22:43:28 +00:00
Matt Pollard
f184e82109 Make images accessible in images/enterprise/ subdirectories A-Ma (#35919) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-03-30 15:44:19 +00:00
Laura Coursen
468dc59bb6 Add row headers to tables (#35685) 
Co-authored-by: Peter Bengtsson <peterbe@github.com>
 2023-03-27 13:17:43 +00:00
Sophie
e1ec427d62 Make tables accessible in the Core productivity focus area (#35851) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-03-27 07:50:59 +00:00
jc-clark
09ad21dd57 fix a link 2023-03-17 11:53:45 -07:00
jc-clark
54b3c992c9 add variables and update content 2023-03-17 11:29:24 -07:00
jc-clark
d7b6465fe4 re-order the child links in index.md 2023-03-17 10:27:31 -07:00
Rachael Rose Renk
5bf0094849 Update content/support/contacting-github-support/getting-started-with-the-support-portal.md 2023-03-16 21:40:15 -06:00
Rachael Rose Renk
d0173b5c7d Update content/support/contacting-github-support/getting-started-with-the-support-portal.md 2023-03-16 21:27:29 -06:00