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95 Commits

Author SHA1 Message Date
Tim Burgan
485ed00b62 Add GitHub Special Events Support (#58581) 
Co-authored-by: Emma Hayles <40141184+ehayles@users.noreply.github.com>
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
Co-authored-by: Yulia Izotova <100880137+YuliaIz@users.noreply.github.com>
 2025-12-03 10:29:43 +00:00
shar c
e9892d5908 Premium Plus support from MSFT was GHED is now MCS (#58648) 
Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
 2025-12-01 22:11:03 +00:00
Stacy Carter
643cba8818 Clarify support scope in ticket priority doc and update ticket priority examples (#58258) 
Co-authored-by: Justin Alex <1155821+jusuchin85@users.noreply.github.com>
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
Co-authored-by: Roger D. Winans <solvaholic@users.noreply.github.com>
 2025-11-23 13:39:53 +00:00
crawdizzle
efc09d98bb Urgent and Callback Request updates to About Premium Support page (#57610) 
Co-authored-by: jjkennedy3 <54746805+jjkennedy3@users.noreply.github.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Vanessa <vgrl@github.com>
 2025-09-18 23:13:28 +00:00
Sarah Schneider
b353276729 Mention new Docs feature in the RAI content for Copilot in GitHub Support (#54199) 
Co-authored-by: Kevin Heis <heiskr@users.noreply.github.com>
 2025-06-30 18:14:23 +00:00
Copilot
ec7bb4d9bb Move Copilot variables from product.yml to copilot.yml (#55832) 
Co-authored-by: copilot-swe-agent[bot] <198982749+Copilot@users.noreply.github.com>
Co-authored-by: hubwriter <54933897+hubwriter@users.noreply.github.com>
Co-authored-by: hubwriter <hubwriter@github.com>
Co-authored-by: felicitymay <1877141+felicitymay@users.noreply.github.com>
Co-authored-by: Felix Guntrip <stevecat@github.com>
Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
Co-authored-by: Ebonsignori <17055832+Ebonsignori@users.noreply.github.com>
 2025-06-02 11:35:54 +01:00
Brice
7f6750355e Update about-github-premium-support.md (#55495) 2025-05-05 17:25:48 +00:00
Rachael Sewell
329369dbf4 Fix content versions using auto fix rule (#55452) 2025-04-30 18:03:11 +00:00
Ryan Versaw
78e76c42a1 Update about-github-premium-support.md (#55352) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2025-04-25 09:23:14 +00:00
Amber D
edc175b424 Update about-github-support.md (#55368) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2025-04-23 07:45:27 +00:00
John Clement
0aa39b9663 [Improvement]: Add a section: Virtual trainings available with GitHub Premium Plus Support (#55236) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2025-04-18 15:57:16 +00:00
Joni Mallari
128d542ebe Update about-github-premium-support.md (#54781) 
Co-authored-by: JaymeP <JaymePerlman@users.noreply.github.com>
 2025-03-13 02:44:20 +00:00
Isaac Brown
f7c3d444ac [GHAS unbundling] Update GHAS variables in /support directory (#54712) 2025-03-07 16:04:04 +00:00
Felicity Chapman
cd8bf2a292 GHAS unbundling: review and update non-UI instances of "code security" (#54699) 2025-03-06 17:13:08 +00:00
Rachael Sewell
93420a2ffa Update frontmatter versions (#54542) 2025-02-25 17:27:55 +00:00
hdub-tech
a46948d489 Style guide updates (#36455) 2025-02-25 08:15:17 +00:00
Vanessa
6632d19ec2 Hack Week 2025: update variables product_name and prodname_dotcom in content/support (#53980) 2025-01-19 20:22:52 +00:00
Alex Nguyen
a8e89bfc0c Merge branch 'main' into nguyenalex836-remove-unnecessary-spaces-1 2024-12-16 14:49:39 -08:00
Ashley
bb41363896 [Remove Quotes] site-policy support webhooks video-transcripts (#53599) 2024-12-16 15:06:52 +00:00
Sunbrye Ly
5dd36863a1 Update to About GitHub Premium support (#53635) 2024-12-13 21:55:14 +00:00
Alex Nguyen
0f6f8ea9c4 Removing unnecessary spaces 2024-12-06 12:55:29 -08:00
Artur Kordowski
0952a21569 Remove unnecessary spaces between words - part 3 (#35382) 
Co-authored-by: Alex Nguyen <150945400+nguyenalex836@users.noreply.github.com>
 2024-11-22 16:39:06 +00:00
Artur Kordowski
74534576f1 Fix inconsistent alerts by using the markdown notation - part 3 (#35222) 
Co-authored-by: Alex Nguyen <150945400+nguyenalex836@users.noreply.github.com>
 2024-11-12 00:08:22 +00:00
Felix Guntrip
390ec4d923 Including information about Premium Support billing (#52904) 
Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>
 2024-11-06 16:36:07 +00:00
Sophie
2b410f5536 [Core / Unowned] Reduce usage of {% data variables.product.prodname_dotcom_the_website %} (#52069) 
Co-authored-by: Vanessa <vgrl@github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
 2024-10-07 08:26:50 +00:00
Fernando Ruiz Diaz
6eaed4aa90 Update about-ticket-priority.md (#52190) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2024-09-06 08:04:22 +00:00
Gaurav Ketkar
4f4a163897 Update about-github-premium-support.md (#52150) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2024-08-29 18:41:04 +00:00
adjn
0ca1fe0e61 Update ARC Docs per Docs-content #14294 (#51897) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>
 2024-08-09 06:47:46 +00:00
Daniel Handloser
d889abe068 Remove thumbs up feedback in Copilot in GitHub Support (#51482) 2024-07-17 06:48:19 +00:00
Grace Park
e3a169c100 Part 3: Third fourth content unordered lists from dash to asterisk (#51097) 2024-06-13 17:44:39 +00:00
Peter Bengtsson
fe047f2726 Fix formatting of Liquid in table (about-github-premium-support.md) (#51076) 2024-06-10 16:09:02 +00:00
Kynan Ware
7ea85761bc Fix ARC ticket priorities not showing for GHEC (#50002) 2024-04-03 18:20:19 +00:00
Laura Coursen
95bd7cfd8f Add natural language support for Copilot features (#49508) 2024-04-03 13:13:53 +00:00
Rachael Sewell
a123b01ae1 Remove GHES 3.8 data and markup (#49930) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2024-04-01 16:52:59 +00:00
Rachael Rose Renk
9f9eeadaff Tweak wording related to rate limit ticket priority (#49668) 2024-03-13 20:27:35 +00:00
Peter Bengtsson
b6e4ecdc79 Remove all ifversion that has all versions (6) (#49491) 2024-03-04 15:09:09 +00:00
Kynan Ware
39e0b26dc6 Update support ticket priorities with ARC ticket priorities (#49264) 
Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
 2024-02-26 19:46:46 +00:00
Peter Bengtsson
2987823594 Remove github-ae from lib/all-versions.js (#49235) 2024-02-20 12:54:34 +00:00
Jules
5671536157 Copilot in GitHub Support GA (#48683) 
Co-authored-by: Jules Porter <jules-p@users.noreply.github.com>
Co-authored-by: github-actions <github-actions@github.com>
Co-authored-by: hubwriter <hubwriter@github.com>
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
 2024-02-09 08:49:10 +00:00
Peter Bengtsson
9197ce5a86 Remove GHAE in Liquid and front matter (26) (#49075) 
Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>
 2024-02-07 17:56:03 +00:00
Tim Burgan
a11c7de77d Update how customers select Priority when creating Support Tickets (#48896) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2024-02-05 06:38:01 +00:00
dependabot[bot]
11ff86940b Bump peter-evans/create-or-update-comment from 3.0.0 to 4.0.0 (#48957) 
Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
Co-authored-by: Peter Bengtsson <mail@peterbe.com>
 2024-02-01 22:08:59 +00:00
Peter Bengtsson
6114345361 Remove GHAE in Liquid and front matter (11) (#48859) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2024-01-30 15:01:31 +00:00
Peter Bengtsson
9df80cf75f Remove GHAE in Liquid and front matter (8) (#48811) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2024-01-24 13:21:34 +00:00
Peter Bengtsson
15c8f4b020 Remove GHAE in Liquid and front matter (6) (#48771) 2024-01-22 13:21:46 +00:00
mc
7b738428df Fix 2 GHAE broken links (#48699) 2024-01-15 11:26:07 +00:00
Sarah Edwards
3d0424c127 Document the status API (#47661) 2023-12-13 17:28:28 +00:00
Lou Nelson Jr
3e0f01758e Update about-ticket-priority.md (#45398) 2023-10-31 23:05:05 +00:00
Anne-Marie
bd1c4f2751 [Improvement]: Update Support Portal links #10816 (#41808) 2023-10-17 07:35:22 +00:00
Joe Clark
683a9a5eea Add crisis prevention information into GHES support docs (#40184) 2023-10-03 18:28:31 +00:00