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91 Commits

Author SHA1 Message Date
Gaurav Ketkar
4ca7f942e3 Update about-github-support.md (#39115) 2023-07-28 08:01:28 +00:00
Brandon Griffeth
fcbc55a3c0 Add missing word to Granting GitHub Support temporary access to a private repository (#39385) 
Co-authored-by: Siara <108543037+SiaraMist@users.noreply.github.com>
 2023-07-20 23:51:48 +00:00
Gaurav Ketkar
96658c2645 Update about-github-support.md (#39131) 
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2023-07-19 07:01:46 +00:00
Rachael Rose Renk
ec134850c9 Enterprise bug fix hour for week of July 10, 2023 (#39069) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-07-14 21:25:07 +00:00
Grace Park
1dfa5c251e Fix ordered lists to only use 1. (#38283) 
Co-authored-by: Rachael Sewell <rachmari@github.com>
 2023-06-26 16:25:04 -07:00
Grace Park
32af69c277 Make sure there is a blank line above and below headings (#37922) 2023-06-26 13:24:44 -07:00
David Staheli
ac6a864a4e Correct where the docs version drop-down is located (about-github-support.md) (#38315) 2023-06-22 14:05:50 +00:00
Laura Coursen
c31dda8d7f Fix versioning for ticket priorities (#36614) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2023-06-20 15:39:00 +00:00
Sarah Edwards
6f9209dc69 Modify integration content in the 'Get started' docs set (#37623) 
Co-authored-by: Jess Hosman <1183847+jhosman@users.noreply.github.com>
 2023-06-07 16:11:02 +00:00
Rachael Sewell
e9a894c8d6 Fix unordered list indentation (#37391) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
Co-authored-by: Laura Coursen <lecoursen@github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
 2023-06-06 22:07:29 +00:00
Laura Coursen
e1b1b94705 Clarify that callbacks are done at the discretion of the agent (#36643) 2023-04-27 14:06:33 +00:00
Andy Barnes
9860415f26 Remove automated health checks from ghec (#36451) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-18 14:32:17 +00:00
Sho Mizutani
a9f20ab442 Migrate "About the Support Portal" doc from support.github.com (#36068) 
Co-authored-by: Chris Wilson ⚡ <chris@mrchrisw.work>
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-12 14:28:09 +00:00
Matthias Wiesen
a335481192 Change Premium Plus Technical Advisory Hours form 4h per month to 12h per quarter (#36233) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-07 15:35:21 +00:00
Laura Coursen
468dc59bb6 Add row headers to tables (#35685) 
Co-authored-by: Peter Bengtsson <peterbe@github.com>
 2023-03-27 13:17:43 +00:00
Sophie
e1ec427d62 Make tables accessible in the Core productivity focus area (#35851) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-03-27 07:50:59 +00:00
Nikola Stamatović
5e39661c1b Revert "Revert "Removing the support phone number"" 😬 (#35035) 2023-02-23 22:45:21 +00:00
Peter Bengtsson
b7c7dbf672 Update all internal links (#34787) 2023-02-15 15:16:18 +00:00
Nikola Stamatović
38e2dd5ede Revert "Removing the support phone number" (#34613) 2023-02-09 18:51:13 +00:00
Nikola Stamatović
631295233d Removing the support phone number (#34540) 
Co-authored-by: Rachael Rose Renk <91027132+rachaelrenk@users.noreply.github.com>
Co-authored-by: Isaac Brown <101839405+isaacmbrown@users.noreply.github.com>
 2023-02-09 09:13:19 +00:00
Laura Coursen
e0ecbf4a79 Update Premium Support details (#33606) 2022-12-15 21:06:13 +00:00
Anne-Marie
539960da38 [2022-12-05] Document translation of support ticket comments #7974 (#33231) 
Co-authored-by: github-actions <github-actions@github.com>
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2022-12-07 08:25:09 +00:00
Vanessa
5b0becac90 Document GitHub Support temporary repo access grants and log events (#31764) 2022-10-31 22:35:04 +00:00
Joe Clark
74a679dc51 Make product variables for Enterprise translation-friendly (#31628) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
Co-authored-by: Evan Bonsignori <ebonsignori@github.com>
 2022-10-17 18:54:05 +00:00
Sam Browning
5399c5b009 Sunset Atom in the Docs (#31315) 
Co-authored-by: github-actions <github-actions@github.com>
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2022-10-04 15:49:35 +00:00
Matt Pollard
f57d7dc8a9 Bug fixes for Enterprise content, 2022-09-09 (#30644) 2022-09-12 13:45:05 +00:00
Sarah Schneider
4cbbf22fbd Merge branch 'main' of github.com:github/docs-internal into versioned-redirects 2022-07-21 09:04:04 -04:00
Matt Pollard
28ae344213 Bug fixes for Enterprise content, 2022-07-15 (#29067) 2022-07-18 09:24:41 +00:00
Matthias Wiesen
f9ce46bd59 Add "request" for screen sharing 2022-07-04 09:36:05 +02:00
Sarah Schneider
5647fc3415 Merge branch 'main' of github.com:github/docs-internal into versioned-redirects 2022-06-24 09:21:37 -04:00
Sarah Schneider
10b7d41e36 fix conflicts 2022-06-24 09:21:18 -04:00
Matthias Wiesen
ea9401bd96 About Premium Support: Correct amount of HCs and Cloud Planning value add (#28687) 2022-06-24 00:23:27 +00:00
Laura Coursen
635f1dc8c4 Update details of Premium Support plans (#28554) 2022-06-17 19:17:50 +00:00
Matthias Wiesen
ea5e60e378 About Premium Support: Add screen share for critical issues in Premium plan column (#28104) 
Add screen share for critical issues in premium support

Co-authored-by: hubwriter <hubwriter@github.com>
 2022-05-31 10:36:16 +00:00
Sarah Schneider
a1e04edc96 Merge branch 'main' of github.com:github/docs-internal into versioned-redirects 2022-05-17 10:13:07 -04:00
Ryosuke Nakayama
5ec65f73d4 Update our enterprise support policy (#27270) 2022-05-12 12:31:09 +00:00
Laura Coursen
f02e82c771 Fixes https://github.com/github/docs-content/issues/7024 2022-05-05 13:08:14 -05:00
Sarah Schneider
2636bcc0dc add redirects to content files that were previously only in redirect exceptions file 2022-04-27 17:59:29 -04:00
Robert Sese
79c48070c4 Deprecate 3.0 (#25646) 
* Deprecate 3.0

* 3.0 deprecation: remove 3.0 markup (#25647)

* Remove liquid conditionals and content for 3.0 deprecation

* Remove manually, no longer versioned in a supported version

* Remove translations manually, no longer versioned in a supported version

* Remove 'if', now in all supported versions

* Remove dangling 'elseif', now in all supported versions

* Remove dangling 'elseif' and 3.0 screenshot reference, now in all supported versions

* Nudge to latest supported GHES version

* Nudge to latest supported release GHES version

* Bump all the version for the liquid tests

* Bump first deprecated version for linting tests

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Don't depend on hardcoded versions

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove static files for 3.0 deprecation (#25649)

Co-authored-by: Laura Coursen <lecoursen@github.com>
 2022-03-03 13:08:24 -06:00
Matthias Wiesen
7df73bc777 Create article for self-serving GHES Health Checks for Premium Support customers (#25493) 2022-02-22 15:09:27 +00:00
Steve Guntrip
11d193bd7f Reorganize support articles 2022-01-18 13:24:02 +00:00