3df90fc9b8
Are you looking for something? Here is all of the GitHub Docs history in one single commit. Enjoy! 🎉
3.3 KiB
title, intro, redirect_from, versions
| title | intro | redirect_from | versions | |||
|---|---|---|---|---|---|---|
| About GitHub Support | {{ site.data.variables.contact.github_support }} can help you troubleshoot issues you run into while using {{ site.data.variables.product.prodname_dotcom }}. |
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About {{ site.data.variables.contact.github_support }}
Support options vary depending on your {{ site.data.variables.product.prodname_dotcom_the_website }} product. If you have any paid product, you can contact {{ site.data.variables.contact.github_support }}, in English. Your account may also include {{ site.data.variables.contact.premium_support }}.
| {{ site.data.variables.product.prodname_gcf }} | Standard support | Premium support | |
|---|---|---|---|
| {{ site.data.variables.product.prodname_free_user }} | X | ||
| {{ site.data.variables.product.prodname_pro }} | X | X | |
| {{ site.data.variables.product.prodname_team }} | X | X | |
| {{ site.data.variables.product.prodname_ghe_cloud }} | X | X | X |
| {{ site.data.variables.product.prodname_ghe_server}} | X | X | X |
To see if there are currently any incidents affecting services on {{ site.data.variables.product.prodname_dotcom }}, or to subscribe and receive notifications of future status updates, visit {{ site.data.variables.product.prodname_dotcom }}'s Status Page.
Contacting {{ site.data.variables.contact.github_support }}
{{ site.data.variables.product.prodname_free_user }} user and organization accounts can use the {{ site.data.variables.contact.community_support_forum }} to browse topics, ask questions, share solutions, and interact directly with {{ site.data.variables.contact.community_support }}. You can also contact {{ site.data.variables.contact.contact_support }} to report account, security, and abuse issues.
On paid accounts, you can either contact {{ site.data.variables.contact.contact_support }} and, depending on your plan, contact {{ site.data.variables.contact.premium_support }} or {{ site.data.variables.contact.contact_ent_support }}. For more information about contacting {{ site.data.variables.contact.premium_support }}, see "About {{ site.data.variables.contact.premium_support }} for {{ site.data.variables.product.prodname_ghe_cloud }} or "About {{ site.data.variables.contact.premium_support }} for {{ site.data.variables.product.prodname_ghe_server }}."
Granting {{ site.data.variables.contact.github_support }} temporary access to a private repository
If {{ site.data.variables.contact.github_support }} needs to access a private repository to address your support request, the owner of the repository will receive an email with a link to accept or decline temporary access. The owner will have 20 days to accept or decline the request before the request expires. If the owner accepts the request, {{ site.data.variables.contact.github_support }} will have access the repository for five days.
{{ site.data.variables.contact.github_support }} will never access your private repositories without your explicit consent. For more information, see the Terms of Service.