885da5b3d3
* New Crowdin translations by Github Action * Reset broken translated files to English * Ran script/i18n/homogenize-frontmatter.js * Ran script/fix-translation-errors.js * Reverted translated files with parsing and rendering errors * fix malformed liquid * add next directory to exclude list * currentversion -> currentVersion * fix liquid errors * fix liquid errors * Reset broken translated files to English * Ran script/i18n/homogenize-frontmatter.js * Revert /ja/github/authenticating-to-github/about-authentication-with-saml-single-sign-on * Reset known broken translation files LAST * Run script/i18n/homogenize-frontmatter.js Co-authored-by: Crowdin Bot <support+bot@crowdin.com> Co-authored-by: Rachael Sewell <rachmari@github.com> Co-authored-by: Kevin Heis <heiskr@users.noreply.github.com>
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title, intro, redirect_from, versions, topics
| title | intro | redirect_from | versions | topics | ||||
|---|---|---|---|---|---|---|---|---|
| About GitHub Support | {% data variables.contact.github_support %} can help you troubleshoot issues you run into while using {% data variables.product.prodname_dotcom %}. |
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About {% data variables.contact.github_support %}
Support options vary depending on your {% data variables.product.prodname_dotcom_the_website %} product. If you have any paid product, you can contact {% data variables.contact.github_support %}, in English. Your account may also include {% data variables.contact.premium_support %}.
| {% data variables.product.prodname_gcf %} | Standard support | Premium support | |
|---|---|---|---|
| {% data variables.product.prodname_free_user %} | X | ||
| {% data variables.product.prodname_pro %} | X | X | |
| {% data variables.product.prodname_team %} | X | X | |
| {% data variables.product.prodname_ghe_cloud %} | X | X | X |
| {% data variables.product.prodname_ghe_server %} | X | X | X |
To see if there are currently any incidents affecting services on {% data variables.product.prodname_dotcom %}, or to subscribe and receive notifications of future status updates, visit {% data variables.product.prodname_dotcom %}'s Status Page.
Contacting {% data variables.contact.github_support %}
You can use the {% data variables.contact.community_support_forum %} to browse topics, ask questions, share solutions, and interact directly with {% data variables.contact.community_support %}.
To report account, security, and abuse issues, or to receive assisted support for a paid account, visit the {% data variables.contact.contact_support_portal %}. If you are an administrator for {% data variables.product.prodname_ghe_server %} without a user account on {% data variables.product.prodname_dotcom_the_website %}, visit the {% data variables.contact.contact_enterprise_portal %}.
Granting {% data variables.contact.github_support %} temporary access to a private repository
If {% data variables.contact.github_support %} needs to access a private repository to address your support request, the owner of the repository will receive an email with a link to accept or decline temporary access. The owner will have 20 days to accept or decline the request before the request expires. If the owner accepts the request, {% data variables.contact.github_support %} will have access the repository for five days.
{% data variables.contact.github_support %} will never access your private repositories without your explicit consent. For more information, see the Terms of Service.