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docs/data/reusables/support/premium-support-features.md
Robert Sese 79c48070c4 Deprecate 3.0 (#25646)
* Deprecate 3.0

* 3.0 deprecation: remove 3.0 markup (#25647)

* Remove liquid conditionals and content for 3.0 deprecation

* Remove manually, no longer versioned in a supported version

* Remove translations manually, no longer versioned in a supported version

* Remove 'if', now in all supported versions

* Remove dangling 'elseif', now in all supported versions

* Remove dangling 'elseif' and 3.0 screenshot reference, now in all supported versions

* Nudge to latest supported GHES version

* Nudge to latest supported release GHES version

* Bump all the version for the liquid tests

* Bump first deprecated version for linting tests

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Prefer double quotes

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove extra newline

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* One reusable per line

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Stray whitespace ✂️

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Version check not needed anymore

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Just 'ghes' since we're deprecating 3.0

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Don't depend on hardcoded versions

Co-authored-by: Laura Coursen <lecoursen@github.com>

* Remove static files for 3.0 deprecation (#25649)

Co-authored-by: Laura Coursen <lecoursen@github.com>
2022-03-03 13:08:24 -06:00

595 B

In addition to all of the benefits of {% data variables.contact.enterprise_support %}, {% data variables.product.prodname_enterprise %} customers can purchase {% data variables.contact.premium_support %}, which offers:

  • Written support, in English, through our support portal 24 hours per day, 7 days per week
  • Phone support via callback request, in English, through our support portal 24 hours per day, 7 days per week
  • A Service Level Agreement (SLA) with guaranteed initial response times
  • Access to premium content
  • Scheduled Health Checks
  • Administration assistance hours