docs/content/admin/managing-your-enterprise-account/deleting-an-enterprise-account.md

title, intro, versions, type, topics, permissions, shortTitle, redirect_from

title	intro	versions	type	topics	permissions	shortTitle	redirect_from
Deleting an enterprise account	You can delete an enterprise account to stop paying for {% data variables.product.prodname_enterprise %}.	ghec *	how_to	Accounts Enterprise Fundamentals	Enterprise owners can delete an enterprise account if the company pays by credit card or PayPal.	Delete enterprise account	/admin/overview/deleting-an-enterprise-account

Prerequisites

Before you can delete an enterprise account, you must remove, transfer, or delete all organizations in the enterprise. For more information, see AUTOTITLE and AUTOTITLE.

After removing organizations, check the "People" tab in your enterprise settings and remove any unaffiliated members who remain in the enterprise. Unaffiliated members are users who are not part of any organization within the enterprise.

You cannot delete an enterprise account if any of the following apply:

• The enterprise account is paid via invoice.
• The enterprise account is currently in a trial period.

If either of these apply to your enterprise account, you can contact {% data variables.contact.contact_enterprise_sales %} to discuss deleting the account.

What happens when I delete the account?

Deleting your enterprise account cancels the enterprise license and removes the enterprise account from {% data variables.product.prodname_dotcom %}.

If there are any outstanding balances on your account, you will be charged a one-time payment when you initiate the deletion process. If you delete your enterprise account partway through a billing cycle, contact {% data variables.contact.contact_support %} to request a prorated refund for the remainder of the billing cycle.

When you delete your enterprise account, you lose the policies, billing settings, and user roles you've configured. You do not lose data like repositories or packages, unless you choose to delete the organizations that contain that data.

If you upgraded to an enterprise account from a single organization and then delete that enterprise account, the associated billing history will also be deleted. We recommend that you save any important billing information before deleting your enterprise account.

Deleting an enterprise account on {% data variables.product.prodname_dotcom %}

{% data reusables.enterprise-accounts.access-enterprise %} {% data reusables.enterprise-accounts.settings-tab %}

1. If you are not trialing {% data variables.product.prodname_ghe_cloud %}, delete your enterprise account:
   1. Under {% octicon "gear" aria-hidden="true" aria-label="gear" %} Settings, click Profile.
   2. In the "Danger Zone" section, click Delete this enterprise.
   3. In the text box, type the enterprise slug to confirm the deletion, then click Delete this enterprise.
2. If you are trialing {% data variables.product.prodname_ghe_cloud %}, cancel your trial, or delete the expired trial: {% data reusables.enterprise-accounts.billing-tab %}
   1. At the top of the page, click Cancel trial if your trial is active, or click Delete trial if your trial is expired.
   2. Follow the prompts.

If you want to restore an enterprise account that you have deleted, you must contact {% data variables.contact.contact_support %}.