4.6 KiB
title, intro, product, defaultTool, topics, versions, shortTitle, redirect_from
| title | intro | product | defaultTool | topics | versions | shortTitle | redirect_from | ||||||
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| Troubleshooting issues with GitHub Copilot Chat in IDEs | Troubleshooting help for common issues with {% data variables.product.prodname_copilot_chat %} in your IDE. | {% data reusables.gated-features.copilot-chat-callout %} | vscode |
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Copilot Chat |
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If you need help with {% data variables.product.prodname_copilot_chat %} and can't find the answer here, you can report a bug or ask for help. For more information, see "Sharing feedback about {% data variables.product.prodname_copilot_chat %}."
If you can't find {% data variables.product.prodname_copilot_chat %} in your editor, make sure you have checked the "Prerequisites" section.
{% vscode %}
Troubleshooting issues caused by version incompatibility
{% data reusables.copilot.vscode-version-compatibility %}
To use {% data variables.product.prodname_copilot_chat %}, make sure you are using the latest version of {% data variables.product.prodname_vscode %}.
{% endvscode %}
Troubleshooting authentication issues in your editor
You can use {% data variables.product.prodname_copilot_chat %} in {% data variables.product.prodname_vscode %} and {% data variables.product.prodname_vs %}. You can use the tabs at the top of this article for troubleshooting information relevant to the editor you're using.
{% vscode %}
Troubleshooting authentication issues in {% data variables.product.prodname_vscode %}
If you are experiencing authentication issues after installing the {% data variables.product.prodname_copilot_chat %} extension in {% data variables.product.prodname_vscode %}, you can try the following steps to resolve the issue.
- In the bottom left corner of the {% data variables.product.prodname_vscode %} window, click the Accounts icon, hover over your {% data variables.product.prodname_dotcom %} username, and click the Sign out button.
- To reload {% data variables.product.prodname_vscode %}, press F1 to open the command palette, and select Developer: Reload Window.
- After {% data variables.product.prodname_vscode %} reloads, sign back in to your {% data variables.product.prodname_dotcom %} account.
{% endvscode %}
{% visualstudio %}
Troubleshooting authentication issues in {% data variables.product.prodname_vs %}
If you are experiencing authentication issues after installing the {% data variables.product.prodname_copilot_chat %} extension in {% data variables.product.prodname_vs %}, you can try the following steps to resolve the issue.
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Check that the {% data variables.product.prodname_dotcom %} ID you are signed into {% data variables.product.prodname_vs %} with is the same as the one you have been granted access to {% data variables.product.prodname_copilot_chat %} with.
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Check whether your {% data variables.product.prodname_dotcom %} ID/credentials need refreshing in {% data variables.product.prodname_vs %}. For more information, see "Work with {% data variables.product.prodname_dotcom %} accounts in {% data variables.product.prodname_vs %}" in the {% data variables.product.prodname_vs %} documentation.
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Try removing and re-adding your {% data variables.product.prodname_dotcom %} ID to {% data variables.product.prodname_vs %} and restarting {% data variables.product.prodname_vs %}.
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If the above steps don't work, click the Share feedback button and select Report a problem to report the issue to the {% data variables.product.prodname_vs %} team.
{% endvisualstudio %}
Error: "Oops, your response got filtered"
You may encounter this error unexpectedly while using {% data variables.product.prodname_copilot_chat %}. {% data variables.product.company_short %} is aware of this issue and working to fix it. You can report the error in this {% data variables.product.prodname_github_community %} discussion.