---
id: 67e695e0c3759e0240a976ef
title: Task 64
challengeType: 19
dashedName: task-64
lang: en-US
---

<!-- (Audio) Jessica: It's a serious issue, and we need to address it quickly. -->

<!-- SPEAKING -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

Which of the sentences below could Tom use to acknowledge how serious the situation is?

## --answers--

`That's your opinion.`

### --feedback--

This doesn't acknowledge Jessica's concern. It actually sounds dismissive.

---

`I understand.`

## --video-solution--

2

# --explanation--

`I understand` can be used to show that you recognize and accept what someone else is saying. It can express both emotional support and agreement with another person's point of view. It is often used to show empathy or agreement without needing to say much more. For example:

`I understand why you're upset.` – This shows you recognize the other person's feelings and point of view.

# --scene--

```json
{
  "setup": {
    "background": "company2-boardroom.png",
    "characters": [
      {
        "character": "Jessica",
        "position": {
          "x": 50,
          "y": 15,
          "z": 1.2
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_15-2.mp3",
      "startTime": 1,
      "startTimestamp": 26.8,
      "finishTimestamp": 29.18
    }
  },
  "commands": [
    {
      "character": "Jessica",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Jessica",
      "startTime": 1,
      "finishTime": 3.38,
      "dialogue": {
        "text": "It's a serious issue, and we need to address it quickly.",
        "align": "center"
      }
    },
    {
      "character": "Jessica",
      "opacity": 0,
      "startTime": 3.88
    }
  ]
}
```
