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✨ Source Zendesk Support: migration to low-code (#56354)

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This commit is contained in:
Maxime Carbonneau-Leclerc
2025-03-25 08:52:19 -04:00
committed by GitHub
parent 432f6d2c03
commit c35002acd2
48 changed files with 1867 additions and 2950 deletions
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2
airbyte-integrations/connectors/source-zendesk-support/acceptance-test-config.yml
View File

@@ -32,6 +32,8 @@ acceptance_tests:
bypass_reason: "not available in current subscription plan"
- name: "post_comment_votes"
bypass_reason: "not available in current subscription plan"
- name: "ticket_activities"
bypass_reason: "There is a retention period which requires too much maintenance"
- name: "tags"
bypass_reason: "API issue" # TODO: remove this after all changes being merged
incremental:

1
airbyte-integrations/connectors/source-zendesk-support/integration_tests/expected_records.jsonl
View File

@@ -32,7 +32,6 @@
{"stream": "satisfaction_ratings", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/satisfaction_ratings/7235633102607.json", "id": 7235633102607, "assignee_id": null, "group_id": null, "requester_id": 361089721035, "ticket_id": 146, "score": "offered", "created_at": "2023-06-19T18:01:40Z", "updated_at": "2023-06-19T18:01:40Z", "comment": null}, "emitted_at": 1720179592962}
{"stream": "satisfaction_ratings", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/satisfaction_ratings/8178725484175.json", "id": 8178725484175, "assignee_id": null, "group_id": null, "requester_id": 8178212241935, "ticket_id": 158, "score": "offered", "created_at": "2023-10-20T12:01:58Z", "updated_at": "2023-10-20T12:01:58Z", "comment": null}, "emitted_at": 1720179592971}
{"stream": "satisfaction_ratings", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/satisfaction_ratings/9862120719631.json", "id": 9862120719631, "assignee_id": null, "group_id": null, "requester_id": 9861847678735, "ticket_id": 161, "score": "offered", "created_at": "2024-05-28T21:01:33Z", "updated_at": "2024-05-28T21:01:33Z", "comment": null}, "emitted_at": 1720179592979}
{"stream":"ticket_activities","data":{"url":"https://d3v-airbyte.zendesk.com/api/v2/activities/11836244663055.json","id":11836244663055,"title":"Danylo commented on ticket #160: I hope so!.","verb":"tickets.comment","user_id":360786799676,"actor_id":9515132940047,"updated_at":"2025-01-29T18:21:22Z","created_at":"2025-01-29T18:21:22Z","object":{"comment":{"value":"I hope so!","public":true}},"target":{"ticket":{"id":160,"subject":"Stream filling request"}},"user":{"id":360786799676,"url":"https://d3v-airbyte.zendesk.com/api/v2/users/360786799676.json","name":"Team Airbyte","email":"integration-test@airbyte.io","created_at":"2020-11-17T23:55:24Z","updated_at":"2025-01-31T21:22:08Z","time_zone":"Pacific/Noumea","iana_time_zone":"Pacific/Noumea","phone":null,"shared_phone_number":null,"photo":{"url":"https://d3v-airbyte.zendesk.com/api/v2/attachments/7282857066895.json","id":7282857066895,"file_name":"Airbyte_logo_220x220.png","content_url":"https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png","mapped_content_url":"https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png","content_type":"image/png","size":5442,"width":80,"height":80,"inline":false,"deleted":false,"thumbnails":[{"url":"https://d3v-airbyte.zendesk.com/api/v2/attachments/7282824912911.json","id":7282824912911,"file_name":"Airbyte_logo_220x220_thumb.png","content_url":"https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png","mapped_content_url":"https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png","content_type":"image/png","size":1422,"width":32,"height":32,"inline":false,"deleted":false}]},"locale_id":1,"locale":"en-US","organization_id":360033549136,"role":"admin","verified":true,"external_id":null,"tags":[],"alias":"Team Airbyte","active":true,"shared":false,"shared_agent":false,"last_login_at":"2025-01-31T21:22:08Z","two_factor_auth_enabled":null,"signature":null,"details":null,"notes":null,"role_type":4,"custom_role_id":360006308896,"moderator":true,"ticket_restriction":null,"only_private_comments":false,"restricted_agent":false,"suspended":false,"default_group_id":360003074836,"report_csv":true,"user_fields":{"test_display_name_checkbox_field":false,"test_display_name_decimal_field":null,"test_display_name_text_field":null}},"actor":{"id":9515132940047,"url":"https://d3v-airbyte.zendesk.com/api/v2/users/9515132940047.json","name":"Danylo","email":"gl_danylo.jablonski@airbyte.io","created_at":"2024-04-12T13:38:07Z","updated_at":"2024-04-12T13:38:07Z","time_zone":"Pacific/Noumea","iana_time_zone":"Pacific/Noumea","phone":null,"shared_phone_number":null,"photo":null,"locale_id":1,"locale":"en-US","organization_id":null,"role":"end-user","verified":false,"external_id":null,"tags":[],"alias":"","active":true,"shared":false,"shared_agent":false,"last_login_at":null,"two_factor_auth_enabled":null,"signature":null,"details":"","notes":"","role_type":null,"custom_role_id":null,"moderator":false,"ticket_restriction":"requested","only_private_comments":false,"restricted_agent":true,"suspended":false,"default_group_id":null,"report_csv":false,"user_fields":{"test_display_name_checkbox_field":false,"test_display_name_decimal_field":null,"test_display_name_text_field":null}}},"emitted_at":1738602991286}
{"stream": "ticket_audits", "data": {"id": 10021116193295, "ticket_id": 160, "created_at": "2024-06-19T09:49:54Z", "author_id": 9515132940047, "metadata": {"system": {"message_id": "<00a201dac22e$068cdcf0$13a696d0$@airbyte.io>", "client": "Microsoft Outlook 16.0", "email_id": "01J0QYE6SGCX3Z936BFETHRR8P", "ip_address": "024.06.19.02", "raw_email_identifier": "10414779/4fe5f3c6-857a-4560-a065-aae562a36b53.eml", "json_email_identifier": "10414779/4fe5f3c6-857a-4560-a065-aae562a36b53.json", "eml_redacted": false, "location": "Mountain View, CA, United States", "latitude": 37.3859, "longitude": -122.0882}, "custom": {}, "flags": [15], "flags_options": {"15": {"trusted": true}}, "trusted": true, "suspension_type_id": null}, "events": [{"id": 10021099820047, "type": "Comment", "author_id": 9515132940047, "body": "\n\n\n\nI hope so!", "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div style=\"page: WordSection1;\"><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">&nbsp;</p><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">&nbsp;</p><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">I hope so!</p><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">&nbsp;</p></div></div>", "plain_body": "&nbsp; &nbsp; I hope so! &nbsp;", "public": true, "attachments": [], "audit_id": 10021116193295}, {"id": 10021116193423, "type": "Notification", "via": {"channel": "rule", "source": {"from": {"deleted": false, "title": "Notify assignee of comment update", "id": 360011363236, "revision_id": 1}, "rel": "trigger"}}, "subject": "[{{ticket.account}}] Re: {{ticket.title}}", "body": "This ticket (#{{ticket.id}}) has been updated.\n\n{{ticket.comments_formatted}}", "recipients": [360786799676]}], "via": {"channel": "email", "source": {"from": {"address": "gl_danylo.jablonski@airbyte.io", "name": "Danylo", "original_recipients": ["gl_danylo.jablonski@airbyte.io", "support+id160@d3v-airbyte.zendesk.com"]}, "to": {"name": "Airbyte", "address": "support+id160@d3v-airbyte.zendesk.com"}, "rel": null}}}, "emitted_at": 1720179595459}
{"stream": "ticket_audits", "data": {"id": 10020996855439, "ticket_id": 160, "created_at": "2024-06-19T09:28:21Z", "author_id": 360786799676, "metadata": {"system": {"client": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36", "ip_address": "45.89.90.157", "location": "Lviv, 46, Ukraine", "latitude": 49.839, "longitude": 24.0191}, "custom": {}}, "events": [{"id": 10020996855567, "type": "Change", "value": "high", "field_name": "priority", "previous_value": "normal"}], "via": {"channel": "web", "source": {"from": {}, "to": {}, "rel": null}}}, "emitted_at": 1720179595472}
{"stream": "ticket_audits", "data": {"id": 10020982311311, "ticket_id": 160, "created_at": "2024-06-19T09:27:57Z", "author_id": 360786799676, "metadata": {"system": {"client": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36", "ip_address": "45.89.90.157", "location": "Lviv, 46, Ukraine", "latitude": 49.839, "longitude": 24.0191}, "custom": {}}, "events": [{"id": 10020982311439, "type": "Change", "value": "normal", "field_name": "priority", "previous_value": "high"}], "via": {"channel": "web", "source": {"from": {}, "to": {}, "rel": null}}}, "emitted_at": 1720179595483}

2
airbyte-integrations/connectors/source-zendesk-support/metadata.yaml
View File

@@ -11,7 +11,7 @@ data:
connectorSubtype: api
connectorType: source
definitionId: 79c1aa37-dae3-42ae-b333-d1c105477715
dockerImageTag: 4.7.1
dockerImageTag: 4.8.0
dockerRepository: airbyte/source-zendesk-support
documentationUrl: https://docs.airbyte.com/integrations/sources/zendesk-support
githubIssueLabel: source-zendesk-support

445
airbyte-integrations/connectors/source-zendesk-support/poetry.lock generated
View File

@@ -2,22 +2,23 @@
[[package]]
name = "airbyte-cdk"
version = "6.12.1"
version = "6.41.1"
description = "A framework for writing Airbyte Connectors."
optional = false
python-versions = "<3.13,>=3.10"
groups = ["main"]
markers = "python_version <= \"3.11\""
files = [
{file = "airbyte_cdk-6.12.1-py3-none-any.whl", hash = "sha256:70e9b6e3ab76105c689dcd222a2d092af9a9d7574a31d21145f3c34514314fff"},
{file = "airbyte_cdk-6.12.1.tar.gz", hash = "sha256:3dca699c6e001fc4122a29d30a5568bfa9e625c0e6e81232006eeaeaef1e1a59"},
{file = "airbyte_cdk-6.41.1-py3-none-any.whl", hash = "sha256:1fefae879211822cab2877dc146a7911b88b6e925da690e8a5d5ae4e2fbcb579"},
{file = "airbyte_cdk-6.41.1.tar.gz", hash = "sha256:a444ccfa456e3e4753920e2b2f5454179cbd189e6ee3fef75520cedaacb819c8"},
]
[package.dependencies]
airbyte-protocol-models-dataclasses = ">=0.14,<0.15"
anyascii = ">=0.3.2,<0.4.0"
backoff = "*"
cachetools = "*"
cryptography = ">=42.0.5,<44.0.0"
cryptography = ">=44.0.0,<45.0.0"
dpath = ">=2.1.6,<3.0.0"
dunamai = ">=1.22.0,<2.0.0"
genson = "1.3.0"
@@ -29,26 +30,27 @@ langchain_core = "0.1.42"
nltk = "3.9.1"
numpy = "<2"
orjson = ">=3.10.7,<4.0.0"
packaging = "*"
pandas = "2.2.2"
pendulum = "<3.0.0"
psutil = "6.1.0"
pydantic = ">=2.7,<3.0"
pyjwt = ">=2.8.0,<3.0.0"
pyrate-limiter = ">=3.1.0,<3.2.0"
python-dateutil = "*"
python-dateutil = ">=2.9.0,<3.0.0"
python-ulid = ">=3.0.0,<4.0.0"
pytz = "2024.1"
pytz = "2024.2"
PyYAML = ">=6.0.1,<7.0.0"
rapidfuzz = ">=3.10.1,<4.0.0"
requests = "*"
requests_cache = "*"
serpyco-rs = ">=1.10.2,<2.0.0"
Unidecode = ">=1.3,<2.0"
typing-extensions = "*"
wcmatch = "10.0"
xmltodict = ">=0.13.0,<0.14.0"
whenever = ">=0.6.16,<0.7.0"
xmltodict = ">=0.13,<0.15"
[package.extras]
file-based = ["avro (>=1.11.2,<1.12.0)", "fastavro (>=1.8.0,<1.9.0)", "markdown", "pdf2image (==1.16.3)", "pdfminer.six (==20221105)", "pyarrow (>=15.0.0,<15.1.0)", "pytesseract (==0.3.10)", "python-calamine (==0.2.3)", "python-snappy (==0.7.3)", "unstructured.pytesseract (>=0.3.12)", "unstructured[docx,pptx] (==0.10.27)"]
file-based = ["avro (>=1.11.2,<1.13.0)", "fastavro (>=1.8.0,<1.9.0)", "markdown", "pdf2image (==1.16.3)", "pdfminer.six (==20221105)", "pyarrow (>=19.0.0,<20.0.0)", "pytesseract (==0.3.10)", "python-calamine (==0.2.3)", "python-snappy (==0.7.3)", "unstructured.pytesseract (>=0.3.12)", "unstructured[docx,pptx] (==0.10.27)"]
sql = ["sqlalchemy (>=2.0,!=2.0.36,<3.0)"]
vector-db-based = ["cohere (==4.21)", "langchain (==0.1.16)", "openai[embeddings] (==0.27.9)", "tiktoken (==0.8.0)"]
@@ -78,6 +80,19 @@ files = [
{file = "annotated_types-0.7.0.tar.gz", hash = "sha256:aff07c09a53a08bc8cfccb9c85b05f1aa9a2a6f23728d790723543408344ce89"},
]
[[package]]
name = "anyascii"
version = "0.3.2"
description = "Unicode to ASCII transliteration"
optional = false
python-versions = ">=3.3"
groups = ["main"]
markers = "python_version <= \"3.11\""
files = [
{file = "anyascii-0.3.2-py3-none-any.whl", hash = "sha256:3b3beef6fc43d9036d3b0529050b0c48bfad8bc960e9e562d7223cfb94fe45d4"},
{file = "anyascii-0.3.2.tar.gz", hash = "sha256:9d5d32ef844fe225b8bc7cba7f950534fae4da27a9bf3a6bea2cb0ea46ce4730"},
]
[[package]]
name = "anyio"
version = "4.8.0"
@@ -164,15 +179,15 @@ files = [
[[package]]
name = "cachetools"
version = "5.5.1"
version = "5.5.2"
description = "Extensible memoizing collections and decorators"
optional = false
python-versions = ">=3.7"
groups = ["main"]
markers = "python_version <= \"3.11\""
files = [
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{file = "cachetools-5.5.1.tar.gz", hash = "sha256:70f238fbba50383ef62e55c6aff6d9673175fe59f7c6782c7a0b9e38f4a9df95"},
{file = "cachetools-5.5.2-py3-none-any.whl", hash = "sha256:d26a22bcc62eb95c3beabd9f1ee5e820d3d2704fe2967cbe350e20c8ffcd3f0a"},
{file = "cachetools-5.5.2.tar.gz", hash = "sha256:1a661caa9175d26759571b2e19580f9d6393969e5dfca11fdb1f947a23e640d4"},
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[[package]]
@@ -431,53 +446,61 @@ markers = {main = "python_version <= \"3.11\" and platform_system == \"Windows\"
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name = "cryptography"
version = "43.0.3"
version = "44.0.2"
description = "cryptography is a package which provides cryptographic recipes and primitives to Python developers."
optional = false
python-versions = ">=3.7"
python-versions = "!=3.9.0,!=3.9.1,>=3.7"
groups = ["main"]
markers = "python_version <= \"3.11\""
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[package.dependencies]
tzdata = {version = ">=2020.1", markers = "sys_platform == \"win32\""}
[[package]]
name = "xmltodict"
version = "0.14.2"
description = "Makes working with XML feel like you are working with JSON"
optional = false
python-versions = ">=3.6"
groups = ["main"]
markers = "python_version <= \"3.11\""
files = [
{file = "xmltodict-0.14.2-py2.py3-none-any.whl", hash = "sha256:20cc7d723ed729276e808f26fb6b3599f786cbc37e06c65e192ba77c40f20aac"},
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[metadata]
lock-version = "2.1"
python-versions = "^3.10,<3.12"
content-hash = "c56c7ddabd7f85cb2e3e416d14f095706ca468ab22d75b77390d69164da516bd"
content-hash = "1ae467862b0ad7402b948894dfc342e0aca8c42acda8fe58bfd8e7a35061f050"

4
airbyte-integrations/connectors/source-zendesk-support/pyproject.toml
View File

@@ -3,7 +3,7 @@ requires = [ "poetry-core>=1.0.0",]
build-backend = "poetry.core.masonry.api"
[tool.poetry]
version = "4.7.1"
version = "4.8.0"
name = "source-zendesk-support"
description = "Source implementation for Zendesk Support."
authors = [ "Airbyte <contact@airbyte.io>",]
@@ -18,7 +18,7 @@ include = "source_zendesk_support"
[tool.poetry.dependencies]
python = "^3.10,<3.12"
airbyte-cdk = "^6"
pytz = "==2024.1"
pendulum = "<3.0.0"
[tool.poetry.scripts]
source-zendesk-support = "source_zendesk_support.run:run"

424
airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/manifest.yaml
View File

@@ -8,10 +8,6 @@ check:
- Tags
definitions:
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/{{ parameters.get('schema_name') or parameters['name'] }}.json"
bearer_authenticator:
type: BearerAuthenticator
api_token: "{{ config['credentials']['access_token'] }}"
@@ -66,7 +62,7 @@ definitions:
base_stream:
type: DeclarativeStream
schema_loader:
$ref: "#/definitions/schema_loader"
type: JsonFileSchemaLoader
retriever:
$ref: "#/definitions/retriever"
@@ -233,6 +229,145 @@ definitions:
primary_key: "id"
# Incremental cursor-based streams
articles_stream:
$ref: "#/definitions/base_incremental_stream"
name: "articles"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/articles.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "help_center/incremental/articles"
paginator:
type: DefaultPaginator
pagination_strategy:
type: CursorPagination
cursor_value: '{{ response.get("next_page", {}) }}'
stop_condition: "{{ last_page_size == 0 }}"
page_token_option:
type: RequestPath
record_selector:
extractor:
type: DpathExtractor
field_path: ["articles"]
article_comments_stream:
$ref: "#/definitions/base_incremental_stream"
name: "article_comments"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/article_comments.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "help_center/articles/{{ stream_partition.article_id }}/comments"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: "id"
partition_field: "article_id"
stream:
$ref: "#/definitions/articles_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["comments"]
transformations:
- type: AddFields
fields:
- path:
- _airbyte_parent_id # used for article_comment_votes stream
value: "{{ { 'article_id': record['source_id'], 'comment_id': record['id'] } }}"
article_votes_stream:
$ref: "#/definitions/base_incremental_stream"
name: "article_votes"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/votes.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "help_center/articles/{{ stream_partition.article_id }}/votes"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: "id"
partition_field: "article_id"
stream:
$ref: "#/definitions/articles_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["votes"]
article_comment_votes_stream:
$ref: "#/definitions/base_incremental_stream"
name: "article_comment_votes"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/votes.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "help_center/articles/{{ stream_partition.id.article_id }}/comments/{{ stream_partition.id.comment_id }}/votes"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: "_airbyte_parent_id"
partition_field: "id"
stream:
$ref: "#/definitions/article_comments_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["votes"]
audit_logs_stream:
$ref: "#/definitions/base_incremental_stream"
retriever:
@@ -353,6 +488,140 @@ definitions:
cursor_filter: "start_time"
primary_key: "id"
posts_stream:
$ref: "#/definitions/base_incremental_stream"
name: "posts"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/posts.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "community/posts"
paginator:
$ref: "#/definitions/links_next_paginator"
record_selector:
extractor:
type: DpathExtractor
field_path: ["posts"]
schema_normalization: None
post_comments_stream:
$ref: "#/definitions/base_incremental_stream"
name: "post_comments"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/post_comments.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "community/posts/{{ stream_partition.post_id }}/comments"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: id
partition_field: post_id
stream:
$ref: "#/definitions/posts_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["comments"]
transformations:
- type: AddFields
fields:
- path:
- _airbyte_parent_id # used for post_comment_votes stream
value: "{{ { 'post_id': record['post_id'], 'comment_id': record['id'] } }}"
post_votes_stream:
$ref: "#/definitions/base_incremental_stream"
name: "post_votes"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/votes.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "community/posts/{{ stream_partition.post_id }}/votes"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: id
partition_field: post_id
stream:
$ref: "#/definitions/posts_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["votes"]
post_comment_votes_stream:
$ref: "#/definitions/base_incremental_stream"
name: "post_comment_votes"
primary_key: "id"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/votes.json"
incremental_sync:
$ref: "#/definitions/cursor_incremental_sync"
start_time_option:
$ref: "#/definitions/cursor_incremental_sync/start_time_option"
field_name: "start_time"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "community/posts/{{ stream_partition.id.post_id }}/comments/{{ stream_partition.id.comment_id }}/votes"
paginator:
$ref: "#/definitions/links_next_paginator"
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: "_airbyte_parent_id"
partition_field: id
stream:
$ref: "#/definitions/post_comments_stream"
incremental_dependency: true
record_selector:
extractor:
type: DpathExtractor
field_path: ["votes"]
satisfaction_ratings_stream:
$ref: "#/definitions/base_incremental_stream"
retriever:
@@ -567,6 +836,121 @@ definitions:
cursor_field: "updated_at"
primary_key: "id"
tickets_stream:
$ref: "#/definitions/base_incremental_stream"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
paginator:
$ref: "#/definitions/after_url_paginator"
$parameters:
name: "tickets"
path: "incremental/tickets/cursor.json"
cursor_field: "generated_timestamp"
cursor_filter: "start_time"
primary_key: "id"
ticket_metrics_stream:
type: StateDelegatingStream
name: "ticket_metrics"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/ticket_metrics.json"
full_refresh_stream:
$ref: "#/definitions/base_incremental_stream"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/ticket_metrics.json"
name: "ticket_metrics"
primary_key: "id"
incremental_sync:
type: DatetimeBasedCursor
cursor_datetime_formats:
- "%s"
datetime_format: "%s"
cursor_field: "_ab_updated_at"
start_datetime:
datetime: "0" # not used as the API does not take filters in and we don't define a step so there is only one request
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "ticket_metrics"
paginator:
$ref: "#/definitions/links_next_paginator"
record_selector:
type: RecordSelector
extractor:
type: DpathExtractor
field_path: ["ticket_metrics"]
transformations:
- type: AddFields
fields:
- path:
- "_ab_updated_at"
value: "{{ format_datetime(record['updated_at'], '%s') }}"
incremental_stream:
$ref: "#/definitions/base_incremental_stream"
schema_loader:
type: JsonFileSchemaLoader
file_path: "./source_zendesk_support/schemas/ticket_metrics.json"
name: "ticket_metrics"
primary_key: "id"
incremental_sync:
type: DatetimeBasedCursor
cursor_datetime_formats:
- "%s"
datetime_format: "%s"
cursor_field: "_ab_updated_at"
start_datetime:
datetime: "0" # not used as we should start from the state value
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
requester:
$ref: "#/definitions/retriever/requester"
path: "tickets/{{ stream_partition.ticket_id }}/metrics"
error_handler:
type: DefaultErrorHandler
backoff_strategies:
- type: WaitTimeFromHeader
header: Retry-After
response_filters:
- http_codes: [403]
action: IGNORE
failure_type: config_error
error_message: "Please ensure the authenticated user has access to stream: {self.name}. If the issue persists, contact Zendesk support."
- http_codes: [404]
action: IGNORE
failure_type: config_error
error_message: "Not found. Ticket was deleted. If the issue persists, contact Zendesk support."
paginator:
type: NoPagination
record_selector:
type: RecordSelector
extractor:
type: DpathExtractor
field_path: ["ticket_metric"]
partition_router:
type: SubstreamPartitionRouter
parent_stream_configs:
- type: ParentStreamConfig
parent_key: "id"
partition_field: "ticket_id"
extra_fields:
- ["generated_timestamp"]
stream:
$ref: "#/definitions/tickets_stream"
incremental_dependency: true
transformations:
- type: AddFields
fields:
- path:
- "_ab_updated_at"
value: "{{ record['generated_timestamp'] if 'generated_timestamp' in record else stream_slice.extra_fields['generated_timestamp'] }}"
value_type: "integer"
topics_stream:
$ref: "#/definitions/semi_incremental_stream"
retriever:
@@ -601,6 +985,25 @@ definitions:
cursor_filter: "start_time"
primary_key: "id"
users_identities_stream:
$ref: "#/definitions/base_incremental_stream"
retriever:
$ref: "#/definitions/retriever"
ignore_stream_slicer_parameters_on_paginated_requests: true
paginator:
$ref: "#/definitions/after_url_paginator"
requester:
$ref: "#/definitions/retriever/requester"
request_parameters:
include: "identities"
$parameters:
name: "user_identities"
data_path: "identities"
path: "incremental/users/cursor.json"
cursor_field: "updated_at"
cursor_filter: "start_time"
primary_key: "id"
streams:
# Full refresh streams
- $ref: "#/definitions/account_attributes_stream"
@@ -618,6 +1021,10 @@ streams:
- $ref: "#/definitions/categories_stream"
- $ref: "#/definitions/sections_stream"
# Incremental streams
- $ref: "#/definitions/articles_stream"
- $ref: "#/definitions/article_comments_stream"
- $ref: "#/definitions/article_votes_stream"
- $ref: "#/definitions/article_comment_votes_stream"
- $ref: "#/definitions/audit_logs_stream"
- $ref: "#/definitions/groups_stream"
- $ref: "#/definitions/group_memberships_stream"
@@ -625,14 +1032,21 @@ streams:
- $ref: "#/definitions/organization_fields_stream"
- $ref: "#/definitions/organization_memberships_stream"
- $ref: "#/definitions/organizations_stream"
- $ref: "#/definitions/posts_stream"
- $ref: "#/definitions/post_comment_votes_stream"
- $ref: "#/definitions/post_comments_stream"
- $ref: "#/definitions/post_votes_stream"
- $ref: "#/definitions/satisfaction_ratings_stream"
- $ref: "#/definitions/ticket_activities_stream"
- $ref: "#/definitions/ticket_audits_stream"
- $ref: "#/definitions/ticket_comments_stream"
- $ref: "#/definitions/ticket_metric_events_stream"
- $ref: "#/definitions/ticket_skips_stream"
- $ref: "#/definitions/tickets_stream"
- $ref: "#/definitions/ticket_metrics_stream"
- $ref: "#/definitions/triggers_stream"
- $ref: "#/definitions/users_stream"
- $ref: "#/definitions/users_identities_stream"
# Zendesk Support offers four tiers of rate limits:
# - Team: 200 req/min (3.3 req/sec)

99
airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/source.py
View File

@@ -4,32 +4,15 @@
import base64
import logging
from datetime import datetime
from typing import Any, List, Mapping, Optional, Tuple
import pendulum
from airbyte_cdk import AirbyteTracedException, FailureType
from airbyte_cdk.models import ConfiguredAirbyteCatalog, SyncMode
from airbyte_cdk.sources.declarative.yaml_declarative_source import YamlDeclarativeSource
from airbyte_cdk.sources.source import TState
from airbyte_cdk.sources.streams import Stream
from airbyte_cdk.sources.streams.http import HttpClient
from airbyte_cdk.sources.streams.http.requests_native_auth import TokenAuthenticator
from source_zendesk_support.streams import DATETIME_FORMAT, ZendeskConfigException
from .streams import (
ArticleComments,
ArticleCommentVotes,
Articles,
ArticleVotes,
PostComments,
PostCommentVotes,
Posts,
PostVotes,
TicketMetrics,
Tickets,
UserIdentities,
UserSettingsStream,
)
logger = logging.getLogger("airbyte")
@@ -49,21 +32,6 @@ class SourceZendeskSupport(YamlDeclarativeSource):
def __init__(self, catalog: Optional[ConfiguredAirbyteCatalog], config: Optional[Mapping[str, Any]], state: TState, **kwargs):
super().__init__(catalog=catalog, config=config, state=state, **{"path_to_yaml": "manifest.yaml"})
@classmethod
def get_default_start_date(cls) -> str:
"""
Gets the default start date for data retrieval.
The default date is set to the current date and time in UTC minus 2 years.
Returns:
str: The default start date in 'YYYY-MM-DDTHH:mm:ss[Z]' format.
Note:
Start Date is a required request parameter for Zendesk Support API streams.
"""
return pendulum.now(tz="UTC").subtract(years=2).format("YYYY-MM-DDTHH:mm:ss[Z]")
@classmethod
def get_authenticator(cls, config: Mapping[str, Any]) -> [TokenAuthenticator, BasicApiTokenAuthenticator]:
# new authentication flow
@@ -74,7 +42,10 @@ class SourceZendeskSupport(YamlDeclarativeSource):
elif auth.get("credentials") == "api_token":
return BasicApiTokenAuthenticator(config["credentials"]["email"], config["credentials"]["api_token"])
else:
raise ZendeskConfigException(message=f"Not implemented authorization method: {config['credentials']}")
raise AirbyteTracedException(
failure_type=FailureType.config_error,
message=f"Not implemented authorization method: {config['credentials']}",
)
def check_connection(self, logger, config) -> Tuple[bool, any]:
"""Connection check to validate that the user-provided config can be used to connect to the underlying API
@@ -84,13 +55,21 @@ class SourceZendeskSupport(YamlDeclarativeSource):
:return Tuple[bool, any]: (True, None) if the input config can be used to connect to the API successfully,
(False, error) otherwise.
"""
auth = self.get_authenticator(config)
http_client = HttpClient(
name="user_settings",
logger=self.logger,
authenticator=self.get_authenticator(config),
)
try:
start_date = datetime.strptime(config["start_date"], DATETIME_FORMAT) if config["start_date"] else None
settings = UserSettingsStream(config["subdomain"], authenticator=auth, start_date=start_date).get_settings()
_, response = http_client.send_request(
http_method="GET",
url=f"https://{config['subdomain']}.zendesk.com/api/v2/account/settings.json",
request_kwargs={},
)
except Exception as e:
return False, e
active_features = [k for k, v in settings.get("active_features", {}).items() if v]
active_features = [k for k, v in response.json().get("settings", {}).get("active_features", {}).items() if v]
if "organization_access_enabled" not in active_features:
return (
False,
@@ -99,41 +78,6 @@ class SourceZendeskSupport(YamlDeclarativeSource):
)
return True, None
@classmethod
def convert_config2stream_args(cls, config: Mapping[str, Any]) -> Mapping[str, Any]:
"""Convert input configs to parameters of the future streams
This function is used by unit tests too
"""
return {
"subdomain": config["subdomain"],
"start_date": config.get("start_date", cls.get_default_start_date()),
"authenticator": cls.get_authenticator(config),
"ignore_pagination": config.get("ignore_pagination", False),
}
def get_nested_streams(self, config: Mapping[str, Any]) -> List[Stream]:
"""Returns relevant a list of available streams
:param config: A Mapping of the user input configuration as defined in the connector spec.
"""
args = self.convert_config2stream_args(config)
tickets = Tickets(**args)
streams = [
Articles(**args),
ArticleComments(**args),
ArticleCommentVotes(**args),
ArticleVotes(**args),
Posts(**args),
PostComments(**args),
PostCommentVotes(**args),
PostVotes(**args),
tickets,
TicketMetrics(**args),
UserIdentities(**args),
]
return streams
def check_enterprise_streams(self, declarative_streams: List[Stream]) -> List[Stream]:
"""Returns relevant a list of available streams
:param config: A Mapping of the user input configuration as defined in the connector spec.
@@ -159,9 +103,4 @@ class SourceZendeskSupport(YamlDeclarativeSource):
def streams(self, config: Mapping[str, Any]) -> List[Stream]:
declarative_streams = super().streams(config)
nested_streams = self.get_nested_streams(config)
declarative_streams.extend(nested_streams)
declarative_streams = self.check_enterprise_streams(declarative_streams)
return declarative_streams
return self.check_enterprise_streams(declarative_streams)

4
airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/spec.json
View File

@@ -89,8 +89,8 @@
"ignore_pagination": {
"type": "boolean",
"default": false,
"description": "Makes each stream read a single page of data.",
"title": "Should the connector read the second and further pages of data.",
"description": "[Deprecated] Makes each stream read a single page of data.",
"title": "[Deprecated] Should the connector read the second and further pages of data.",
"airbyte_hidden": true
},
"num_workers": {

1192
airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/streams.py
View File

File diff suppressed because it is too large Load Diff

13
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/config.py
View File

@@ -1,16 +1,17 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
import base64
from typing import Any, Dict
from typing import Any, Dict, Optional
from pendulum.datetime import DateTime
class ConfigBuilder:
def __init__(self) -> None:
self._subdomain: str = None
self._start_date: str = None
self._subdomain: Optional[str] = None
self._start_date: Optional[str] = None
self._credentials: Dict[str, str] = {}
self._ignore_pagination: Optional[bool] = None
def with_subdomain(self, subdomain: str) -> "ConfigBuilder":
self._subdomain = subdomain
@@ -31,6 +32,10 @@ class ConfigBuilder:
self._start_date = start_date.format("YYYY-MM-DDTHH:mm:ss[Z]")
return self
def with_ignore_pagination(self) -> "ConfigBuilder":
self._ignore_pagination = True
return self
def build(self) -> Dict[str, Any]:
config = {}
if self._subdomain:
@@ -39,4 +44,6 @@ class ConfigBuilder:
config["start_date"] = self._start_date
if self._credentials:
config["credentials"] = self._credentials
if self._ignore_pagination:
config["ignore_pagination"] = self._ignore_pagination
return config

17
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/helpers.py
View File

@@ -1,4 +1,5 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
import pendulum
from pendulum.datetime import DateTime
@@ -47,12 +48,14 @@ def given_ticket_forms(
return ticket_forms_record_builder
def given_posts(http_mocker: HttpMocker, start_date: DateTime, api_token_authenticator: ApiTokenAuthenticator) -> PostsRecordBuilder:
def given_posts(
http_mocker: HttpMocker, start_date: DateTime, api_token_authenticator: ApiTokenAuthenticator, updated_at: Optional[DateTime] = None
) -> PostsRecordBuilder:
"""
Posts requests setup
"""
posts_record_builder = PostsRecordBuilder.posts_record().with_field(
FieldPath("updated_at"), datetime_to_string(start_date.add(seconds=1))
FieldPath("updated_at"), datetime_to_string(updated_at if updated_at else start_date.add(seconds=1))
)
http_mocker.get(
PostsRequestBuilder.posts_endpoint(api_token_authenticator)
@@ -65,13 +68,17 @@ def given_posts(http_mocker: HttpMocker, start_date: DateTime, api_token_authent
def given_post_comments(
http_mocker: HttpMocker, start_date: DateTime, post_id: int, api_token_authenticator: ApiTokenAuthenticator
http_mocker: HttpMocker,
start_date: DateTime,
post_id: int,
api_token_authenticator: ApiTokenAuthenticator,
updated_at: Optional[DateTime] = None,
) -> PostsCommentsRecordBuilder:
"""
Post Comments requests setup
"""
post_comments_record_builder = PostsCommentsRecordBuilder.posts_commetns_record().with_field(
FieldPath("updated_at"), datetime_to_string(start_date.add(seconds=1))
post_comments_record_builder = PostsCommentsRecordBuilder.posts_comments_record().with_field(
FieldPath("updated_at"), datetime_to_string(updated_at if updated_at else start_date.add(seconds=1))
)
http_mocker.get(
PostsCommentsRequestBuilder.posts_comments_endpoint(api_token_authenticator, post_id)

111
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_articles.py Normal file
View File

@@ -0,0 +1,111 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from datetime import datetime, timezone
from unittest import TestCase
import freezegun
import pendulum
from airbyte_cdk.models import AirbyteStateBlob, SyncMode
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.state_builder import StateBuilder
from .config import ConfigBuilder
from .utils import datetime_to_string, read_stream
from .zs_requests.articles_request_builder import ArticlesRequestBuilder
from .zs_requests.request_authenticators import ApiTokenAuthenticator
from .zs_responses.articles_response_builder import ArticlesResponseBuilder
from .zs_responses.records.articles_records_builder import ArticlesRecordBuilder
_NOW = datetime.now(timezone.utc)
_START_DATE = pendulum.now(tz="UTC").subtract(years=2)
@freezegun.freeze_time(_NOW.isoformat())
class TestArticlesStream(TestCase):
def _config(self) -> ConfigBuilder:
return (
ConfigBuilder()
.with_basic_auth_credentials("user@example.com", "password")
.with_subdomain("d3v-airbyte")
.with_start_date(pendulum.now(tz="UTC").subtract(years=2))
)
def _get_authenticator(self, config):
return ApiTokenAuthenticator(email=config["credentials"]["email"], password=config["credentials"]["api_token"])
@HttpMocker()
def test_given_one_page_when_read_then_return_records(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
http_mocker.get(
ArticlesRequestBuilder.articles_endpoint(api_token_authenticator).with_start_time(_START_DATE).build(),
ArticlesResponseBuilder.response()
.with_record(ArticlesRecordBuilder.record())
.with_record(ArticlesRecordBuilder.record())
.build(),
)
output = read_stream("articles", SyncMode.full_refresh, config)
assert len(output.records) == 2
@HttpMocker()
def test_given_next_page_when_read_then_paginate(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
next_page_http_request = (
ArticlesRequestBuilder.articles_endpoint(api_token_authenticator).with_start_time(_START_DATE.add(days=10)).build()
)
http_mocker.get(
ArticlesRequestBuilder.articles_endpoint(api_token_authenticator).with_start_time(_START_DATE).build(),
ArticlesResponseBuilder.response(next_page_http_request)
.with_record(ArticlesRecordBuilder.record())
.with_record(ArticlesRecordBuilder.record())
.with_pagination()
.build(),
)
http_mocker.get(
next_page_http_request,
ArticlesResponseBuilder.response().with_record(ArticlesRecordBuilder.record()).build(),
)
output = read_stream("articles", SyncMode.full_refresh, config)
assert len(output.records) == 3
@HttpMocker()
def test_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
most_recent_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
ArticlesRequestBuilder.articles_endpoint(api_token_authenticator).with_start_time(_START_DATE).build(),
ArticlesResponseBuilder.response()
.with_record(ArticlesRecordBuilder.record().with_cursor(datetime_to_string(most_recent_cursor_value)))
.build(),
)
output = read_stream("articles", SyncMode.full_refresh, config)
assert output.most_recent_state.stream_state.__dict__ == {"updated_at": str(most_recent_cursor_value.int_timestamp)}
@HttpMocker()
def test_given_input_state_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
state_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
ArticlesRequestBuilder.articles_endpoint(api_token_authenticator).with_start_time(state_cursor_value).build(),
ArticlesResponseBuilder.response().with_record(ArticlesRecordBuilder.record()).build(),
)
output = read_stream(
"articles",
SyncMode.full_refresh,
config,
StateBuilder().with_stream_state("articles", {"updated_at": datetime_to_string(state_cursor_value)}).build(),
)
assert len(output.records) == 1

120
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_post_comment_votes.py
View File

@@ -7,7 +7,7 @@ from unittest.mock import patch
import freezegun
import pendulum
from airbyte_cdk.models import AirbyteStateBlob, SyncMode
from airbyte_cdk.models import AirbyteStateBlob, AirbyteStreamStatus, SyncMode
from airbyte_cdk.models import Level as LogLevel
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.mock_http.response_builder import FieldPath
@@ -26,7 +26,7 @@ _NOW = datetime.now(timezone.utc)
@freezegun.freeze_time(_NOW.isoformat())
class TestPostsCommentsVotesStreamFullRefresh(TestCase):
class TestPostsCommentVotesStreamFullRefresh(TestCase):
@property
def _config(self):
return (
@@ -95,13 +95,11 @@ class TestPostsCommentsVotesStreamFullRefresh(TestCase):
output = read_stream("post_comment_votes", SyncMode.full_refresh, self._config)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_comment_votes")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Forbidden. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '403' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -131,13 +129,11 @@ class TestPostsCommentsVotesStreamFullRefresh(TestCase):
output = read_stream("post_comment_votes", SyncMode.full_refresh, self._config)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_comment_votes")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Not found. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '404' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -175,7 +171,7 @@ class TestPostsCommentsVotesStreamFullRefresh(TestCase):
@freezegun.freeze_time(_NOW.isoformat())
class TestPostsCommentsStreamIncremental(TestCase):
class TestPostsCommentVotesStreamIncremental(TestCase):
@property
def _config(self):
return (
@@ -197,13 +193,21 @@ class TestPostsCommentsStreamIncremental(TestCase):
api_token_authenticator = self._get_authenticator(self._config)
_ = given_ticket_forms(http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator)
posts_record_builder = given_posts(http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator)
post_updated_at = string_to_datetime(self._config["start_date"]).add(minutes=5)
posts_record_builder = given_posts(
http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator, post_updated_at
)
post = posts_record_builder.build()
posts_comments_record_builder = given_post_comments(
http_mocker, string_to_datetime(self._config["start_date"]), post["id"], api_token_authenticator
post_comments_updated_at = string_to_datetime(self._config["start_date"]).add(minutes=10)
post_comments_record_builder = given_post_comments(
http_mocker,
string_to_datetime(self._config["start_date"]),
post["id"],
api_token_authenticator,
post_comments_updated_at,
)
post_comment = posts_comments_record_builder.build()
post_comment = post_comments_record_builder.build()
post_comment_votes_record_builder = PostCommentVotesRecordBuilder.post_commetn_votes_record()
post_comment_votes = post_comment_votes_record_builder.build()
@@ -222,7 +226,37 @@ class TestPostsCommentsStreamIncremental(TestCase):
assert len(output.records) == 1
assert output.most_recent_state.stream_descriptor.name == "post_comment_votes"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": post_comment_votes["updated_at"]})
post_comment_votes_state_value = str(string_to_datetime(post_comment_votes["updated_at"]).int_timestamp)
assert output.most_recent_state.stream_state == AirbyteStateBlob(
{
"use_global_cursor": False,
"states": [
{
"partition": {
"id": {"comment_id": post_comment["id"], "post_id": post["id"]},
"parent_slice": {"parent_slice": {}, "post_id": post["id"]},
},
"cursor": {"updated_at": post_comment_votes_state_value},
}
],
"state": {"updated_at": post_comment_votes_state_value},
"lookback_window": 0,
"parent_state": {
"post_comments": {
"use_global_cursor": False,
"state": {"updated_at": datetime_to_string(post_comments_updated_at)},
"lookback_window": 0,
"states": [
{
"partition": {"parent_slice": {}, "post_id": post["id"]},
"cursor": {"updated_at": datetime_to_string(post_comments_updated_at)},
}
],
"parent_state": {"posts": {"updated_at": datetime_to_string(post_updated_at)}},
}
},
}
)
@HttpMocker()
def test_given_state_and_pagination_when_read_then_return_records(self, http_mocker):
@@ -237,10 +271,18 @@ class TestPostsCommentsStreamIncremental(TestCase):
state = {"updated_at": datetime_to_string(state_start_date)}
posts_record_builder = given_posts(http_mocker, state_start_date, api_token_authenticator)
post_updated_at = state_start_date.add(minutes=5)
posts_record_builder = given_posts(http_mocker, state_start_date, api_token_authenticator, post_updated_at)
post = posts_record_builder.build()
post_comments_record_builder = given_post_comments(http_mocker, state_start_date, post["id"], api_token_authenticator)
post_comments_updated_at = state_start_date.add(minutes=10)
post_comments_record_builder = given_post_comments(
http_mocker,
state_start_date,
post["id"],
api_token_authenticator,
post_comments_updated_at,
)
post_comment = post_comments_record_builder.build()
post_comment_votes_first_record_builder = PostCommentVotesRecordBuilder.post_commetn_votes_record().with_field(
@@ -253,7 +295,11 @@ class TestPostsCommentsStreamIncremental(TestCase):
.with_start_time(datetime_to_string(state_start_date))
.with_page_size(100)
.build(),
PostCommentVotesResponseBuilder.post_comment_votes_response()
PostCommentVotesResponseBuilder.post_comment_votes_response(
PostCommentVotesRequestBuilder.post_comment_votes_endpoint(api_token_authenticator, post["id"], post_comment["id"])
.with_page_size(100)
.build()
)
.with_pagination()
.with_record(post_comment_votes_first_record_builder)
.build(),
@@ -280,4 +326,34 @@ class TestPostsCommentsStreamIncremental(TestCase):
assert len(output.records) == 2
assert output.most_recent_state.stream_descriptor.name == "post_comment_votes"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": datetime_to_string(last_page_record_updated_at)})
post_comment_votes_state_value = str(string_to_datetime(post_comment_votes_last_record_builder.build()["updated_at"]).int_timestamp)
assert output.most_recent_state.stream_state == AirbyteStateBlob(
{
"use_global_cursor": False,
"states": [
{
"partition": {
"id": {"comment_id": post_comment["id"], "post_id": post["id"]},
"parent_slice": {"parent_slice": {}, "post_id": post["id"]},
},
"cursor": {"updated_at": post_comment_votes_state_value},
}
],
"state": {"updated_at": post_comment_votes_state_value},
"lookback_window": 0,
"parent_state": {
"post_comments": {
"use_global_cursor": False,
"state": {"updated_at": datetime_to_string(post_comments_updated_at)},
"lookback_window": 0,
"states": [
{
"partition": {"parent_slice": {}, "post_id": post["id"]},
"cursor": {"updated_at": datetime_to_string(post_comments_updated_at)},
}
],
"parent_state": {"posts": {"updated_at": datetime_to_string(post_updated_at)}},
}
},
}
)

91
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_post_comments.py
View File

@@ -7,7 +7,7 @@ from unittest.mock import patch
import freezegun
import pendulum
from airbyte_cdk.models import AirbyteStateBlob, SyncMode
from airbyte_cdk.models import AirbyteStateBlob, AirbyteStreamStatus, SyncMode
from airbyte_cdk.models import Level as LogLevel
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.mock_http.response_builder import FieldPath
@@ -23,6 +23,7 @@ from .zs_responses.records import PostsCommentsRecordBuilder
_NOW = datetime.now(timezone.utc)
_START_DATE = pendulum.now(tz="UTC").subtract(years=2)
@freezegun.freeze_time(_NOW.isoformat())
@@ -33,7 +34,7 @@ class TestPostsCommentsStreamFullRefresh(TestCase):
ConfigBuilder()
.with_basic_auth_credentials("user@example.com", "password")
.with_subdomain("d3v-airbyte")
.with_start_date(pendulum.now(tz="UTC").subtract(years=2))
.with_start_date(_START_DATE)
.build()
)
@@ -56,7 +57,7 @@ class TestPostsCommentsStreamFullRefresh(TestCase):
.with_start_time(self._config["start_date"])
.with_page_size(100)
.build(),
PostsCommentsResponseBuilder.posts_comments_response().with_record(PostsCommentsRecordBuilder.posts_commetns_record()).build(),
PostsCommentsResponseBuilder.posts_comments_response().with_record(PostsCommentsRecordBuilder.posts_comments_record()).build(),
)
output = read_stream("post_comments", SyncMode.full_refresh, self._config)
@@ -83,13 +84,11 @@ class TestPostsCommentsStreamFullRefresh(TestCase):
output = read_stream("post_comments", SyncMode.full_refresh, self._config)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_comments")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Forbidden. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '403' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -112,15 +111,13 @@ class TestPostsCommentsStreamFullRefresh(TestCase):
ErrorResponseBuilder.response_with_status(404).build(),
)
output = read_stream("post_comments", SyncMode.full_refresh, self._config)
output = read_stream("post_comments", SyncMode.full_refresh, self._config, expecting_exception=True)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_comments")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Not found. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '404' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -160,7 +157,7 @@ class TestPostsCommentsStreamIncremental(TestCase):
ConfigBuilder()
.with_basic_auth_credentials("user@example.com", "password")
.with_subdomain("d3v-airbyte")
.with_start_date(pendulum.now(tz="UTC").subtract(years=2))
.with_start_date(_START_DATE)
.build()
)
@@ -177,7 +174,7 @@ class TestPostsCommentsStreamIncremental(TestCase):
posts_record_builder = given_posts(http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator)
post = posts_record_builder.build()
post_comments_record_builder = PostsCommentsRecordBuilder.posts_commetns_record()
post_comments_record_builder = PostsCommentsRecordBuilder.posts_comments_record()
http_mocker.get(
PostsCommentsRequestBuilder.posts_comments_endpoint(api_token_authenticator, post["id"])
@@ -191,8 +188,32 @@ class TestPostsCommentsStreamIncremental(TestCase):
assert len(output.records) == 1
post_comment = post_comments_record_builder.build()
assert output.most_recent_state.stream_descriptor.name == "post_comments"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": post_comment["updated_at"]})
assert output.most_recent_state.stream_descriptor.name == "post_comments" # 1687393942.0
post_comments_state_value = str(string_to_datetime(post_comment["updated_at"]).int_timestamp)
assert (
output.most_recent_state.stream_state
== AirbyteStateBlob(
{
"lookback_window": 0,
"parent_state": {
"posts": {"updated_at": post["updated_at"]}
}, # note that this state does not have the concurrent format because SubstreamPartitionRouter is still relying on the declarative cursor
"state": {"updated_at": post_comments_state_value},
"states": [
{
"partition": {
"parent_slice": {},
"post_id": post["id"],
},
"cursor": {
"updated_at": post_comments_state_value,
},
}
],
"use_global_cursor": False,
}
)
)
@HttpMocker()
def test_given_state_and_pagination_when_read_then_return_records(self, http_mocker):
@@ -210,7 +231,7 @@ class TestPostsCommentsStreamIncremental(TestCase):
posts_record_builder = given_posts(http_mocker, state_start_date, api_token_authenticator)
post = posts_record_builder.build()
post_comments_first_record_builder = PostsCommentsRecordBuilder.posts_commetns_record().with_field(
post_comments_first_record_builder = PostsCommentsRecordBuilder.posts_comments_record().with_field(
FieldPath("updated_at"), datetime_to_string(first_page_record_updated_at)
)
@@ -220,16 +241,16 @@ class TestPostsCommentsStreamIncremental(TestCase):
.with_start_time(datetime_to_string(state_start_date))
.with_page_size(100)
.build(),
PostsCommentsResponseBuilder.posts_comments_response()
PostsCommentsResponseBuilder.posts_comments_response(
PostsCommentsRequestBuilder.posts_comments_endpoint(api_token_authenticator, post["id"]).with_page_size(100).build()
)
.with_pagination()
.with_record(post_comments_first_record_builder)
.build(),
)
post_comments_last_record_builder = (
PostsCommentsRecordBuilder.posts_commetns_record()
.with_id("last_record_id_from_last_page")
.with_field(FieldPath("updated_at"), datetime_to_string(last_page_record_updated_at))
post_comments_last_record_builder = PostsCommentsRecordBuilder.posts_comments_record().with_field(
FieldPath("updated_at"), datetime_to_string(last_page_record_updated_at)
)
# Read second page request mock
@@ -247,4 +268,24 @@ class TestPostsCommentsStreamIncremental(TestCase):
assert len(output.records) == 2
assert output.most_recent_state.stream_descriptor.name == "post_comments"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": datetime_to_string(last_page_record_updated_at)})
post_comments_state_value = str(last_page_record_updated_at.int_timestamp)
assert output.most_recent_state.stream_state == AirbyteStateBlob(
{
"lookback_window": 0,
"parent_state": {"posts": {"updated_at": post["updated_at"]}},
# note that this state does not have the concurrent format because SubstreamPartitionRouter is still relying on the declarative cursor
"state": {"updated_at": post_comments_state_value},
"states": [
{
"partition": {
"parent_slice": {},
"post_id": post["id"],
},
"cursor": {
"updated_at": post_comments_state_value,
},
}
],
"use_global_cursor": False,
}
)

85
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_post_votes.py
View File

@@ -7,7 +7,7 @@ from unittest.mock import patch
import freezegun
import pendulum
from airbyte_cdk.models import AirbyteStateBlob, SyncMode
from airbyte_cdk.models import AirbyteStateBlob, AirbyteStreamStatus, SyncMode
from airbyte_cdk.models import Level as LogLevel
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.mock_http.response_builder import FieldPath
@@ -83,13 +83,11 @@ class TestPostsVotesStreamFullRefresh(TestCase):
output = read_stream("post_votes", SyncMode.full_refresh, self._config)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_votes")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Forbidden. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '403' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -114,13 +112,11 @@ class TestPostsVotesStreamFullRefresh(TestCase):
output = read_stream("post_votes", SyncMode.full_refresh, self._config)
assert len(output.records) == 0
info_logs = get_log_messages_by_log_level(output.logs, LogLevel.INFO)
assert output.get_stream_statuses("post_votes")[-1] == AirbyteStreamStatus.INCOMPLETE
assert any(
[
"Not found. Please ensure the authenticated user has access to this stream. If the issue persists, contact Zendesk support."
in error
for error in info_logs
"failed with status code '404' and error message" in error
for error in get_log_messages_by_log_level(output.logs, LogLevel.ERROR)
]
)
@@ -177,22 +173,46 @@ class TestPostsVotesStreamIncremental(TestCase):
posts_record_builder = given_posts(http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator)
post = posts_record_builder.build()
post_comments_record_builder = PostsVotesRecordBuilder.posts_votes_record()
post_votes_record_builder = PostsVotesRecordBuilder.posts_votes_record()
http_mocker.get(
PostsVotesRequestBuilder.posts_votes_endpoint(api_token_authenticator, post["id"])
.with_start_time(self._config["start_date"])
.with_page_size(100)
.build(),
PostsVotesResponseBuilder.posts_votes_response().with_record(post_comments_record_builder).build(),
PostsVotesResponseBuilder.posts_votes_response().with_record(post_votes_record_builder).build(),
)
output = read_stream("post_votes", SyncMode.incremental, self._config)
assert len(output.records) == 1
post_comment = post_comments_record_builder.build()
post_vote = post_votes_record_builder.build()
assert output.most_recent_state.stream_descriptor.name == "post_votes"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": post_comment["updated_at"]})
post_comments_state_value = str(string_to_datetime(post_vote["updated_at"]).int_timestamp)
assert (
output.most_recent_state.stream_state
== AirbyteStateBlob(
{
"lookback_window": 0,
"parent_state": {
"posts": {"updated_at": post["updated_at"]}
}, # note that this state does not have the concurrent format because SubstreamPartitionRouter is still relying on the declarative cursor
"state": {"updated_at": post_comments_state_value},
"states": [
{
"partition": {
"parent_slice": {},
"post_id": post["id"],
},
"cursor": {
"updated_at": post_comments_state_value,
},
}
],
"use_global_cursor": False,
}
)
)
@HttpMocker()
def test_given_state_and_pagination_when_read_then_return_records(self, http_mocker):
@@ -210,7 +230,7 @@ class TestPostsVotesStreamIncremental(TestCase):
posts_record_builder = given_posts(http_mocker, state_start_date, api_token_authenticator)
post = posts_record_builder.build()
post_comments_first_record_builder = PostsVotesRecordBuilder.posts_votes_record().with_field(
post_votes_first_record_builder = PostsVotesRecordBuilder.posts_votes_record().with_field(
FieldPath("updated_at"), datetime_to_string(first_page_record_updated_at)
)
@@ -220,10 +240,15 @@ class TestPostsVotesStreamIncremental(TestCase):
.with_start_time(datetime_to_string(state_start_date))
.with_page_size(100)
.build(),
PostsVotesResponseBuilder.posts_votes_response().with_pagination().with_record(post_comments_first_record_builder).build(),
PostsVotesResponseBuilder.posts_votes_response(
PostsVotesRequestBuilder.posts_votes_endpoint(api_token_authenticator, post["id"]).with_page_size(100).build()
)
.with_pagination()
.with_record(post_votes_first_record_builder)
.build(),
)
post_comments_last_record_builder = (
post_votes_last_record_builder = (
PostsVotesRecordBuilder.posts_votes_record()
.with_id("last_record_id_from_last_page")
.with_field(FieldPath("updated_at"), datetime_to_string(last_page_record_updated_at))
@@ -235,7 +260,7 @@ class TestPostsVotesStreamIncremental(TestCase):
.with_page_after("after-cursor")
.with_page_size(100)
.build(),
PostsVotesResponseBuilder.posts_votes_response().with_record(post_comments_last_record_builder).build(),
PostsVotesResponseBuilder.posts_votes_response().with_record(post_votes_last_record_builder).build(),
)
output = read_stream(
@@ -244,4 +269,24 @@ class TestPostsVotesStreamIncremental(TestCase):
assert len(output.records) == 2
assert output.most_recent_state.stream_descriptor.name == "post_votes"
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": datetime_to_string(last_page_record_updated_at)})
post_comments_state_value = str(last_page_record_updated_at.int_timestamp)
assert output.most_recent_state.stream_state == AirbyteStateBlob(
{
"lookback_window": 0,
"parent_state": {"posts": {"updated_at": post["updated_at"]}},
# note that this state does not have the concurrent format because SubstreamPartitionRouter is still relying on the declarative cursor
"state": {"updated_at": post_comments_state_value},
"states": [
{
"partition": {
"parent_slice": {},
"post_id": post["id"],
},
"cursor": {
"updated_at": post_comments_state_value,
},
}
],
"use_global_cursor": False,
}
)

135
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_posts.py Normal file
View File

@@ -0,0 +1,135 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from datetime import datetime, timezone
from unittest import TestCase
import freezegun
import pendulum
from airbyte_cdk.models import AirbyteStateBlob, SyncMode
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.state_builder import StateBuilder
from .config import ConfigBuilder
from .utils import datetime_to_string, read_stream
from .zs_requests import PostsRequestBuilder
from .zs_requests.request_authenticators import ApiTokenAuthenticator
from .zs_requests.request_authenticators.authenticator import Authenticator
from .zs_responses import PostsResponseBuilder
from .zs_responses.records import PostsRecordBuilder
_NOW = datetime.now(timezone.utc)
_START_DATE = pendulum.now(tz="UTC").subtract(years=2)
@freezegun.freeze_time(_NOW.isoformat())
class TestPostsStream(TestCase):
def _config(self) -> ConfigBuilder:
return (
ConfigBuilder()
.with_basic_auth_credentials("user@example.com", "password")
.with_subdomain("d3v-airbyte")
.with_start_date(pendulum.now(tz="UTC").subtract(years=2))
)
def _get_authenticator(self, config):
return ApiTokenAuthenticator(email=config["credentials"]["email"], password=config["credentials"]["api_token"])
def _base_posts_request(self, authenticator: Authenticator) -> PostsRequestBuilder:
return PostsRequestBuilder.posts_endpoint(authenticator).with_page_size(100)
@HttpMocker()
def test_given_one_page_when_read_then_return_records(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
http_mocker.get(
self._base_posts_request(api_token_authenticator).with_start_time(datetime_to_string(_START_DATE)).build(),
PostsResponseBuilder.posts_response()
.with_record(PostsRecordBuilder.posts_record())
.with_record(PostsRecordBuilder.posts_record())
.build(),
)
output = read_stream("posts", SyncMode.full_refresh, config)
assert len(output.records) == 2
@HttpMocker()
def test_given_has_more_when_read_then_paginate(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
http_mocker.get(
self._base_posts_request(api_token_authenticator).with_start_time(datetime_to_string(_START_DATE)).build(),
PostsResponseBuilder.posts_response(self._base_posts_request(api_token_authenticator).build())
.with_record(PostsRecordBuilder.posts_record())
.with_record(PostsRecordBuilder.posts_record())
.with_pagination()
.build(),
)
http_mocker.get(
self._base_posts_request(api_token_authenticator).with_after_cursor("after-cursor").build(),
PostsResponseBuilder.posts_response().with_record(PostsRecordBuilder.posts_record()).build(),
)
output = read_stream("posts", SyncMode.full_refresh, config)
assert len(output.records) == 3
@HttpMocker()
def test_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
most_recent_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
PostsRequestBuilder.posts_endpoint(api_token_authenticator)
.with_start_time(datetime_to_string(_START_DATE))
.with_page_size(100)
.build(),
PostsResponseBuilder.posts_response()
.with_record(PostsRecordBuilder.posts_record().with_cursor(datetime_to_string(most_recent_cursor_value)))
.with_record(PostsRecordBuilder.posts_record().with_cursor(datetime_to_string(_START_DATE.add(days=1))))
.build(),
)
output = read_stream("posts", SyncMode.full_refresh, config)
assert output.most_recent_state.stream_state == AirbyteStateBlob({"updated_at": str(most_recent_cursor_value.int_timestamp)})
@HttpMocker()
def test_given_input_state_as_old_format_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
state_cursor_value = datetime_to_string(_START_DATE.add(days=2))
http_mocker.get(
PostsRequestBuilder.posts_endpoint(api_token_authenticator).with_start_time(state_cursor_value).with_page_size(100).build(),
PostsResponseBuilder.posts_response().with_record(PostsRecordBuilder.posts_record()).build(),
)
output = read_stream(
"posts", SyncMode.full_refresh, config, StateBuilder().with_stream_state("posts", {"updated_at": state_cursor_value}).build()
)
assert len(output.records) == 1
@HttpMocker()
def test_given_input_state_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
state_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
PostsRequestBuilder.posts_endpoint(api_token_authenticator)
.with_start_time(datetime_to_string(state_cursor_value))
.with_page_size(100)
.build(),
PostsResponseBuilder.posts_response().with_record(PostsRecordBuilder.posts_record()).build(),
)
output = read_stream(
"posts",
SyncMode.full_refresh,
config,
StateBuilder().with_stream_state("posts", {"updated_at": str(state_cursor_value.int_timestamp)}).build(),
)
assert len(output.records) == 1

31
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_ticket_metrics.py
View File

@@ -5,14 +5,14 @@ from unittest import TestCase
import freezegun
import pendulum
from airbyte_cdk.models.airbyte_protocol import AirbyteStateBlob, SyncMode
from airbyte_cdk.models.airbyte_protocol import SyncMode
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.mock_http.response_builder import FieldPath
from airbyte_cdk.test.state_builder import StateBuilder
from .config import ConfigBuilder
from .helpers import given_ticket_forms, given_tickets_with_state
from .utils import read_stream, string_to_datetime
from .helpers import given_tickets_with_state
from .utils import read_stream
from .zs_requests import TicketMetricsRequestBuilder
from .zs_requests.request_authenticators import ApiTokenAuthenticator
from .zs_responses import TicketMetricsResponseBuilder
@@ -42,8 +42,6 @@ class TestTicketMetricsIncremental(TestCase):
def test_given_no_state_and_successful_sync_when_read_then_set_state_to_most_recently_read_record_cursor(self, http_mocker):
record_updated_at: str = pendulum.now(tz="UTC").subtract(days=1).format("YYYY-MM-DDThh:mm:ss") + "Z"
api_token_authenticator = self._get_authenticator(self._config)
_ = given_ticket_forms(http_mocker, string_to_datetime(self._config["start_date"]), api_token_authenticator)
state = StateBuilder().with_stream_state("ticket_metrics", state={}).build()
ticket_metrics_record_builder = TicketMetricsRecordBuilder.stateless_ticket_metrics_record().with_cursor(record_updated_at)
http_mocker.get(
@@ -51,28 +49,29 @@ class TestTicketMetricsIncremental(TestCase):
TicketMetricsResponseBuilder.stateless_ticket_metrics_response().with_record(ticket_metrics_record_builder).build(),
)
output = read_stream("ticket_metrics", SyncMode.incremental, self._config, state)
output = read_stream("ticket_metrics", SyncMode.incremental, self._config)
assert len(output.records) == 1
assert output.most_recent_state.stream_descriptor.name == "ticket_metrics"
assert output.most_recent_state.stream_state.__dict__ == {"_ab_updated_at": pendulum.parse(record_updated_at).int_timestamp}
assert output.most_recent_state.stream_state.__dict__ == {"_ab_updated_at": str(pendulum.parse(record_updated_at).int_timestamp)}
@HttpMocker()
def test_given_state_and_successful_sync_when_read_then_return_record(self, http_mocker):
def test_given_state_when_read_then_migrate_state_to_per_partition(self, http_mocker):
api_token_authenticator = self._get_authenticator(self._config)
state_cursor_value = pendulum.now(tz="UTC").subtract(days=2).int_timestamp
state = StateBuilder().with_stream_state("ticket_metrics", state={"_ab_updated_at": state_cursor_value}).build()
record_cursor_value = pendulum.now(tz="UTC").subtract(days=1)
parent_cursor_value = pendulum.now(tz="UTC").subtract(days=2)
tickets_records_builder = given_tickets_with_state(
http_mocker, pendulum.from_timestamp(state_cursor_value), record_cursor_value, api_token_authenticator
http_mocker, pendulum.from_timestamp(state_cursor_value), parent_cursor_value, api_token_authenticator
)
ticket = tickets_records_builder.build()
child_cursor_value = pendulum.now(tz="UTC").subtract(days=1)
ticket_metrics_first_record_builder = (
TicketMetricsRecordBuilder.stateful_ticket_metrics_record()
.with_field(FieldPath("ticket_id"), ticket["id"])
.with_cursor(ticket["generated_timestamp"])
.with_cursor(child_cursor_value.int_timestamp)
)
http_mocker.get(
@@ -84,4 +83,12 @@ class TestTicketMetricsIncremental(TestCase):
assert len(output.records) == 1
assert output.most_recent_state.stream_descriptor.name == "ticket_metrics"
assert output.most_recent_state.stream_state.__dict__ == {"_ab_updated_at": record_cursor_value.int_timestamp}
assert output.most_recent_state.stream_state.__dict__ == {
"lookback_window": 0,
"parent_state": {"tickets": {"generated_timestamp": parent_cursor_value.int_timestamp}},
"state": {"_ab_updated_at": str(child_cursor_value.int_timestamp)},
"states": [
{"cursor": {"_ab_updated_at": str(child_cursor_value.int_timestamp)}, "partition": {"parent_slice": {}, "ticket_id": 35436}}
],
"use_global_cursor": False,
}

109
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/test_users.py Normal file
View File

@@ -0,0 +1,109 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from datetime import datetime, timezone
from unittest import TestCase
import freezegun
import pendulum
from airbyte_cdk.models import SyncMode
from airbyte_cdk.test.mock_http import HttpMocker
from airbyte_cdk.test.state_builder import StateBuilder
from .config import ConfigBuilder
from .utils import datetime_to_string, read_stream
from .zs_requests.request_authenticators import ApiTokenAuthenticator
from .zs_requests.users_request_builder import UsersRequestBuilder
from .zs_responses.records.users_records_builder import UsersRecordBuilder
from .zs_responses.users_response_builder import UsersResponseBuilder
_NOW = datetime.now(timezone.utc)
_START_DATE = pendulum.now(tz="UTC").subtract(years=2)
_A_CURSOR = "a_cursor"
@freezegun.freeze_time(_NOW.isoformat())
class TestUserIdentitiesStream(TestCase):
def _config(self) -> ConfigBuilder:
return (
ConfigBuilder()
.with_basic_auth_credentials("user@example.com", "password")
.with_subdomain("d3v-airbyte")
.with_start_date(pendulum.now(tz="UTC").subtract(years=2))
)
def _get_authenticator(self, config):
return ApiTokenAuthenticator(email=config["credentials"]["email"], password=config["credentials"]["api_token"])
@HttpMocker()
def test_given_one_page_when_read_then_return_records(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
http_mocker.get(
UsersRequestBuilder.endpoint(api_token_authenticator).with_include("identities").with_start_time(_START_DATE).build(),
UsersResponseBuilder.identities_response()
.with_record(UsersRecordBuilder.record())
.with_record(UsersRecordBuilder.record())
.build(),
)
output = read_stream("user_identities", SyncMode.full_refresh, config)
assert len(output.records) == 2
@HttpMocker()
def test_given_next_page_when_read_then_paginate(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
http_mocker.get(
UsersRequestBuilder.endpoint(api_token_authenticator).with_include("identities").with_start_time(_START_DATE).build(),
UsersResponseBuilder.identities_response(UsersRequestBuilder.endpoint(api_token_authenticator).build(), _A_CURSOR)
.with_record(UsersRecordBuilder.record())
.with_record(UsersRecordBuilder.record())
.with_pagination()
.build(),
)
http_mocker.get(
UsersRequestBuilder.endpoint(api_token_authenticator).with_include("identities").with_cursor(_A_CURSOR).build(),
UsersResponseBuilder.identities_response().with_record(UsersRecordBuilder.record()).build(),
)
output = read_stream("user_identities", SyncMode.full_refresh, config)
assert len(output.records) == 3
@HttpMocker()
def test_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
most_recent_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
UsersRequestBuilder.endpoint(api_token_authenticator).with_include("identities").with_start_time(_START_DATE).build(),
UsersResponseBuilder.identities_response()
.with_record(UsersRecordBuilder.record().with_cursor(datetime_to_string(most_recent_cursor_value)))
.build(),
)
output = read_stream("user_identities", SyncMode.full_refresh, config)
assert output.most_recent_state.stream_state.__dict__ == {"updated_at": str(most_recent_cursor_value.int_timestamp)}
@HttpMocker()
def test_given_input_state_when_read_then_set_state_value_to_most_recent_cursor_value(self, http_mocker):
config = self._config().with_start_date(_START_DATE).build()
api_token_authenticator = self._get_authenticator(config)
state_cursor_value = _START_DATE.add(days=2)
http_mocker.get(
UsersRequestBuilder.endpoint(api_token_authenticator).with_include("identities").with_start_time(state_cursor_value).build(),
UsersResponseBuilder.identities_response().with_record(UsersRecordBuilder.record()).build(),
)
output = read_stream(
"user_identities",
SyncMode.full_refresh,
config,
StateBuilder().with_stream_state("user_identities", {"updated_at": datetime_to_string(state_cursor_value)}).build(),
)
assert len(output.records) == 1

7
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/utils.py
View File

@@ -7,6 +7,7 @@ import pendulum
from pendulum.datetime import DateTime
from source_zendesk_support import SourceZendeskSupport
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.models import AirbyteMessage, AirbyteStateMessage, SyncMode
from airbyte_cdk.models import Level as LogLevel
from airbyte_cdk.test.catalog_builder import CatalogBuilder
@@ -34,3 +35,9 @@ def datetime_to_string(dt: DateTime) -> str:
def string_to_datetime(dt_string: str) -> DateTime:
return pendulum.parse(dt_string)
def http_request_to_str(http_request: Optional[HttpRequest]) -> Optional[str]:
if http_request is None:
return None
return http_request._parsed_url._replace(fragment="").geturl()

44
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/articles_request_builder.py Normal file
View File

@@ -0,0 +1,44 @@
# Copyright (c) 2024 Airbyte, Inc., all rights reserved.
import calendar
from typing import Optional
import pendulum
from .base_request_builder import ZendeskSupportBaseRequestBuilder
from .request_authenticators.authenticator import Authenticator
class ArticlesRequestBuilder(ZendeskSupportBaseRequestBuilder):
@classmethod
def articles_endpoint(cls, authenticator: Authenticator) -> "ArticlesRequestBuilder":
return cls("d3v-airbyte", "help_center/incremental/articles").with_authenticator(authenticator)
def __init__(self, subdomain: str, resource: str) -> None:
super().__init__(subdomain, resource)
self._sort_by: Optional[str] = None
self._sort_order: Optional[str] = None
self._start_time: Optional[str] = None
@property
def query_params(self):
params = super().query_params or {}
if self._sort_by:
params["sort_by"] = self._sort_by
if self._sort_order:
params["sort_order"] = self._sort_order
if self._start_time:
params["start_time"] = self._start_time
return params
def with_sort_by(self, sort_by: str) -> "ArticlesRequestBuilder":
self._sort_by = sort_by
return self
def with_sort_order(self, sort_order: str) -> "ArticlesRequestBuilder":
self._sort_order = sort_order
return self
def with_start_time(self, start_time: pendulum.DateTime) -> "ArticlesRequestBuilder":
self._start_time = str(calendar.timegm(start_time.timetuple()))
return self

2
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/groups_request_builder.py
View File

@@ -24,6 +24,6 @@ class GroupsRequestBuilder(ZendeskSupportBaseRequestBuilder):
params["per_page"] = self._page_size
return params
def with_page_size(self, page_size: int) -> "PostCommentVotesRequestBuilder":
def with_page_size(self, page_size: int) -> "GroupsRequestBuilder":
self._page_size: int = page_size
return self

2
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/post_comment_votes_request_builder.py
View File

@@ -32,7 +32,7 @@ class PostCommentVotesRequestBuilder(ZendeskSupportBaseRequestBuilder):
params["page[after]"] = self._page_after
return params
def with_start_time(self, start_time: int) -> "PostCommentVotesRequestBuilder":
def with_start_time(self, start_time: str) -> "PostCommentVotesRequestBuilder":
self._start_time: int = calendar.timegm(pendulum.parse(start_time).utctimetuple())
return self

2
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/post_comments_request_builder.py
View File

@@ -30,7 +30,7 @@ class PostsCommentsRequestBuilder(ZendeskSupportBaseRequestBuilder):
params["page[after]"] = self._page_after
return params
def with_start_time(self, start_time: int) -> "PostsCommentsRequestBuilder":
def with_start_time(self, start_time: str) -> "PostsCommentsRequestBuilder":
self._start_time: int = calendar.timegm(pendulum.parse(start_time).utctimetuple())
return self

2
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/post_votes_request_builder.py
View File

@@ -30,7 +30,7 @@ class PostsVotesRequestBuilder(ZendeskSupportBaseRequestBuilder):
params["page[after]"] = self._page_after
return params
def with_start_time(self, start_time: int) -> "PostsVotesRequestBuilder":
def with_start_time(self, start_time: str) -> "PostsVotesRequestBuilder":
self._start_time: int = calendar.timegm(pendulum.parse(start_time).utctimetuple())
return self

18
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/posts_request_builder.py
View File

@@ -1,6 +1,7 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
import calendar
from typing import Optional
import pendulum
@@ -15,22 +16,29 @@ class PostsRequestBuilder(ZendeskSupportBaseRequestBuilder):
def __init__(self, subdomain: str, resource: str) -> None:
super().__init__(subdomain, resource)
self._start_time: int = None
self._page_size: int = None
self._start_time: Optional[int] = None
self._page_size: Optional[int] = None
self._after_cursor: Optional[str] = None
@property
def query_params(self):
params = super().query_params or {}
if self._start_time:
if self._start_time is not None:
params["start_time"] = self._start_time
if self._page_size:
if self._page_size is not None:
params["page[size]"] = self._page_size
if self._after_cursor is not None:
params["page[after]"] = self._after_cursor
return params
def with_start_time(self, start_time: int) -> "PostsRequestBuilder":
def with_start_time(self, start_time: str) -> "PostsRequestBuilder":
self._start_time: int = calendar.timegm(pendulum.parse(start_time).utctimetuple())
return self
def with_page_size(self, page_size: int) -> "PostsRequestBuilder":
self._page_size: int = page_size
return self
def with_after_cursor(self, after_cursor: str) -> "PostsRequestBuilder":
self._after_cursor: str = after_cursor
return self

44
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_requests/users_request_builder.py Normal file
View File

@@ -0,0 +1,44 @@
# Copyright (c) 2024 Airbyte, Inc., all rights reserved.
import calendar
from typing import Optional
import pendulum
from .base_request_builder import ZendeskSupportBaseRequestBuilder
from .request_authenticators.authenticator import Authenticator
class UsersRequestBuilder(ZendeskSupportBaseRequestBuilder):
@classmethod
def endpoint(cls, authenticator: Authenticator) -> "UsersRequestBuilder":
return cls("d3v-airbyte", "incremental/users/cursor.json").with_authenticator(authenticator)
def __init__(self, subdomain: str, resource: str) -> None:
super().__init__(subdomain, resource)
self._start_time: Optional[str] = None
self._cursor: Optional[str] = None
self._include: Optional[str] = None
@property
def query_params(self):
params = super().query_params or {}
if self._start_time:
params["start_time"] = self._start_time
if self._cursor:
params["cursor"] = self._cursor
if self._include:
params["include"] = self._include
return params
def with_start_time(self, start_time: pendulum.DateTime) -> "UsersRequestBuilder":
self._start_time = str(calendar.timegm(start_time.timetuple()))
return self
def with_cursor(self, cursor: str) -> "UsersRequestBuilder":
self._cursor = cursor
return self
def with_include(self, include: str) -> "UsersRequestBuilder":
self._include = include
return self

16
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/articles_response_builder.py Normal file
View File

@@ -0,0 +1,16 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies.next_page_pagination_strategy import NextPagePaginationStrategy
class ArticlesResponseBuilder(HttpResponseBuilder):
@classmethod
def response(cls, next_page_url: Optional[HttpRequest] = None) -> "ArticlesResponseBuilder":
return cls(
find_template("articles", __file__), FieldPath("articles"), NextPagePaginationStrategy(http_request_to_str(next_page_url))
)

1
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/pagination_strategies/__init__.py
View File

@@ -1 +1,2 @@
from .cursor_based_pagination_strategy import CursorBasedPaginationStrategy
from .end_of_stream_pagination_strategy import EndOfStreamPaginationStrategy

15
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/pagination_strategies/cursor_based_pagination_strategy.py
View File

@@ -1,13 +1,22 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Any, Dict
from typing import Any, Dict, Optional
from airbyte_cdk.test.mock_http.response_builder import PaginationStrategy
class CursorBasedPaginationStrategy(PaginationStrategy):
@staticmethod
def update(response: Dict[str, Any]) -> None:
def __init__(self, first_url: Optional[str] = None) -> None:
self._first_url = first_url
def update(self, response: Dict[str, Any]) -> None:
"""
Only allow for one page
"""
response["meta"]["has_more"] = True
response["meta"]["after_cursor"] = "after-cursor"
response["meta"]["before_cursor"] = "before-cursor"
if self._first_url:
response["links"]["next"] = (
self._first_url + "&page[after]=after-cursor" if "?" in self._first_url else self._first_url + "?page[after]=after-cursor"
)

19
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/pagination_strategies/end_of_stream_pagination_strategy.py Normal file
View File

@@ -0,0 +1,19 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Any, Dict
from airbyte_cdk.test.mock_http.response_builder import PaginationStrategy
class EndOfStreamPaginationStrategy(PaginationStrategy):
def __init__(self, url: str, cursor) -> None:
self._next_page_url = url
self._cursor = cursor
def update(self, response: Dict[str, Any]) -> None:
"""
Only allow for one page
"""
response["after_url"] = f"{self._next_page_url}?cursor={self._cursor}"
response["after_cursor"] = self._cursor
response["end_of_stream"] = False

16
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/pagination_strategies/next_page_pagination_strategy.py Normal file
View File

@@ -0,0 +1,16 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Any, Dict
from airbyte_cdk.test.mock_http.response_builder import PaginationStrategy
class NextPagePaginationStrategy(PaginationStrategy):
def __init__(self, next_page_url: str) -> None:
self._next_page_url = next_page_url
def update(self, response: Dict[str, Any]) -> None:
"""
Only allow for one page
"""
response["next_page"] = self._next_page_url

13
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/post_comment_votes_response_builder.py
View File

@@ -1,11 +1,20 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies import CursorBasedPaginationStrategy
class PostCommentVotesResponseBuilder(HttpResponseBuilder):
@classmethod
def post_comment_votes_response(cls) -> "PostCommentVotesResponseBuilder":
return cls(find_template("votes", __file__), FieldPath("votes"), CursorBasedPaginationStrategy())
def post_comment_votes_response(
cls, request_without_cursor_for_pagination: Optional[HttpRequest] = None
) -> "PostCommentVotesResponseBuilder":
return cls(
find_template("votes", __file__),
FieldPath("votes"),
CursorBasedPaginationStrategy(http_request_to_str(request_without_cursor_for_pagination)),
)

11
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/post_comments_response_builder.py
View File

@@ -1,11 +1,18 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies import CursorBasedPaginationStrategy
class PostsCommentsResponseBuilder(HttpResponseBuilder):
@classmethod
def posts_comments_response(cls) -> "PostsCommentsResponseBuilder":
return cls(find_template("post_comments", __file__), FieldPath("comments"), CursorBasedPaginationStrategy())
def posts_comments_response(cls, request_without_cursor_for_pagination: Optional[HttpRequest] = None) -> "PostsCommentsResponseBuilder":
return cls(
find_template("post_comments", __file__),
FieldPath("comments"),
CursorBasedPaginationStrategy(http_request_to_str(request_without_cursor_for_pagination)),
)

11
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/post_votes_response_builder.py
View File

@@ -1,11 +1,18 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies import CursorBasedPaginationStrategy
class PostsVotesResponseBuilder(HttpResponseBuilder):
@classmethod
def posts_votes_response(cls) -> "PostsVotesResponseBuilder":
return cls(find_template("votes", __file__), FieldPath("votes"), CursorBasedPaginationStrategy())
def posts_votes_response(cls, request_without_cursor_for_pagination: Optional[HttpRequest] = None) -> "PostsVotesResponseBuilder":
return cls(
find_template("votes", __file__),
FieldPath("votes"),
CursorBasedPaginationStrategy(http_request_to_str(request_without_cursor_for_pagination)),
)

11
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/posts_response_builder.py
View File

@@ -1,11 +1,18 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies import CursorBasedPaginationStrategy
class PostsResponseBuilder(HttpResponseBuilder):
@classmethod
def posts_response(cls) -> "PostsResponseBuilder":
return cls(find_template("posts", __file__), FieldPath("posts"), CursorBasedPaginationStrategy())
def posts_response(cls, request_without_cursor_for_pagination: Optional[HttpRequest] = None) -> "PostsResponseBuilder":
return cls(
find_template("posts", __file__),
FieldPath("posts"),
CursorBasedPaginationStrategy(http_request_to_str(request_without_cursor_for_pagination)),
)

12
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/records/articles_records_builder.py Normal file
View File

@@ -0,0 +1,12 @@
# Copyright (c) 2024 Airbyte, Inc., all rights reserved.
from airbyte_cdk.test.mock_http.response_builder import FieldPath, NestedPath
from .records_builder import ZendeskSupportRecordBuilder
class ArticlesRecordBuilder(ZendeskSupportRecordBuilder):
@classmethod
def record(cls) -> "ArticlesRecordBuilder":
record_template = cls.extract_record("articles", __file__, NestedPath(["articles", 0]))
return cls(record_template, FieldPath("id"), FieldPath("updated_at"))

2
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/records/post_comments_records_builder.py
View File

@@ -7,6 +7,6 @@ from .records_builder import ZendeskSupportRecordBuilder
class PostsCommentsRecordBuilder(ZendeskSupportRecordBuilder):
@classmethod
def posts_commetns_record(cls) -> "PostsCommentsRecordBuilder":
def posts_comments_record(cls) -> "PostsCommentsRecordBuilder":
record_template = cls.extract_record("post_comments", __file__, NestedPath(["comments", 0]))
return cls(record_template, FieldPath("id"), FieldPath("updated_at"))

4
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/records/records_builder.py
View File

@@ -1,9 +1,9 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from airbyte_cdk.test.mock_http.response_builder import FieldPath, RecordBuilder, find_template
from airbyte_cdk.test.mock_http.response_builder import Path, RecordBuilder, find_template
class ZendeskSupportRecordBuilder(RecordBuilder):
@staticmethod
def extract_record(resource: str, execution_folder: str, data_field: FieldPath):
def extract_record(resource: str, execution_folder: str, data_field: Path):
return data_field.extract(find_template(resource=resource, execution_folder=execution_folder))

12
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/records/users_records_builder.py Normal file
View File

@@ -0,0 +1,12 @@
# Copyright (c) 2024 Airbyte, Inc., all rights reserved.
from airbyte_cdk.test.mock_http.response_builder import FieldPath, NestedPath
from .records_builder import ZendeskSupportRecordBuilder
class UsersRecordBuilder(ZendeskSupportRecordBuilder):
@classmethod
def record(cls) -> "UsersRecordBuilder":
record_template = cls.extract_record("users", __file__, NestedPath(["users", 0]))
return cls(record_template, FieldPath("id"), FieldPath("updated_at"))

20
airbyte-integrations/connectors/source-zendesk-support/unit_tests/integrations/zs_responses/users_response_builder.py Normal file
View File

@@ -0,0 +1,20 @@
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
from typing import Optional
from airbyte_cdk.connector_builder.models import HttpRequest
from airbyte_cdk.test.mock_http.response_builder import FieldPath, HttpResponseBuilder, find_template
from ..utils import http_request_to_str
from .pagination_strategies import EndOfStreamPaginationStrategy
class UsersResponseBuilder(HttpResponseBuilder):
@classmethod
def response(cls, url: Optional[HttpRequest] = None, cursor: Optional[str] = None) -> "UsersResponseBuilder":
return cls(find_template("users", __file__), FieldPath("users"), EndOfStreamPaginationStrategy(http_request_to_str(url), cursor))
@classmethod
def identities_response(cls, url: Optional[HttpRequest] = None, cursor: Optional[str] = None) -> "UsersResponseBuilder":
return cls(
find_template("users", __file__), FieldPath("identities"), EndOfStreamPaginationStrategy(http_request_to_str(url), cursor)
)

35
airbyte-integrations/connectors/source-zendesk-support/unit_tests/resource/http/response/articles.json Normal file
View File

@@ -0,0 +1,35 @@
{
"count": 6,
"next_page": null,
"end_time": 1720784511,
"articles": [
{
"id": 7253351877519,
"url": "https://d3v-airbyte.zendesk.com/api/v2/help_center/en-us/articles/7253351877519.json",
"html_url": "https://d3v-airbyte.zendesk.com/hc/en-us/articles/7253351877519-Sample-article-Stellar-Skyonomy-refund-policies",
"author_id": 360786799676,
"comments_disabled": false,
"draft": true,
"promoted": false,
"position": 0,
"vote_sum": 0,
"vote_count": 0,
"section_id": 7253394933775,
"created_at": "2023-06-22T00:32:20Z",
"updated_at": "2023-06-22T00:32:20Z",
"name": "Sample article: Stellar Skyonomy refund policies",
"title": "Sample article: Stellar Skyonomy refund policies",
"source_locale": "en-us",
"locale": "en-us",
"outdated": false,
"outdated_locales": [],
"edited_at": "2023-06-22T00:32:20Z",
"user_segment_id": null,
"permission_group_id": 7253379449487,
"content_tag_ids": [],
"label_names": [],
"body": "\u003cp\u003eAll \u003cstrong\u003eStellar Skyonomy\u003c/strong\u003e merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your \u003cstrong\u003eStellar Skyonomy\u003c/strong\u003e subscription at any time. Before you cancel, review our refund policies in this article.\u003c/p\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRefund policy\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe automatically issue a full refund when you \u003ca\u003einitiate a return\u003c/a\u003e within 30 days of delivery.\u003cbr\u003e\u003cbr\u003eTo \u003ca\u003ecancel an annual website subscription\u003c/a\u003e you can do so at any time and your refund will be prorated based on the cancellation date.\u003c/p\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRequest a refund\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eIf you believe you’re eligible for a refund but haven’t received one, contact us by completing a \u003ca\u003erefund request form.\u003c/a\u003e We review every refund and aim to respond within two business days.\u003cbr\u003e\u003cbr\u003eIf you haven't received a refund you're expecting, note that it can take up to 10 business days to appear on your card statement.\u003c/p\u003e",
"user_segment_ids": []
}
]
}

7
airbyte-integrations/connectors/source-zendesk-support/unit_tests/resource/http/response/stateful_ticket_metrics.json
View File

@@ -42,5 +42,12 @@
},
"custom_status_updated_at": "2022-09-19T14:53:49Z",
"generated_timestamp": 1681308296
},
"meta": {
"has_more": false
},
"links": {
"first": "https://d3v-airbyte.zendesk.com/api/v2/help_center/community/posts/7253351904271/comments?page%5Bsize%5D=100",
"last": "https://d3v-airbyte.zendesk.com/api/v2/help_center/community/posts/7253351904271/comments?page%5Bbefore%5D=bGFzdF9wYWdl&page%5Bsize%5D=100"
}
}

9
airbyte-integrations/connectors/source-zendesk-support/unit_tests/resource/http/response/stateless_ticket_metrics.json
View File

@@ -43,5 +43,12 @@
},
"custom_status_updated_at": "2022-09-19T14:53:49Z"
}
]
],
"meta": {
"has_more": false
},
"links": {
"first": "https://d3v-airbyte.zendesk.com/api/v2/help_center/community/posts/7253351904271/comments?page%5Bsize%5D=100",
"last": "https://d3v-airbyte.zendesk.com/api/v2/help_center/community/posts/7253351904271/comments?page%5Bbefore%5D=bGFzdF9wYWdl&page%5Bsize%5D=100"
}
}

67
airbyte-integrations/connectors/source-zendesk-support/unit_tests/resource/http/response/users.json Normal file
View File

@@ -0,0 +1,67 @@
{
"users": [
{
"id": 6128164851599,
"url": "https://d3v-airbyte.zendesk.com/api/v2/users/6128164851599.json",
"name": "AmberBlanchard",
"email": "integration-test+amberblanchard@airbyte.io",
"created_at": "2022-12-29T08:56:24Z",
"updated_at": "2023-02-01T07:41:46Z",
"time_zone": "Pacific/Noumea",
"iana_time_zone": "Pacific/Noumea",
"phone": null,
"shared_phone_number": null,
"photo": null,
"locale_id": 1,
"locale": "en-US",
"organization_id": null,
"role": "end-user",
"verified": false,
"external_id": null,
"tags": ["tag", "test"],
"alias": "",
"active": true,
"shared": false,
"shared_agent": false,
"last_login_at": null,
"two_factor_auth_enabled": null,
"signature": null,
"details": "",
"notes": "",
"role_type": null,
"custom_role_id": null,
"moderator": false,
"ticket_restriction": "requested",
"only_private_comments": false,
"restricted_agent": true,
"suspended": false,
"default_group_id": null,
"report_csv": false,
"user_fields": {
"test_display_name_checkbox_field": false,
"test_display_name_decimal_field": null,
"test_display_name_text_field": null
}
}
],
"identities": [
{
"url": "https://d3v-airbyte.zendesk.com/api/v2/users/6128164851599/identities/6128164851983.json",
"id": 6128164851983,
"user_id": 6128164851599,
"type": "email",
"value": "integration-test+amberblanchard@airbyte.io",
"verified": false,
"primary": true,
"created_at": "2022-12-29T08:56:24Z",
"updated_at": "2022-12-29T08:56:24Z",
"undeliverable_count": 0,
"deliverable_state": "deliverable"
}
],
"after_url": null,
"before_url": null,
"after_cursor": null,
"before_cursor": null,
"end_of_stream": true
}

4
airbyte-integrations/connectors/source-zendesk-support/unit_tests/resource/http/response/votes.json
View File

@@ -11,8 +11,8 @@
"id": 35467,
"user_id": 888887,
"value": -1,
"created_at": "2023-06-22T00:32:22Z",
"updated_at": "2023-06-22T00:32:22Z"
"created_at": "2023-06-22T00:32:23Z",
"updated_at": "2023-06-22T00:32:23Z"
}
]
}

50
airbyte-integrations/connectors/source-zendesk-support/unit_tests/test_backoff_on_rate_limit.py
View File

@@ -1,50 +0,0 @@
#
# Copyright (c) 2023 Airbyte, Inc., all rights reserved.
#
from typing import Dict
import pytest
import requests
from source_zendesk_support.source import SourceZendeskSupport
from source_zendesk_support.streams import Users
_ANY_ATTEMPT_COUNT = 10
@pytest.fixture(scope="session", name="config")
def test_config():
config = {
"subdomain": "sandbox",
"start_date": "2021-06-01T00:00:00Z",
"credentials": {"credentials": "api_token", "email": "integration-test@airbyte.io", "api_token": "api_token"},
}
return config
def prepare_config(config: Dict):
return SourceZendeskSupport(config=config, catalog=None, state=None).convert_config2stream_args(config)
@pytest.mark.parametrize(
"x_rate_limit, retry_after, expected",
[("60", {}, 1), ("0", {}, None), ("0", {"Retry-After": "5"}, 5), ("0", {"Retry-After": "5, 4"}, 5)],
)
def test_backoff(requests_mock, config, x_rate_limit, retry_after, expected):
""" """
test_response_header = {"X-Rate-Limit": x_rate_limit} | retry_after
test_response_json = {"count": {"value": 1, "refreshed_at": "2022-03-29T10:10:51+00:00"}}
# create client
config = prepare_config(config)
# test stream
test_stream = Users(**config)
url = f"{test_stream.url_base}{test_stream.path()}/count.json"
requests_mock.get(url, json=test_response_json, headers=test_response_header, status_code=429)
test_response = requests.get(url)
actual = test_stream.get_backoff_strategy().backoff_time(test_response, _ANY_ATTEMPT_COUNT)
assert actual == expected

1206
airbyte-integrations/connectors/source-zendesk-support/unit_tests/unit_test.py
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File diff suppressed because it is too large Load Diff

270
docs/integrations/sources/zendesk-support.md
View File

@@ -187,140 +187,142 @@ The Zendesk connector ideally should not run into Zendesk API limitations under
<details>
<summary>Expand to review</summary>
| Version | Date | Pull Request | Subject |
|:--------|:-----------|:---------------------------------------------------------|:-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 4.7.1 | 2025-02-26 | [54696](https://github.com/airbytehq/airbyte/pull/54696) | Update requests-mock dependency versionb |
| 4.7.0 | 2025-02-24 | [54656](https://github.com/airbytehq/airbyte/pull/54656) | Promoting release candidate 4.7.0-rc.1 to a main version. |
| 4.7.0-rc.1 | 2025-02-13 | [53620](https://github.com/airbytehq/airbyte/pull/53620) | Replace ZendeskSupportAuditLogsIncrementalSync with low-code DatetimeBasedCursor |
| 4.6.0 | 2024-12-09 | [47939](https://github.com/airbytehq/airbyte/pull/47939) | Add `User Identities` stream |
| 4.5.0 | 2024-12-02 | [48761](https://github.com/airbytehq/airbyte/pull/48761) | Add `Categories` and `Sections` stream |
| 4.4.4 | 2025-02-08 | [51943](https://github.com/airbytehq/airbyte/pull/51943) | Update dependencies |
| 4.4.3 | 2025-02-03 | [52625](https://github.com/airbytehq/airbyte/pull/52625) | Update error message during check for `organization_access_enabled` |
| 4.4.2 | 2025-01-11 | [48309](https://github.com/airbytehq/airbyte/pull/48309) | Starting with this version, the Docker image is now rootless. Please note that this and future versions will not be compatible with Airbyte versions earlier than 0.64 |
| 4.4.1 | 2024-12-13 | [48889](https://github.com/airbytehq/airbyte/pull/48889) | Check if `start_date` exist in check operation |
| 4.4.0 | 2024-11-11 | [48379](https://github.com/airbytehq/airbyte/pull/48379) | Make DatetimeBasedCursor syncs concurrent |
| 4.3.3 | 2024-10-28 | [47663](https://github.com/airbytehq/airbyte/pull/47663) | Update dependencies |
| 4.3.2 | 2024-10-21 | [47202](https://github.com/airbytehq/airbyte/pull/47202) | Update dependencies and expected records |
| 4.3.1 | 2024-10-12 | [46794](https://github.com/airbytehq/airbyte/pull/46794) | Update dependencies |
| 4.3.0 | 2024-10-09 | [46096](https://github.com/airbytehq/airbyte/pull/46096) | Updates `TicketMetrics` stream for improved reliability for long syncs, updates state cursor field to `_ab_updated_at`, automatically migrates legacy state |
| 4.2.3 | 2024-10-05 | [46408](https://github.com/airbytehq/airbyte/pull/46408) | Update dependencies |
| 4.2.2 | 2024-09-28 | [45784](https://github.com/airbytehq/airbyte/pull/45784) | Update dependencies |
| 4.2.1 | 2024-09-14 | [45561](https://github.com/airbytehq/airbyte/pull/45561) | Update dependencies |
| 4.2.0 | 2024-09-10 | [44610](https://github.com/airbytehq/airbyte/pull/44610) | Add `Automations` and `Triggers` stream |
| 4.1.1 | 2024-09-07 | [45215](https://github.com/airbytehq/airbyte/pull/45215) | Update dependencies |
| 4.1.0 | 2024-09-06 | [45187](https://github.com/airbytehq/airbyte/pull/45187) | Migrate to CDK v5 |
| 4.0.2 | 2024-08-31 | [44965](https://github.com/airbytehq/airbyte/pull/44965) | Update dependencies |
| 4.0.1 | 2024-08-24 | [44692](https://github.com/airbytehq/airbyte/pull/44692) | Update dependencies |
| 4.0.0 | 2024-08-19 | [44096](https://github.com/airbytehq/airbyte/pull/44096) | Stream `Tags`: use cursor based pagination |
| 3.0.1 | 2024-08-17 | [44324](https://github.com/airbytehq/airbyte/pull/44324) | Update dependencies |
| 3.0.0 | 2024-08-13 | [43446](https://github.com/airbytehq/airbyte/pull/43446) | `TicketMetrics` stream: updates cursor field to `generated_timestamp` |
| 2.7.3 | 2024-08-12 | [43900](https://github.com/airbytehq/airbyte/pull/43900) | Update dependencies |
| 2.7.2 | 2024-08-10 | [43614](https://github.com/airbytehq/airbyte/pull/43614) | Update dependencies |
| 2.7.1 | 2024-08-03 | [41799](https://github.com/airbytehq/airbyte/pull/41799) | Update dependencies |
| 2.7.0 | 2024-08-02 | [42975](https://github.com/airbytehq/airbyte/pull/42975) | Migrate to CDK v4.3.0 |
| 2.6.13 | 2024-07-31 | [42892](https://github.com/airbytehq/airbyte/pull/42892) | Update BackoffStrategy interface to be up-to-date with latest parent interface. |
| 2.6.12 | 2024-07-25 | [42519](https://github.com/airbytehq/airbyte/pull/42519) | Update error message for permission issue. |
| 2.6.11 | 2024-07-18 | [42100](https://github.com/airbytehq/airbyte/pull/42100) | Raise config error on 403/404 status code. |
| 2.6.10 | 2024-07-10 | [41436](https://github.com/airbytehq/airbyte/pull/41436) | Fix unit test |
| 2.6.9 | 2024-07-10 | [41390](https://github.com/airbytehq/airbyte/pull/41390) | Update dependencies |
| 2.6.8 | 2024-07-09 | [40025](https://github.com/airbytehq/airbyte/pull/40025) | Update dependencies |
| 2.6.7 | 2024-07-09 | [41032](https://github.com/airbytehq/airbyte/pull/41032) | Use latest `CDK`: 3.0.0 |
| 2.6.6 | 2024-06-27 | [40592](https://github.com/airbytehq/airbyte/pull/40592) | Updated to use latest `CDK` version, fixed `cursor pagination` logic |
| 2.6.5 | 2024-05-23 | [38607](https://github.com/airbytehq/airbyte/pull/38607) | Migrate to cursor based pagination in stream `Organization memberships` |
| 2.6.4 | 2024-05-20 | [38310](https://github.com/airbytehq/airbyte/pull/38310) | Fix record filter for `Ticket Metrics` stream |
| 2.6.3 | 2024-05-02 | [36669](https://github.com/airbytehq/airbyte/pull/36669) | Schema descriptions |
| 2.6.2 | 2024-02-05 | [37761](https://github.com/airbytehq/airbyte/pull/37761) | Add stop condition for `Ticket Audits` when received old records; Ignore 403 and 404 status codes. |
| 2.6.1 | 2024-04-30 | [37723](https://github.com/airbytehq/airbyte/pull/37723) | Add %Y-%m-%dT%H:%M:%S%z to cursor_datetime_formats |
| 2.6.0 | 2024-04-29 | [36823](https://github.com/airbytehq/airbyte/pull/36823) | Migrate to low code; Add new stream `Ticket Activities` |
| 2.5.0 | 2024-04-25 | [36388](https://github.com/airbytehq/airbyte/pull/36388) | Fix data type of field in `Tickets` stream schema stream. |
| 2.4.1 | 2024-04-20 | [37450](https://github.com/airbytehq/airbyte/pull/37450) | Fix parsing response for `Ticket Metrics` stream. |
| 2.4.0 | 2024-04-09 | [36897](https://github.com/airbytehq/airbyte/pull/36897) | Fix long-running syncs for `Ticket Metrics`, `Ticket Audits` and `Satisfaction Ratings` streams. |
| 2.3.0 | 2024-03-26 | [36403](https://github.com/airbytehq/airbyte/pull/36403) | Unpin CDK version, add record counts to state messages |
| 2.2.8 | 2024-02-09 | [35083](https://github.com/airbytehq/airbyte/pull/35083) | Manage dependencies with Poetry. |
| 2.2.7 | 2024-02-05 | [34840](https://github.com/airbytehq/airbyte/pull/34840) | Fix missing fields in schema |
| 2.2.6 | 2024-01-11 | [34064](https://github.com/airbytehq/airbyte/pull/34064) | Skip 504 Error for stream `Ticket Audits` |
| 2.2.5 | 2024-01-08 | [34010](https://github.com/airbytehq/airbyte/pull/34010) | Prepare for airbyte-lib |
| 2.2.4 | 2023-12-20 | [33680](https://github.com/airbytehq/airbyte/pull/33680) | Fix pagination issue for streams related to incremental export sync |
| 2.2.3 | 2023-12-14 | [33435](https://github.com/airbytehq/airbyte/pull/33435) | Fix 504 Error for stream Ticket Audits |
| 2.2.2 | 2023-12-01 | [33012](https://github.com/airbytehq/airbyte/pull/33012) | Increase number of retries for backoff policy to 10 |
| 2.2.1 | 2023-11-10 | [32440](https://github.com/airbytehq/airbyte/pull/32440) | Made refactoring to improve code maintainability |
| 2.2.0 | 2023-10-31 | [31999](https://github.com/airbytehq/airbyte/pull/31999) | Extended the `CustomRoles` stream schema |
| 2.1.1 | 2023-10-23 | [31702](https://github.com/airbytehq/airbyte/pull/31702) | Base image migration: remove Dockerfile and use the python-connector-base image |
| 2.1.0 | 2023-10-19 | [31606](https://github.com/airbytehq/airbyte/pull/31606) | Added new field `reply_time_in_seconds` to the `Ticket Metrics` stream schema |
| 2.0.0 | 2023-09-15 | [30440](https://github.com/airbytehq/airbyte/pull/30440) | Remove stream `Deleted Tickets` |
| 1.7.0 | 2023-09-11 | [30259](https://github.com/airbytehq/airbyte/pull/30259) | Add stream `Deleted Tickets` |
| 1.6.0 | 2023-09-09 | [30168](https://github.com/airbytehq/airbyte/pull/30168) | Make `start_date` field optional |
| 1.5.1 | 2023-09-05 | [30142](https://github.com/airbytehq/airbyte/pull/30142) | Handle non-JSON Response |
| 1.5.0 | 2023-09-04 | [30138](https://github.com/airbytehq/airbyte/pull/30138) | Add new Streams: `Article Votes`, `Article Comments`, `Article Comment Votes` |
| 1.4.0 | 2023-09-04 | [30134](https://github.com/airbytehq/airbyte/pull/30134) | Add incremental support for streams: `custom Roles`, `Schedules`, `SLA Policies` |
| 1.3.0 | 2023-08-30 | [30031](https://github.com/airbytehq/airbyte/pull/30031) | Add new streams: `Articles`, `Organization Fields` |
| 1.2.2 | 2023-08-30 | [29998](https://github.com/airbytehq/airbyte/pull/29998) | Fix typo in stream `AttributeDefinitions`: field condition |
| 1.2.1 | 2023-08-30 | [29991](https://github.com/airbytehq/airbyte/pull/29991) | Remove Custom availability strategy |
| 1.2.0 | 2023-08-29 | [29940](https://github.com/airbytehq/airbyte/pull/29940) | Add undeclared fields to schemas |
| 1.1.1 | 2023-08-29 | [29904](https://github.com/airbytehq/airbyte/pull/29904) | Make `Organizations` stream incremental |
| 1.1.0 | 2023-08-28 | [29891](https://github.com/airbytehq/airbyte/pull/29891) | Add stream `UserFields` |
| 1.0.0 | 2023-07-27 | [28774](https://github.com/airbytehq/airbyte/pull/28774) | Fix retry logic & update cursor for `Tickets` stream |
| 0.11.0 | 2023-08-10 | [27208](https://github.com/airbytehq/airbyte/pull/27208) | Add stream `Topics` |
| 0.10.7 | 2023-08-09 | [29256](https://github.com/airbytehq/airbyte/pull/29256) | Update tooltip descriptions in spec |
| 0.10.6 | 2023-08-04 | [29031](https://github.com/airbytehq/airbyte/pull/29031) | Reverted `advancedAuth` spec changes |
| 0.10.5 | 2023-08-01 | [28910](https://github.com/airbytehq/airbyte/pull/28910) | Updated `advancedAuth` broken references |
| 0.10.4 | 2023-07-25 | [28397](https://github.com/airbytehq/airbyte/pull/28397) | Handle 404 Error |
| 0.10.3 | 2023-07-24 | [28612](https://github.com/airbytehq/airbyte/pull/28612) | Fix pagination for stream `TicketMetricEvents` |
| 0.10.2 | 2023-07-19 | [28487](https://github.com/airbytehq/airbyte/pull/28487) | Remove extra page from params |
| 0.10.1 | 2023-07-10 | [28096](https://github.com/airbytehq/airbyte/pull/28096) | Replace `offset` pagination with `cursor` pagination |
| 0.10.0 | 2023-07-06 | [27991](https://github.com/airbytehq/airbyte/pull/27991) | Add streams: `PostVotes`, `PostCommentVotes` |
| 0.9.0 | 2023-07-05 | [27961](https://github.com/airbytehq/airbyte/pull/27961) | Add stream: `Post Comments` |
| 0.8.1 | 2023-06-27 | [27765](https://github.com/airbytehq/airbyte/pull/27765) | Bugfix: Nonetype error while syncing more then 100000 organizations |
| 0.8.0 | 2023-06-09 | [27156](https://github.com/airbytehq/airbyte/pull/27156) | Add stream `Posts` |
| 0.7.0 | 2023-06-27 | [27436](https://github.com/airbytehq/airbyte/pull/27436) | Add Ticket Skips stream |
| 0.6.0 | 2023-06-27 | [27450](https://github.com/airbytehq/airbyte/pull/27450) | Add Skill Based Routing streams |
| 0.5.0 | 2023-06-26 | [27735](https://github.com/airbytehq/airbyte/pull/27735) | License Update: Elv2 stream stream |
| 0.4.0 | 2023-06-16 | [27431](https://github.com/airbytehq/airbyte/pull/27431) | Add Organization Memberships stream |
| 0.3.1 | 2023-06-02 | [26945](https://github.com/airbytehq/airbyte/pull/26945) | Make `Ticket Metrics` stream to use cursor pagination |
| 0.3.0 | 2023-05-23 | [26347](https://github.com/airbytehq/airbyte/pull/26347) | Add stream `Audit Logs` logs` |
| 0.2.30 | 2023-05-23 | [26414](https://github.com/airbytehq/airbyte/pull/26414) | Added missing handlers when `empty json` or `JSONDecodeError` is received |
| 0.2.29 | 2023-04-18 | [25214](https://github.com/airbytehq/airbyte/pull/25214) | Add missing fields to `Tickets` stream |
| 0.2.28 | 2023-03-21 | [24053](https://github.com/airbytehq/airbyte/pull/24053) | Fix stream `sla_policies` schema data type error (events.value) |
| 0.2.27 | 2023-03-22 | [22817](https://github.com/airbytehq/airbyte/pull/22817) | Specified date formatting in specification |
| 0.2.26 | 2023-03-20 | [24252](https://github.com/airbytehq/airbyte/pull/24252) | Handle invalid `start_date` when checking connection |
| 0.2.25 | 2023-02-28 | [22308](https://github.com/airbytehq/airbyte/pull/22308) | Add `AvailabilityStrategy` for all streams |
| 0.2.24 | 2023-02-17 | [23246](https://github.com/airbytehq/airbyte/pull/23246) | Handle `StartTimeTooRecent` error for Tickets stream |
| 0.2.23 | 2023-02-15 | [23035](https://github.com/airbytehq/airbyte/pull/23035) | Handle 403 Error |
| 0.2.22 | 2023-02-14 | [22483](https://github.com/airbytehq/airbyte/pull/22483) | Fix test; handle 400 error |
| 0.2.21 | 2023-01-27 | [22027](https://github.com/airbytehq/airbyte/pull/22027) | Set `AvailabilityStrategy` for streams explicitly to `None` |
| 0.2.20 | 2022-12-28 | [20900](https://github.com/airbytehq/airbyte/pull/20900) | Remove synchronous time.sleep, add logging, reduce backoff time |
| 0.2.19 | 2022-12-09 | [19967](https://github.com/airbytehq/airbyte/pull/19967) | Fix reading response for more than 100k records |
| 0.2.18 | 2022-11-29 | [19432](https://github.com/airbytehq/airbyte/pull/19432) | Revert changes from version 0.2.15, use a test read instead |
| 0.2.17 | 2022-11-24 | [19792](https://github.com/airbytehq/airbyte/pull/19792) | Transform `ticket_comments.via` "-" to null |
| 0.2.16 | 2022-09-28 | [17326](https://github.com/airbytehq/airbyte/pull/17326) | Migrate to per-stream states. |
| 0.2.15 | 2022-08-03 | [15233](https://github.com/airbytehq/airbyte/pull/15233) | Added `subscription plan` check on `streams discovery` step to remove streams that are not accessible for fetch due to subscription plan restrictions |
| 0.2.14 | 2022-07-27 | [15036](https://github.com/airbytehq/airbyte/pull/15036) | Convert `ticket_audits.previous_value` values to string |
| 0.2.13 | 2022-07-21 | [14829](https://github.com/airbytehq/airbyte/pull/14829) | Convert `tickets.custom_fields` values to string |
| 0.2.12 | 2022-06-30 | [14304](https://github.com/airbytehq/airbyte/pull/14304) | Fixed Pagination for Group Membership stream |
| 0.2.11 | 2022-06-24 | [14112](https://github.com/airbytehq/airbyte/pull/14112) | Fixed "Retry-After" non integer value |
| 0.2.10 | 2022-06-14 | [13757](https://github.com/airbytehq/airbyte/pull/13757) | Fixed the bug with `TicketMetrics` stream, HTTP Error 429, caused by lots of API requests |
| 0.2.9 | 2022-05-27 | [13261](https://github.com/airbytehq/airbyte/pull/13261) | Bugfix for the unhandled [ChunkedEncodingError](https://github.com/airbytehq/airbyte/issues/12591) and [ConnectionError](https://github.com/airbytehq/airbyte/issues/12155) |
| 0.2.8 | 2022-05-20 | [13055](https://github.com/airbytehq/airbyte/pull/13055) | Fixed minor issue for stream `ticket_audits` schema |
| 0.2.7 | 2022-04-27 | [12335](https://github.com/airbytehq/airbyte/pull/12335) | Adding fixtures to mock time.sleep for connectors that explicitly sleep |
| 0.2.6 | 2022-04-19 | [12122](https://github.com/airbytehq/airbyte/pull/12122) | Fixed the bug when only 100,000 Users are synced [11895](https://github.com/airbytehq/airbyte/issues/11895) and fixed bug when `start_date` is not used on user stream [12059](https://github.com/airbytehq/airbyte/issues/12059). |
| 0.2.5 | 2022-04-05 | [11727](https://github.com/airbytehq/airbyte/pull/11727) | Fixed the bug when state was not parsed correctly |
| 0.2.4 | 2022-04-04 | [11688](https://github.com/airbytehq/airbyte/pull/11688) | Small documentation corrections |
| 0.2.3 | 2022-03-23 | [11349](https://github.com/airbytehq/airbyte/pull/11349) | Fixed the bug when Tickets stream didn't return deleted records |
| 0.2.2 | 2022-03-17 | [11237](https://github.com/airbytehq/airbyte/pull/11237) | Fixed the bug when TicketComments stream didn't return all records |
| 0.2.1 | 2022-03-15 | [11162](https://github.com/airbytehq/airbyte/pull/11162) | Added support of OAuth2.0 authentication method |
| 0.2.0 | 2022-03-01 | [9456](https://github.com/airbytehq/airbyte/pull/9456) | Update source to use future requests |
| 0.1.12 | 2022-01-25 | [9785](https://github.com/airbytehq/airbyte/pull/9785) | Add additional log messages |
| 0.1.11 | 2021-12-21 | [8987](https://github.com/airbytehq/airbyte/pull/8987) | Update connector fields title/description |
| 0.1.9 | 2021-12-16 | [8616](https://github.com/airbytehq/airbyte/pull/8616) | Adds Brands, CustomRoles and Schedules streams |
| 0.1.8 | 2021-11-23 | [8050](https://github.com/airbytehq/airbyte/pull/8168) | Adds TicketMetricEvents stream |
| 0.1.7 | 2021-11-23 | [8058](https://github.com/airbytehq/airbyte/pull/8058) | Added support of AccessToken authentication |
| 0.1.6 | 2021-11-18 | [8050](https://github.com/airbytehq/airbyte/pull/8050) | Fix wrong types for schemas, add TypeTransformer |
| 0.1.5 | 2021-10-26 | [7679](https://github.com/airbytehq/airbyte/pull/7679) | Add ticket_id and ticket_comments |
| 0.1.4 | 2021-10-26 | [7377](https://github.com/airbytehq/airbyte/pull/7377) | Fix initially_assigned_at type in ticket metrics |
| 0.1.3 | 2021-10-17 | [7097](https://github.com/airbytehq/airbyte/pull/7097) | Corrected the connector's specification |
| 0.1.2 | 2021-10-16 | [6513](https://github.com/airbytehq/airbyte/pull/6513) | Fixed TicketComments stream |
| 0.1.1 | 2021-09-02 | [5787](https://github.com/airbytehq/airbyte/pull/5787) | Fixed incremental logic for the ticket_comments stream |
| 0.1.0 | 2021-07-21 | [4861](https://github.com/airbytehq/airbyte/pull/4861) | Created CDK native zendesk connector |
| Version | Date | Pull Request | Subject |
|:-----------|:-----------|:---------------------------------------------------------|:-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 4.8.0 | 2025-03-25 | [56354](https://github.com/airbytehq/airbyte/pull/56354) | Migrate posts to low-code |
| 4.7.2 | 2025-03-11 | [55676](https://github.com/airbytehq/airbyte/pull/55676) | Prepare posts stream for low-code migration |
| 4.7.1 | 2025-02-26 | [54696](https://github.com/airbytehq/airbyte/pull/54696) | Update requests-mock dependency versionb |
| 4.7.0 | 2025-02-24 | [54656](https://github.com/airbytehq/airbyte/pull/54656) | Promoting release candidate 4.7.0-rc.1 to a main version. |
| 4.7.0-rc.1 | 2025-02-13 | [53620](https://github.com/airbytehq/airbyte/pull/53620) | Replace ZendeskSupportAuditLogsIncrementalSync with low-code DatetimeBasedCursor |
| 4.6.0 | 2024-12-09 | [47939](https://github.com/airbytehq/airbyte/pull/47939) | Add `User Identities` stream |
| 4.5.0 | 2024-12-02 | [48761](https://github.com/airbytehq/airbyte/pull/48761) | Add `Categories` and `Sections` stream |
| 4.4.4 | 2025-02-08 | [51943](https://github.com/airbytehq/airbyte/pull/51943) | Update dependencies |
| 4.4.3 | 2025-02-03 | [52625](https://github.com/airbytehq/airbyte/pull/52625) | Update error message during check for `organization_access_enabled` |
| 4.4.2 | 2025-01-11 | [48309](https://github.com/airbytehq/airbyte/pull/48309) | Starting with this version, the Docker image is now rootless. Please note that this and future versions will not be compatible with Airbyte versions earlier than 0.64 |
| 4.4.1 | 2024-12-13 | [48889](https://github.com/airbytehq/airbyte/pull/48889) | Check if `start_date` exist in check operation |
| 4.4.0 | 2024-11-11 | [48379](https://github.com/airbytehq/airbyte/pull/48379) | Make DatetimeBasedCursor syncs concurrent |
| 4.3.3 | 2024-10-28 | [47663](https://github.com/airbytehq/airbyte/pull/47663) | Update dependencies |
| 4.3.2 | 2024-10-21 | [47202](https://github.com/airbytehq/airbyte/pull/47202) | Update dependencies and expected records |
| 4.3.1 | 2024-10-12 | [46794](https://github.com/airbytehq/airbyte/pull/46794) | Update dependencies |
| 4.3.0 | 2024-10-09 | [46096](https://github.com/airbytehq/airbyte/pull/46096) | Updates `TicketMetrics` stream for improved reliability for long syncs, updates state cursor field to `_ab_updated_at`, automatically migrates legacy state |
| 4.2.3 | 2024-10-05 | [46408](https://github.com/airbytehq/airbyte/pull/46408) | Update dependencies |
| 4.2.2 | 2024-09-28 | [45784](https://github.com/airbytehq/airbyte/pull/45784) | Update dependencies |
| 4.2.1 | 2024-09-14 | [45561](https://github.com/airbytehq/airbyte/pull/45561) | Update dependencies |
| 4.2.0 | 2024-09-10 | [44610](https://github.com/airbytehq/airbyte/pull/44610) | Add `Automations` and `Triggers` stream |
| 4.1.1 | 2024-09-07 | [45215](https://github.com/airbytehq/airbyte/pull/45215) | Update dependencies |
| 4.1.0 | 2024-09-06 | [45187](https://github.com/airbytehq/airbyte/pull/45187) | Migrate to CDK v5 |
| 4.0.2 | 2024-08-31 | [44965](https://github.com/airbytehq/airbyte/pull/44965) | Update dependencies |
| 4.0.1 | 2024-08-24 | [44692](https://github.com/airbytehq/airbyte/pull/44692) | Update dependencies |
| 4.0.0 | 2024-08-19 | [44096](https://github.com/airbytehq/airbyte/pull/44096) | Stream `Tags`: use cursor based pagination |
| 3.0.1 | 2024-08-17 | [44324](https://github.com/airbytehq/airbyte/pull/44324) | Update dependencies |
| 3.0.0 | 2024-08-13 | [43446](https://github.com/airbytehq/airbyte/pull/43446) | `TicketMetrics` stream: updates cursor field to `generated_timestamp` |
| 2.7.3 | 2024-08-12 | [43900](https://github.com/airbytehq/airbyte/pull/43900) | Update dependencies |
| 2.7.2 | 2024-08-10 | [43614](https://github.com/airbytehq/airbyte/pull/43614) | Update dependencies |
| 2.7.1 | 2024-08-03 | [41799](https://github.com/airbytehq/airbyte/pull/41799) | Update dependencies |
| 2.7.0 | 2024-08-02 | [42975](https://github.com/airbytehq/airbyte/pull/42975) | Migrate to CDK v4.3.0 |
| 2.6.13 | 2024-07-31 | [42892](https://github.com/airbytehq/airbyte/pull/42892) | Update BackoffStrategy interface to be up-to-date with latest parent interface. |
| 2.6.12 | 2024-07-25 | [42519](https://github.com/airbytehq/airbyte/pull/42519) | Update error message for permission issue. |
| 2.6.11 | 2024-07-18 | [42100](https://github.com/airbytehq/airbyte/pull/42100) | Raise config error on 403/404 status code. |
| 2.6.10 | 2024-07-10 | [41436](https://github.com/airbytehq/airbyte/pull/41436) | Fix unit test |
| 2.6.9 | 2024-07-10 | [41390](https://github.com/airbytehq/airbyte/pull/41390) | Update dependencies |
| 2.6.8 | 2024-07-09 | [40025](https://github.com/airbytehq/airbyte/pull/40025) | Update dependencies |
| 2.6.7 | 2024-07-09 | [41032](https://github.com/airbytehq/airbyte/pull/41032) | Use latest `CDK`: 3.0.0 |
| 2.6.6 | 2024-06-27 | [40592](https://github.com/airbytehq/airbyte/pull/40592) | Updated to use latest `CDK` version, fixed `cursor pagination` logic |
| 2.6.5 | 2024-05-23 | [38607](https://github.com/airbytehq/airbyte/pull/38607) | Migrate to cursor based pagination in stream `Organization memberships` |
| 2.6.4 | 2024-05-20 | [38310](https://github.com/airbytehq/airbyte/pull/38310) | Fix record filter for `Ticket Metrics` stream |
| 2.6.3 | 2024-05-02 | [36669](https://github.com/airbytehq/airbyte/pull/36669) | Schema descriptions |
| 2.6.2 | 2024-02-05 | [37761](https://github.com/airbytehq/airbyte/pull/37761) | Add stop condition for `Ticket Audits` when recieved old records; Ignore 403 and 404 status codes. |
| 2.6.1 | 2024-04-30 | [37723](https://github.com/airbytehq/airbyte/pull/37723) | Add %Y-%m-%dT%H:%M:%S%z to cursor_datetime_formats |
| 2.6.0 | 2024-04-29 | [36823](https://github.com/airbytehq/airbyte/pull/36823) | Migrate to low code; Add new stream `Ticket Activities` |
| 2.5.0 | 2024-04-25 | [36388](https://github.com/airbytehq/airbyte/pull/36388) | Fix data type of field in `Tickets` stream schema stream. |
| 2.4.1 | 2024-04-20 | [37450](https://github.com/airbytehq/airbyte/pull/37450) | Fix parsing response for `Ticket Metrics` stream. |
| 2.4.0 | 2024-04-09 | [36897](https://github.com/airbytehq/airbyte/pull/36897) | Fix long-running syncs for `Ticket Metrics`, `Ticket Audits` and `Satisfaction Ratings` streams. |
| 2.3.0 | 2024-03-26 | [36403](https://github.com/airbytehq/airbyte/pull/36403) | Unpin CDK version, add record counts to state messages |
| 2.2.8 | 2024-02-09 | [35083](https://github.com/airbytehq/airbyte/pull/35083) | Manage dependencies with Poetry. |
| 2.2.7 | 2024-02-05 | [34840](https://github.com/airbytehq/airbyte/pull/34840) | Fix missing fields in schema |
| 2.2.6 | 2024-01-11 | [34064](https://github.com/airbytehq/airbyte/pull/34064) | Skip 504 Error for stream `Ticket Audits` |
| 2.2.5 | 2024-01-08 | [34010](https://github.com/airbytehq/airbyte/pull/34010) | Prepare for airbyte-lib |
| 2.2.4 | 2023-12-20 | [33680](https://github.com/airbytehq/airbyte/pull/33680) | Fix pagination issue for streams related to incremental export sync |
| 2.2.3 | 2023-12-14 | [33435](https://github.com/airbytehq/airbyte/pull/33435) | Fix 504 Error for stream Ticket Audits |
| 2.2.2 | 2023-12-01 | [33012](https://github.com/airbytehq/airbyte/pull/33012) | Increase number of retries for backoff policy to 10 |
| 2.2.1 | 2023-11-10 | [32440](https://github.com/airbytehq/airbyte/pull/32440) | Made refactoring to improve code maintainability |
| 2.2.0 | 2023-10-31 | [31999](https://github.com/airbytehq/airbyte/pull/31999) | Extended the `CustomRoles` stream schema |
| 2.1.1 | 2023-10-23 | [31702](https://github.com/airbytehq/airbyte/pull/31702) | Base image migration: remove Dockerfile and use the python-connector-base image |
| 2.1.0 | 2023-10-19 | [31606](https://github.com/airbytehq/airbyte/pull/31606) | Added new field `reply_time_in_seconds` to the `Ticket Metrics` stream schema |
| 2.0.0 | 2023-09-15 | [30440](https://github.com/airbytehq/airbyte/pull/30440) | Remove stream `Deleted Tickets` |
| 1.7.0 | 2023-09-11 | [30259](https://github.com/airbytehq/airbyte/pull/30259) | Add stream `Deleted Tickets` |
| 1.6.0 | 2023-09-09 | [30168](https://github.com/airbytehq/airbyte/pull/30168) | Make `start_date` field optional |
| 1.5.1 | 2023-09-05 | [30142](https://github.com/airbytehq/airbyte/pull/30142) | Handle non-JSON Response |
| 1.5.0 | 2023-09-04 | [30138](https://github.com/airbytehq/airbyte/pull/30138) | Add new Streams: `Article Votes`, `Article Comments`, `Article Comment Votes` |
| 1.4.0 | 2023-09-04 | [30134](https://github.com/airbytehq/airbyte/pull/30134) | Add incremental support for streams: `custom Roles`, `Schedules`, `SLA Policies` |
| 1.3.0 | 2023-08-30 | [30031](https://github.com/airbytehq/airbyte/pull/30031) | Add new streams: `Articles`, `Organization Fields` |
| 1.2.2 | 2023-08-30 | [29998](https://github.com/airbytehq/airbyte/pull/29998) | Fix typo in stream `AttributeDefinitions`: field condition |
| 1.2.1 | 2023-08-30 | [29991](https://github.com/airbytehq/airbyte/pull/29991) | Remove Custom availability strategy |
| 1.2.0 | 2023-08-29 | [29940](https://github.com/airbytehq/airbyte/pull/29940) | Add undeclared fields to schemas |
| 1.1.1 | 2023-08-29 | [29904](https://github.com/airbytehq/airbyte/pull/29904) | Make `Organizations` stream incremental |
| 1.1.0 | 2023-08-28 | [29891](https://github.com/airbytehq/airbyte/pull/29891) | Add stream `UserFields` |
| 1.0.0 | 2023-07-27 | [28774](https://github.com/airbytehq/airbyte/pull/28774) | Fix retry logic & update cursor for `Tickets` stream |
| 0.11.0 | 2023-08-10 | [27208](https://github.com/airbytehq/airbyte/pull/27208) | Add stream `Topics` |
| 0.10.7 | 2023-08-09 | [29256](https://github.com/airbytehq/airbyte/pull/29256) | Update tooltip descriptions in spec |
| 0.10.6 | 2023-08-04 | [29031](https://github.com/airbytehq/airbyte/pull/29031) | Reverted `advancedAuth` spec changes |
| 0.10.5 | 2023-08-01 | [28910](https://github.com/airbytehq/airbyte/pull/28910) | Updated `advancedAuth` broken references |
| 0.10.4 | 2023-07-25 | [28397](https://github.com/airbytehq/airbyte/pull/28397) | Handle 404 Error |
| 0.10.3 | 2023-07-24 | [28612](https://github.com/airbytehq/airbyte/pull/28612) | Fix pagination for stream `TicketMetricEvents` |
| 0.10.2 | 2023-07-19 | [28487](https://github.com/airbytehq/airbyte/pull/28487) | Remove extra page from params |
| 0.10.1 | 2023-07-10 | [28096](https://github.com/airbytehq/airbyte/pull/28096) | Replace `offset` pagination with `cursor` pagination |
| 0.10.0 | 2023-07-06 | [27991](https://github.com/airbytehq/airbyte/pull/27991) | Add streams: `PostVotes`, `PostCommentVotes` |
| 0.9.0 | 2023-07-05 | [27961](https://github.com/airbytehq/airbyte/pull/27961) | Add stream: `Post Comments` |
| 0.8.1 | 2023-06-27 | [27765](https://github.com/airbytehq/airbyte/pull/27765) | Bugfix: Nonetype error while syncing more then 100000 organizations |
| 0.8.0 | 2023-06-09 | [27156](https://github.com/airbytehq/airbyte/pull/27156) | Add stream `Posts` |
| 0.7.0 | 2023-06-27 | [27436](https://github.com/airbytehq/airbyte/pull/27436) | Add Ticket Skips stream |
| 0.6.0 | 2023-06-27 | [27450](https://github.com/airbytehq/airbyte/pull/27450) | Add Skill Based Routing streams |
| 0.5.0 | 2023-06-26 | [27735](https://github.com/airbytehq/airbyte/pull/27735) | License Update: Elv2 stream stream |
| 0.4.0 | 2023-06-16 | [27431](https://github.com/airbytehq/airbyte/pull/27431) | Add Organization Memberships stream |
| 0.3.1 | 2023-06-02 | [26945](https://github.com/airbytehq/airbyte/pull/26945) | Make `Ticket Metrics` stream to use cursor pagination |
| 0.3.0 | 2023-05-23 | [26347](https://github.com/airbytehq/airbyte/pull/26347) | Add stream `Audit Logs` logs` |
| 0.2.30 | 2023-05-23 | [26414](https://github.com/airbytehq/airbyte/pull/26414) | Added missing handlers when `empty json` or `JSONDecodeError` is received |
| 0.2.29 | 2023-04-18 | [25214](https://github.com/airbytehq/airbyte/pull/25214) | Add missing fields to `Tickets` stream |
| 0.2.28 | 2023-03-21 | [24053](https://github.com/airbytehq/airbyte/pull/24053) | Fix stream `sla_policies` schema data type error (events.value) |
| 0.2.27 | 2023-03-22 | [22817](https://github.com/airbytehq/airbyte/pull/22817) | Specified date formatting in specification |
| 0.2.26 | 2023-03-20 | [24252](https://github.com/airbytehq/airbyte/pull/24252) | Handle invalid `start_date` when checking connection |
| 0.2.25 | 2023-02-28 | [22308](https://github.com/airbytehq/airbyte/pull/22308) | Add `AvailabilityStrategy` for all streams |
| 0.2.24 | 2023-02-17 | [23246](https://github.com/airbytehq/airbyte/pull/23246) | Handle `StartTimeTooRecent` error for Tickets stream |
| 0.2.23 | 2023-02-15 | [23035](https://github.com/airbytehq/airbyte/pull/23035) | Handle 403 Error |
| 0.2.22 | 2023-02-14 | [22483](https://github.com/airbytehq/airbyte/pull/22483) | Fix test; handle 400 error |
| 0.2.21 | 2023-01-27 | [22027](https://github.com/airbytehq/airbyte/pull/22027) | Set `AvailabilityStrategy` for streams explicitly to `None` |
| 0.2.20 | 2022-12-28 | [20900](https://github.com/airbytehq/airbyte/pull/20900) | Remove synchronous time.sleep, add logging, reduce backoff time |
| 0.2.19 | 2022-12-09 | [19967](https://github.com/airbytehq/airbyte/pull/19967) | Fix reading response for more than 100k records |
| 0.2.18 | 2022-11-29 | [19432](https://github.com/airbytehq/airbyte/pull/19432) | Revert changes from version 0.2.15, use a test read instead |
| 0.2.17 | 2022-11-24 | [19792](https://github.com/airbytehq/airbyte/pull/19792) | Transform `ticket_comments.via` "-" to null |
| 0.2.16 | 2022-09-28 | [17326](https://github.com/airbytehq/airbyte/pull/17326) | Migrate to per-stream states. |
| 0.2.15 | 2022-08-03 | [15233](https://github.com/airbytehq/airbyte/pull/15233) | Added `subscription plan` check on `streams discovery` step to remove streams that are not accessible for fetch due to subscription plan restrictions |
| 0.2.14 | 2022-07-27 | [15036](https://github.com/airbytehq/airbyte/pull/15036) | Convert `ticket_audits.previous_value` values to string |
| 0.2.13 | 2022-07-21 | [14829](https://github.com/airbytehq/airbyte/pull/14829) | Convert `tickets.custom_fields` values to string |
| 0.2.12 | 2022-06-30 | [14304](https://github.com/airbytehq/airbyte/pull/14304) | Fixed Pagination for Group Membership stream |
| 0.2.11 | 2022-06-24 | [14112](https://github.com/airbytehq/airbyte/pull/14112) | Fixed "Retry-After" non integer value |
| 0.2.10 | 2022-06-14 | [13757](https://github.com/airbytehq/airbyte/pull/13757) | Fixed the bug with `TicketMetrics` stream, HTTP Error 429, caused by lots of API requests |
| 0.2.9 | 2022-05-27 | [13261](https://github.com/airbytehq/airbyte/pull/13261) | Bugfix for the unhandled [ChunkedEncodingError](https://github.com/airbytehq/airbyte/issues/12591) and [ConnectionError](https://github.com/airbytehq/airbyte/issues/12155) |
| 0.2.8 | 2022-05-20 | [13055](https://github.com/airbytehq/airbyte/pull/13055) | Fixed minor issue for stream `ticket_audits` schema |
| 0.2.7 | 2022-04-27 | [12335](https://github.com/airbytehq/airbyte/pull/12335) | Adding fixtures to mock time.sleep for connectors that explicitly sleep |
| 0.2.6 | 2022-04-19 | [12122](https://github.com/airbytehq/airbyte/pull/12122) | Fixed the bug when only 100,000 Users are synced [11895](https://github.com/airbytehq/airbyte/issues/11895) and fixed bug when `start_date` is not used on user stream [12059](https://github.com/airbytehq/airbyte/issues/12059). |
| 0.2.5 | 2022-04-05 | [11727](https://github.com/airbytehq/airbyte/pull/11727) | Fixed the bug when state was not parsed correctly |
| 0.2.4 | 2022-04-04 | [11688](https://github.com/airbytehq/airbyte/pull/11688) | Small documentation corrections |
| 0.2.3 | 2022-03-23 | [11349](https://github.com/airbytehq/airbyte/pull/11349) | Fixed the bug when Tickets stream didn't return deleted records |
| 0.2.2 | 2022-03-17 | [11237](https://github.com/airbytehq/airbyte/pull/11237) | Fixed the bug when TicketComments stream didn't return all records |
| 0.2.1 | 2022-03-15 | [11162](https://github.com/airbytehq/airbyte/pull/11162) | Added support of OAuth2.0 authentication method |
| 0.2.0 | 2022-03-01 | [9456](https://github.com/airbytehq/airbyte/pull/9456) | Update source to use future requests |
| 0.1.12 | 2022-01-25 | [9785](https://github.com/airbytehq/airbyte/pull/9785) | Add additional log messages |
| 0.1.11 | 2021-12-21 | [8987](https://github.com/airbytehq/airbyte/pull/8987) | Update connector fields title/description |
| 0.1.9 | 2021-12-16 | [8616](https://github.com/airbytehq/airbyte/pull/8616) | Adds Brands, CustomRoles and Schedules streams |
| 0.1.8 | 2021-11-23 | [8050](https://github.com/airbytehq/airbyte/pull/8168) | Adds TicketMetricEvents stream |
| 0.1.7 | 2021-11-23 | [8058](https://github.com/airbytehq/airbyte/pull/8058) | Added support of AccessToken authentication |
| 0.1.6 | 2021-11-18 | [8050](https://github.com/airbytehq/airbyte/pull/8050) | Fix wrong types for schemas, add TypeTransformer |
| 0.1.5 | 2021-10-26 | [7679](https://github.com/airbytehq/airbyte/pull/7679) | Add ticket_id and ticket_comments |
| 0.1.4 | 2021-10-26 | [7377](https://github.com/airbytehq/airbyte/pull/7377) | Fix initially_assigned_at type in ticket metrics |
| 0.1.3 | 2021-10-17 | [7097](https://github.com/airbytehq/airbyte/pull/7097) | Corrected the connector's specification |
| 0.1.2 | 2021-10-16 | [6513](https://github.com/airbytehq/airbyte/pull/6513) | Fixed TicketComments stream |
| 0.1.1 | 2021-09-02 | [5787](https://github.com/airbytehq/airbyte/pull/5787) | Fixed incremental logic for the ticket_comments stream |
| 0.1.0 | 2021-07-21 | [4861](https://github.com/airbytehq/airbyte/pull/4861) | Created CDK native zendesk connector |
</details>