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content/support/learning-about-github-support/about-ticket-priority.md
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@@ -55,8 +55,6 @@ Ticket priority helps to ensure that support requests are handled in order, and
| {% data variables.product.support_ticket_priority_normal %} | {% data variables.product.prodname_advanced_security %} is functioning inconsistently, causing impaired end user usage and productivity. |
| {% data variables.product.support_ticket_priority_low %} | {% data variables.product.prodname_advanced_security %} is functioning consistently, but the end user requests minor changes in the software, such as documentation updates, cosmetic defects, or enhancements.|
{% ifversion ghes %}
## Ticket priorities for {% data variables.product.prodname_actions_runner_controller %} (ARC)
| Priority | Description | Examples |
@@ -69,8 +67,6 @@ For more information about what {% data variables.contact.github_support %} can
If you are uncertain if the issue is out of scope, contact {% data variables.contact.contact_support_page %} and we're happy to help you determine the best way to proceed.
{% endif %}
## Further reading
- "[AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)"