5a20716c7e
* Rename map topic * Delete map topic * Rename map topic * Add redirect * Remove last two map topics * Move article on adding a remote into a long-form guide * Move article on changing a remote's URL * Move articles on renaming and removing remotes * Move remote URL article * Fix typo * Remove category index file * Move a few articles to the new category * Move a few more files * Move managing remote repos article * Move the rest of the getting started with git map topic * Move the first half of the using git map topic * Move the rest of the articles and 🔥 the directory * Fix failing test * Remove Using Git from product index * Apply suggestions from code review Co-authored-by: Laura Coursen <lecoursen@github.com> * Apply suggestions from code review Co-authored-by: Laura Coursen <lecoursen@github.com>
85 lines
3.6 KiB
Markdown
85 lines
3.6 KiB
Markdown
---
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title: HTTPS cloning errors
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intro: 'There are a few common errors when using HTTPS with Git. These errors usually indicate you have an old version of Git, or you don''t have access to the repository.'
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redirect_from:
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- /articles/error-the-requested-url-returned-error-403/
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- /articles/error-the-requested-url-returned-error-401/
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- /articles/error-did-you-run-git-update-server-info-on-the-server/
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- /articles/error-the-requested-url-returned-error-403-while-accessing-https-github-com-user-repo-git-info-refs/
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- /articles/https-cloning-errors
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versions:
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free-pro-team: '*'
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enterprise-server: '*'
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github-ae: '*'
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topics:
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- repositories
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---
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Here's an example of an HTTPS error you might receive:
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```shell
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> error: The requested URL returned error: 401 while accessing
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> https://{% data variables.command_line.codeblock %}/<em>user</em>/<em>repo</em>.git/info/refs?service=git-receive-pack
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> fatal: HTTP request failed
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```
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```shell
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> Error: The requested URL returned error: 403 while accessing
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> https://{% data variables.command_line.codeblock %}/<em>user</em>/<em>repo</em>.git/info/refs
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> fatal: HTTP request failed
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```
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```shell
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> Error: https://{% data variables.command_line.codeblock %}/<em>user</em>/<em>repo</em>.git/info/refs not found: did you run git
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> update-server-info on the server?
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```
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### Check your Git version
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There's no minimum Git version necessary to interact with {% data variables.product.product_name %}, but we've found version 1.7.10 to be a comfortable stable version that's available on many platforms. You can always [download the latest version on the Git website](https://git-scm.com/downloads).
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### Ensure the remote is correct
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The repository you're trying to fetch must exist on {% data variables.product.product_location %}, and the URL is case-sensitive.
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You can find the URL of the local repository by opening the command line and
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typing `git remote -v`:
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```shell
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$ git remote -v
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# View existing remotes
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> origin https://github.com/ghost/reactivecocoa.git (fetch)
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> origin https://github.com/ghost/reactivecocoa.git (push)
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$ git remote set-url origin https://github.com/ghost/ReactiveCocoa.git
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# Change the 'origin' remote's URL
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$ git remote -v
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# Verify new remote URL
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> origin https://github.com/ghost/ReactiveCocoa.git (fetch)
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> origin https://github.com/ghost/ReactiveCocoa.git (push)
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```
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Alternatively, you can change the URL through our
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[{% data variables.product.prodname_desktop %}](https://desktop.github.com/) application.
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### Provide an access token
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To access {% data variables.product.prodname_dotcom %}, you must authenticate with a personal access token instead of your password. For more information, see "[Creating a personal access token](/github/authenticating-to-github/creating-a-personal-access-token)."
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{% data reusables.command_line.provide-an-access-token %}
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### Check your permissions
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When prompted for a username and password, make sure you use an account that has access to the repository.
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{% tip %}
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**Tip**: If you don't want to enter your credentials every time you interact with the remote repository, you can turn on [credential caching](/github/getting-started-with-github/caching-your-github-credentials-in-git). If you are already using credential caching, please make sure that your computer has the correct credentials cached. Incorrect or out of date credentials will cause authentication to fail.
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{% endtip %}
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### Use SSH instead
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If you've previously set up SSH keys, you can use the SSH clone URL instead of HTTPS. For more information, see "[About remote repositories](/github/getting-started-with-github/about-remote-repositories)."
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