1
0
mirror of synced 2025-12-22 11:26:57 -05:00
Files
docs/content/copilot/reference/copilot-billing/license-changes.md
Siara 164e19962b Discovery landing page (#58174)
Co-authored-by: Claire W <78226508+crwaters16@users.noreply.github.com>
Co-authored-by: Anne-Marie <102995847+am-stead@users.noreply.github.com>
Co-authored-by: Jules <19994093+jules-p@users.noreply.github.com>
Co-authored-by: Jules Porter <jules-p@users.noreply.github.com>
Co-authored-by: hubwriter <hubwriter@github.com>
Co-authored-by: Robert Sese <734194+rsese@users.noreply.github.com>
2025-10-29 18:30:03 +00:00

6.4 KiB
Raw Blame History

title, shortTitle, intro, versions, topics, category, allowTitleToDifferFromFilename, contentType
title shortTitle intro versions topics category allowTitleToDifferFromFilename contentType
Making changes to your GitHub Copilot license License changes Learn how changes to {% data variables.product.prodname_copilot %} licenses affect billing and user access for organizations, enterprises, and personal accounts.
feature
copilot
Copilot
Learn about Copilot
true reference

{% data variables.product.prodname_copilot_short %} follows the same billing rules as other license-based products on {% data variables.product.company_short %}. For the general concepts, see:

  • AUTOTITLE explains how upgrades, downgrades, and seat changes are billed.
  • AUTOTITLE explains how usage-based billing works compared to volume licensing.

This article focuses on how those rules apply specifically to {% data variables.product.prodname_copilot_short %}, including:

  • What happens to billing and access when you add, remove, or change seats
  • When billing changes take effect
  • How partial billing cycles are handled
  • {% data variables.product.prodname_copilot_short %}-only scenarios such as revoking seats, disabling {% data variables.product.prodname_copilot_short %} at the organization or enterprise level, or removing organizations from an enterprise

Personal accounts

What you need to know about the following actions:

  • Upgrading: If you move from a monthly to a yearly plan, the change is immediate. You are charged a prorated amount for the new plan.
  • Downgrading/canceling:
    • Monthly plan: Access remains until the end of the current cycle. No refund for unused time.
    • Yearly plan: Access remains until the end of the annual term already paid for.
  • Switching plans: Proration applies when switching between monthly and yearly, and the new plan starts right away.

Organizations

What you need to know about the following actions:

Adding seats

  • Billing: Additional {% data variables.product.prodname_copilot_short %} seats are billed for the remainder of the current billing cycle. Charges are prorated based on the date seats are added.
  • Access: Users assigned to new seats get access immediately after assignment.

Removing seats

  • Billing:
    • Billing for that user stops at the end of the cycle.
    • Reduced seat count takes effect at the start of the next billing cycle.
    • No refunds are issued for unused time in the current cycle.
  • Access:
    • If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
    • If a seat is revoked, users lose access immediately.

Additionally:

  • If {% data variables.product.prodname_copilot_short %} is disabled at the organization level or licensed users are removed from the organization: Affected users lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for affected users stops at the end of the cycle. If a user is restored to the organization or {% data variables.product.prodname_copilot_short %} is reenabled during the billing cycle, the users regain access to {% data variables.product.prodname_copilot_short %} immediately.

Enterprises

What you need to know about the following actions:

Adding seats

  • Billing: Additional seats are billed on a prorated basis for the remainder of the current billing cycle.
  • Access: Assigned users gain immediate access to {% data variables.product.prodname_copilot_short %}.

Removing seats

  • Billing:
    • Billing for that user stops at the end of the cycle.
    • Reduced seat count takes effect at the start of the next billing cycle.
    • No refunds are issued for unused time in the current cycle.
  • Access:
    • If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
    • If a seat is revoked, users lose access immediately.

Additionally:

  • If an organization with {% data variables.product.prodname_copilot_short %} seats is removed from an enterprise: Billing for those seats will stop at the end of the billing cycle. The users who had seats assigned by the removed organization will lose access to {% data variables.product.prodname_copilot_short %} unless they receive a seat through another organization.

  • If {% data variables.product.prodname_copilot_short %} is disabled at the enterprise level: Any user with a {% data variables.product.prodname_copilot_short %} license will lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for that user stops at the end of the cycle. If {% data variables.product.prodname_copilot_short %} is reenabled, users regain access to {% data variables.product.prodname_copilot_short %} immediately.

In summary

  • Proration: Applies when adding seats/licenses or upgrading plans. You pay only for the portion of the billing cycle remaining.
  • Access: Assignments and plan changes are effective immediately for affected users.
  • Removing or canceling: No refunds are issued for unused time; access continues until the end of the cycle paid for, unless a seat/license is revoked.
Scenario Plan When is billing affected? Is proration applied? When does access change? Refund for unused time?
Add seat/license {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %} Next bill Yes Immediately N/A
Remove seat/license {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}e Next bill N/A Immediately No
Cancel subscription All plans End of cycle N/A End of cycle No
Upgrade/downgrade/switch plan All plans Immediate Yes Immediately N/A (proration instead)