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title, shortTitle, intro, versions, topics, category, allowTitleToDifferFromFilename, contentType
| title | shortTitle | intro | versions | topics | category | allowTitleToDifferFromFilename | contentType | ||||
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| Making changes to your GitHub Copilot license | License changes | Learn how changes to {% data variables.product.prodname_copilot %} licenses affect billing and user access for organizations, enterprises, and personal accounts. |
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true | reference |
{% data variables.product.prodname_copilot_short %} follows the same billing rules as other license-based products on {% data variables.product.company_short %}. For the general concepts, see:
- AUTOTITLE – explains how upgrades, downgrades, and seat changes are billed.
- AUTOTITLE – explains how usage-based billing works compared to volume licensing.
This article focuses on how those rules apply specifically to {% data variables.product.prodname_copilot_short %}, including:
- What happens to billing and access when you add, remove, or change seats
- When billing changes take effect
- How partial billing cycles are handled
- {% data variables.product.prodname_copilot_short %}-only scenarios such as revoking seats, disabling {% data variables.product.prodname_copilot_short %} at the organization or enterprise level, or removing organizations from an enterprise
Personal accounts
What you need to know about the following actions:
- Upgrading: If you move from a monthly to a yearly plan, the change is immediate. You are charged a prorated amount for the new plan.
- Downgrading/canceling:
- Monthly plan: Access remains until the end of the current cycle. No refund for unused time.
- Yearly plan: Access remains until the end of the annual term already paid for.
- Switching plans: Proration applies when switching between monthly and yearly, and the new plan starts right away.
Organizations
What you need to know about the following actions:
Adding seats
- Billing: Additional {% data variables.product.prodname_copilot_short %} seats are billed for the remainder of the current billing cycle. Charges are prorated based on the date seats are added.
- Access: Users assigned to new seats get access immediately after assignment.
Removing seats
- Billing:
- Billing for that user stops at the end of the cycle.
- Reduced seat count takes effect at the start of the next billing cycle.
- No refunds are issued for unused time in the current cycle.
- Access:
- If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
- If a seat is revoked, users lose access immediately.
Additionally:
- If {% data variables.product.prodname_copilot_short %} is disabled at the organization level or licensed users are removed from the organization: Affected users lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for affected users stops at the end of the cycle. If a user is restored to the organization or {% data variables.product.prodname_copilot_short %} is reenabled during the billing cycle, the users regain access to {% data variables.product.prodname_copilot_short %} immediately.
Enterprises
What you need to know about the following actions:
Adding seats
- Billing: Additional seats are billed on a prorated basis for the remainder of the current billing cycle.
- Access: Assigned users gain immediate access to {% data variables.product.prodname_copilot_short %}.
Removing seats
- Billing:
- Billing for that user stops at the end of the cycle.
- Reduced seat count takes effect at the start of the next billing cycle.
- No refunds are issued for unused time in the current cycle.
- Access:
- If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
- If a seat is revoked, users lose access immediately.
Additionally:
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If an organization with {% data variables.product.prodname_copilot_short %} seats is removed from an enterprise: Billing for those seats will stop at the end of the billing cycle. The users who had seats assigned by the removed organization will lose access to {% data variables.product.prodname_copilot_short %} unless they receive a seat through another organization.
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If {% data variables.product.prodname_copilot_short %} is disabled at the enterprise level: Any user with a {% data variables.product.prodname_copilot_short %} license will lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for that user stops at the end of the cycle. If {% data variables.product.prodname_copilot_short %} is reenabled, users regain access to {% data variables.product.prodname_copilot_short %} immediately.
In summary
- Proration: Applies when adding seats/licenses or upgrading plans. You pay only for the portion of the billing cycle remaining.
- Access: Assignments and plan changes are effective immediately for affected users.
- Removing or canceling: No refunds are issued for unused time; access continues until the end of the cycle paid for, unless a seat/license is revoked.
| Scenario | Plan | When is billing affected? | Is proration applied? | When does access change? | Refund for unused time? |
|---|---|---|---|---|---|
| Add seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %} | Next bill | Yes | Immediately | N/A |
| Remove seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}e | Next bill | N/A | Immediately | No |
| Cancel subscription | All plans | End of cycle | N/A | End of cycle | No |
| Upgrade/downgrade/switch plan | All plans | Immediate | Yes | Immediately | N/A (proration instead) |