164e19962b
Co-authored-by: Claire W <78226508+crwaters16@users.noreply.github.com> Co-authored-by: Anne-Marie <102995847+am-stead@users.noreply.github.com> Co-authored-by: Jules <19994093+jules-p@users.noreply.github.com> Co-authored-by: Jules Porter <jules-p@users.noreply.github.com> Co-authored-by: hubwriter <hubwriter@github.com> Co-authored-by: Robert Sese <734194+rsese@users.noreply.github.com>
98 lines
6.4 KiB
Markdown
98 lines
6.4 KiB
Markdown
---
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title: Making changes to your GitHub Copilot license
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shortTitle: License changes
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intro: 'Learn how changes to {% data variables.product.prodname_copilot %} licenses affect billing and user access for organizations, enterprises, and personal accounts.'
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versions:
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feature: copilot
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topics:
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- Copilot
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category:
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- Learn about Copilot
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allowTitleToDifferFromFilename: true
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contentType: reference
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---
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{% data variables.product.prodname_copilot_short %} follows the same billing rules as other license-based products on {% data variables.product.company_short %}.
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For the general concepts, see:
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* [AUTOTITLE](/billing/concepts/impact-of-plan-changes) – explains how upgrades, downgrades, and seat changes are billed.
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* [AUTOTITLE](/billing/concepts/enterprise-billing/usage-based-licenses) – explains how usage-based billing works compared to volume licensing.
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This article focuses on how those rules apply specifically to {% data variables.product.prodname_copilot_short %}, including:
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* **What** happens to billing and access when you add, remove, or change seats
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* **When** billing changes take effect
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* **How** partial billing cycles are handled
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* **{% data variables.product.prodname_copilot_short %}-only scenarios** such as revoking seats, disabling {% data variables.product.prodname_copilot_short %} at the organization or enterprise level, or removing organizations from an enterprise
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## Personal accounts
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What you need to know about the following actions:
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* **Upgrading:** If you move from a monthly to a yearly plan, the change is **immediate**. You are charged a prorated amount for the new plan.
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* **Downgrading/canceling:**
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* **Monthly plan:** Access remains until the end of the current cycle. **No refund for unused time**.
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* **Yearly plan:** Access remains until the end of the annual term already paid for.
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* **Switching plans:** Proration applies when switching between monthly and yearly, and the new plan starts **right away**.
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## Organizations
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What you need to know about the following actions:
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### Adding seats
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* **Billing:** Additional {% data variables.product.prodname_copilot_short %} seats are billed for the remainder of the current billing cycle. Charges are prorated based on the date seats are added.
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* **Access:** Users assigned to new seats get access **immediately** after assignment.
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### Removing seats
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* **Billing:**
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* Billing for that user stops at the end of the cycle.
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* Reduced seat count takes effect at the start of the **next billing cycle**.
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* **No refunds are issued for unused time in the current cycle.**
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* **Access:**
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* If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
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* If a seat is revoked, users lose access **immediately.**
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Additionally:
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* If **{% data variables.product.prodname_copilot_short %} is disabled at the organization level or licensed users are removed from the organization**: Affected users lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for affected users stops at the end of the cycle. If a user is restored to the organization or {% data variables.product.prodname_copilot_short %} is reenabled during the billing cycle, the users regain access to {% data variables.product.prodname_copilot_short %} **immediately**.
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## Enterprises
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What you need to know about the following actions:
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### Adding seats
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* **Billing:** Additional seats are billed on a prorated basis for the remainder of the current billing cycle.
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* **Access:** Assigned users gain **immediate access** to {% data variables.product.prodname_copilot_short %}.
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### Removing seats
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* **Billing:**
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* Billing for that user stops at the end of the cycle.
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* Reduced seat count takes effect at the start of the **next billing cycle.**
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* **No refunds are issued for unused time in the current cycle.**
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* **Access:**
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* If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle.
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* If a seat is revoked, users lose access **immediately.**
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Additionally:
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* **If an organization with {% data variables.product.prodname_copilot_short %} seats is removed from an enterprise**: Billing for those seats will stop at the end of the billing cycle. The users who had seats assigned by the removed organization will lose access to {% data variables.product.prodname_copilot_short %} unless they receive a seat through another organization.
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* **If {% data variables.product.prodname_copilot_short %} is disabled at the enterprise level**: Any user with a {% data variables.product.prodname_copilot_short %} license will lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for that user stops at the end of the cycle. If {% data variables.product.prodname_copilot_short %} is reenabled, users regain access to {% data variables.product.prodname_copilot_short %} immediately.
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## In summary
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* **Proration:** Applies when adding seats/licenses or upgrading plans. You pay only for the portion of the billing cycle remaining.
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* **Access:** Assignments and plan changes are effective immediately for affected users.
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* **Removing or canceling:** No refunds are issued for unused time; access continues until the end of the cycle paid for, unless a seat/license is revoked.
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| Scenario | Plan | When is billing affected? | Is proration applied? | When does access change? | Refund for unused time? |
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|----------------------------------|---------------------|--------------------------|----------------------|--------------------------|-------------------------|
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| Add seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}| Next bill | Yes | Immediately | N/A |
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| Remove seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}e| Next bill | N/A | Immediately | No |
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| Cancel subscription | All plans | End of cycle | N/A | End of cycle | No |
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| Upgrade/downgrade/switch plan | All plans | Immediate | Yes | Immediately | N/A (proration instead) |
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