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docs/content/authentication/troubleshooting-ssh/error-bad-file-number.md
Laura Coursen 8f964ea2cb GHEC version (#20947)
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
Co-authored-by: Grace Park <gracepark@github.com>
Co-authored-by: Steve Guntrip <12534592+stevecat@users.noreply.github.com>
Co-authored-by: Robert Sese <sese@github.com>
Co-authored-by: Peter Bengtsson <peterbe@github.com>
Co-authored-by: Rachael Sewell <rachmari@github.com>
2021-10-15 15:41:33 -05:00

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Markdown

---
title: 'Error: Bad file number'
intro: This error usually means you were unable to connect to the server. Often this is caused by firewalls and proxy servers.
redirect_from:
- /articles/error-bad-file-number
- /github/authenticating-to-github/error-bad-file-number
- /github/authenticating-to-github/troubleshooting-ssh/error-bad-file-number
versions:
fpt: '*'
ghes: '*'
ghae: '*'
ghec: '*'
topics:
- SSH
---
When running remote Git commands or SSH, your connection might time out:
```shell
$ ssh -vT git@{% data variables.command_line.codeblock %}
> OpenSSH_8.1p1, LibreSSL 2.7.3
> debug1: Connecting to {% data variables.command_line.codeblock %} [207.97.227.239] port 22.
> debug1: connect to address 207.97.227.239 port 22: Connection timed out
> ssh: connect to host {% data variables.command_line.codeblock %} port 22: Connection timed out
> ssh: connect to host {% data variables.command_line.codeblock %} port 22: Bad file number
```
## Solving the issue
### Use HTTPS
Often, the simplest solution is to simply avoid SSH entirely. Most firewalls and proxies allow HTTPS traffic without issue. To take advantage of this, change [the remote URL](/github/getting-started-with-github/about-remote-repositories) you're using:
```shell
$ git clone https://{% data variables.command_line.codeblock %}/<em>username</em>/<em>reponame</em>.git
> Cloning into 'reponame'...
> remote: Counting objects: 84, done.
> remote: Compressing objects: 100% (45/45), done.
> remote: Total 84 (delta 43), reused 78 (delta 37)
> Unpacking objects: 100% (84/84), done.
```
### Test from a different network
If you can connect the computer to another network that doesn't have a firewall, you can try testing your SSH connection to {% data variables.product.product_name %}. If everything works as it should, contact your network administrator for help on changing the firewall settings to allow your SSH connection to {% data variables.product.product_name %} to succeed.
{% ifversion fpt or ghec %}
### Using SSH over the HTTPS port
If using HTTPS is not an option, and your firewall admin refuses to allow SSH connections, you can try using [SSH over the HTTPS port](/articles/using-ssh-over-the-https-port) instead.
{% endif %}
{% ifversion fpt or ghec %}
## Further reading
- "[Troubleshooting connectivity problems](/articles/troubleshooting-connectivity-problems)"
{% endif %}