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@@ -31,12 +31,9 @@ Your capabilities in the {% data variables.contact.support_portal %} depend on t
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{% data reusables.support.view-open-tickets %}
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1. Under the text box, you can read the comment history. The most recent response is at the top.
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1. Optionally, to translate the ticket comment, click {% octicon "globe" aria-label="The globe icon" %} and choose your preferred language from the dropdown menu. You can translate your support ticket into Chinese (Simplified), French, German, Japanese, Portuguese (Brazil), or Spanish.
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{% ifversion ghec or ghes or ghae %}
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@@ -58,11 +55,9 @@ You can only view archived tickets for an enterprise account.
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{% data reusables.support.view-open-tickets %}
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1. Optionally, if the issue is resolved, under the text box, click **Close ticket**.
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1. To respond to GitHub Support and add a new comment to the ticket, type your response in the text box.
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2. To respond to GitHub Support and add a new comment to the ticket, type your response in the text box.
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1. To add your comment to the ticket, click **Comment**.
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1. To add your comment to the ticket, under the text box, click **Comment**.
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{% ifversion ghec or ghes %}
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## Collaborating on support tickets
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@@ -1,4 +1,2 @@
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1. Navigate to the [GitHub Support Portal](https://support.github.com/).
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1. In the header, click **My Tickets**.
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@@ -3,6 +3,6 @@
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{% indented_data_reference reusables.support.entitlements-note spaces=3 %}
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1. In the list of tickets, click the subject of the ticket you want to view.
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