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content/billing/managing-your-license-for-github-enterprise/troubleshooting-license-usage-for-github-enterprise.md
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@@ -22,7 +22,14 @@ For privacy reasons, enterprise owners cannot directly access the details of use
## About the calculation of consumed licenses
{% data variables.product.company_short %} bills for each person who uses deployments of {% data variables.product.prodname_ghe_server %}, is a member of one of your organizations on {% data variables.product.prodname_ghe_cloud %}, or is a {% data variables.visual_studio.prodname_vs_subscriber %}. For more information about the people in your enterprise who consume a license, see "[About per-user pricing](/billing/managing-billing-for-your-github-account/about-per-user-pricing)."
If a user meets one or more of the following conditions, {% data variables.product.company_short %} bills for the user.
- The user utilizes deployments of {% data variables.product.prodname_ghe_server %}.
- The user is a member of one of your organizations on {% data variables.product.prodname_ghe_cloud %}.
- The user has write access to one of your organization's private repositories.
- The user is a {% data variables.visual_studio.prodname_vs_subscriber %}.
Invitations for these roles will consume a license until the invitation is accepted or expires. For more information about the people in your enterprise who consume a license, see "[About per-user pricing](/billing/managing-billing-for-your-github-account/about-per-user-pricing)."
For each user to consume a single seat regardless of how many deployments they use, you must synchronize license usage between {% data variables.product.prodname_ghe_server %} and {% data variables.product.prodname_ghe_cloud %}. For more information, see "[Syncing license usage between {% data variables.product.prodname_ghe_server %} and {% data variables.product.prodname_ghe_cloud %}](/billing/managing-your-license-for-github-enterprise/syncing-license-usage-between-github-enterprise-server-and-github-enterprise-cloud)."