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94 Commits

Author SHA1 Message Date
Gio Fernandez
ac1893b3a6 Clarify Copilot support ticket transcript creation process (#58554) 2025-11-23 13:59:46 +00:00
Sophie
3f7e280820 Remove trailing space (#57160) 2025-08-18 10:48:27 +00:00
Adam Ross Russell
4995a8642d Adding .ghe support ticket creation steps (#39744) 
Co-authored-by: Sharra-writes <sharra-writes@github.com>
Co-authored-by: Evan Bonsignori <ebonsignori@github.com>
 2025-08-12 22:07:11 +00:00
Felicity Chapman
afb3f361b1 Minor updates to GHES billing docs following the EDI restructure and a quick check against the UI (#56886) 
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
 2025-07-31 08:20:53 +00:00
Copilot
ec7bb4d9bb Move Copilot variables from product.yml to copilot.yml (#55832) 
Co-authored-by: copilot-swe-agent[bot] <198982749+Copilot@users.noreply.github.com>
Co-authored-by: hubwriter <54933897+hubwriter@users.noreply.github.com>
Co-authored-by: hubwriter <hubwriter@github.com>
Co-authored-by: felicitymay <1877141+felicitymay@users.noreply.github.com>
Co-authored-by: Felix Guntrip <stevecat@github.com>
Co-authored-by: Joe Clark <31087804+jc-clark@users.noreply.github.com>
Co-authored-by: Ebonsignori <17055832+Ebonsignori@users.noreply.github.com>
 2025-06-02 11:35:54 +01:00
Rachael Sewell
329369dbf4 Fix content versions using auto fix rule (#55452) 2025-04-30 18:03:11 +00:00
JaymeP
ea2171f3b5 Update viewing-and-updating-support-tickets.md (#55315) 
Co-authored-by: june1963 <22231680+june1963@users.noreply.github.com>
 2025-04-22 17:21:56 +00:00
Kevin Heis
887495c6d6 Update language order to en,es,ja,pt,zh,ru,fr,ko,de (#54847) 2025-03-17 09:55:41 -07:00
Rachael Sewell
93420a2ffa Update frontmatter versions (#54542) 2025-02-25 17:27:55 +00:00
Ryosuke Nakayama
28550d12b8 Fix callback support policy (#54445) 2025-02-18 10:35:47 +00:00
Junko Suzuki
fa1484064b Fix the support ticket policy for GHES (#54432) 2025-02-17 12:29:07 +00:00
Felicity Chapman
fd21fbe407 Hack week 2025: Fix alt text in the remaining folders (#53967) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
 2025-01-21 12:26:23 +00:00
Vanessa
6632d19ec2 Hack Week 2025: update variables product_name and prodname_dotcom in content/support (#53980) 2025-01-19 20:22:52 +00:00
Ashley
bb41363896 [Remove Quotes] site-policy support webhooks video-transcripts (#53599) 2024-12-16 15:06:52 +00:00
Artur Kordowski
74534576f1 Fix inconsistent alerts by using the markdown notation - part 3 (#35222) 
Co-authored-by: Alex Nguyen <150945400+nguyenalex836@users.noreply.github.com>
 2024-11-12 00:08:22 +00:00
Ashley
3b27662c5d Ran white space linter on content (#52996) 2024-11-06 18:01:37 +00:00
Sophie
2b410f5536 [Core / Unowned] Reduce usage of {% data variables.product.prodname_dotcom_the_website %} (#52069) 
Co-authored-by: Vanessa <vgrl@github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
 2024-10-07 08:26:50 +00:00
Gaurav Ketkar
7454d17710 Update viewing-and-updating-support-tickets.md (#52533) 2024-10-07 08:25:31 +00:00
Daniel Handloser
d889abe068 Remove thumbs up feedback in Copilot in GitHub Support (#51482) 2024-07-17 06:48:19 +00:00
Grace Park
e3a169c100 Part 3: Third fourth content unordered lists from dash to asterisk (#51097) 2024-06-13 17:44:39 +00:00
Cory Calahan
6243fba587 Added extra sentence regarding resource visibility (#50132) 
Co-authored-by: Kynan Ware <47394200+BagToad@users.noreply.github.com>
 2024-04-15 12:09:13 +00:00
Steve Guntrip
a7e7a69dc4 Create "Sharing feedback with GitHub" (#49249) 
Co-authored-by: github-actions <github-actions@github.com>
Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com>
 2024-03-04 11:39:15 +00:00
Peter Bengtsson
2987823594 Remove github-ae from lib/all-versions.js (#49235) 2024-02-20 12:54:34 +00:00
Sophie
031578ce01 [Improvement]: Update 'Creating a support ticket' to reflect the login requirement for the support portal. (#49231) 
Co-authored-by: Gaurav Ketkar <9720857+gaurav-ketkar@users.noreply.github.com>
Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>
 2024-02-19 16:02:27 +00:00
Jules
5671536157 Copilot in GitHub Support GA (#48683) 
Co-authored-by: Jules Porter <jules-p@users.noreply.github.com>
Co-authored-by: github-actions <github-actions@github.com>
Co-authored-by: hubwriter <hubwriter@github.com>
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
 2024-02-09 08:49:10 +00:00
Peter Bengtsson
d883f8d421 Remove GHAE in Liquid and front matter (22) (#49015) 2024-02-05 17:30:08 +00:00
Anne-Marie
4745e894db [Improvement]: Update support docs to account for different plans #13117 (#48765) 
Co-authored-by: Elijah Buck <buckelij@github.com>
 2024-01-29 14:55:17 +00:00
Peter Bengtsson
9df80cf75f Remove GHAE in Liquid and front matter (8) (#48811) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
 2024-01-24 13:21:34 +00:00
Matt Pollard
bca281d75f Remove mention of support for hours when passing --period parameter to GHES support bundle tooling (#48713) 2024-01-16 13:53:34 +00:00
Josh Soref
06e6ff7d81 Spelling docs (#30792) 
Signed-off-by: Josh Soref <2119212+jsoref@users.noreply.github.com>
 2024-01-02 08:38:41 +00:00
Matt Pollard
18c724c464 GitHub Enterprise Server 3.11 general availability (#47198) 2023-12-05 22:03:08 +00:00
Anne-Marie
bd1c4f2751 [Improvement]: Update Support Portal links #10816 (#41808) 2023-10-17 07:35:22 +00:00
Grace Park
1dfa5c251e Fix ordered lists to only use 1. (#38283) 
Co-authored-by: Rachael Sewell <rachmari@github.com>
 2023-06-26 16:25:04 -07:00
Grace Park
32af69c277 Make sure there is a blank line above and below headings (#37922) 2023-06-26 13:24:44 -07:00
Grace Park
a8a6e4554a Fix for blank lines around code fences (#38255) 2023-06-26 10:21:48 -07:00
Grace Park
bd760a6d0a Remove unnecessary $ (#38339) 2023-06-26 17:02:44 +00:00
Isaac Brown
1826c640e9 Update screenshots with short alt text (#37829) 2023-06-19 11:19:19 +00:00
Grace Park
90039fc985 Update and standardize unordered lists to be - (#37854) 2023-06-16 20:57:24 +00:00
Grace Park
0b3540d1a6 Adding fixes for alt image text period (#37646) 
Co-authored-by: mc <42146119+mchammer01@users.noreply.github.com>
 2023-06-08 16:22:37 +00:00
Rachael Sewell
e9a894c8d6 Fix unordered list indentation (#37391) 
Co-authored-by: Matt Pollard <mattpollard@users.noreply.github.com>
Co-authored-by: Laura Coursen <lecoursen@github.com>
Co-authored-by: Felicity Chapman <felicitymay@github.com>
 2023-06-06 22:07:29 +00:00
Rachael Sewell
4e4c41f3bc update code fences in lists (#37251) 2023-05-31 20:22:43 +00:00
Sho Mizutani
a9f20ab442 Migrate "About the Support Portal" doc from support.github.com (#36068) 
Co-authored-by: Chris Wilson ⚡ <chris@mrchrisw.work>
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-12 14:28:09 +00:00
Rachael Rose Renk
41f54510b3 [2023-03-31] Make images accessible in the images/help/enterprises directory (#35236) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-05 01:23:38 +00:00
Joe Clark
99ace4f8d6 Make images accessible in images/enterprise/ subdirectories Re-Wr (#35644) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-04-03 22:43:28 +00:00
Matt Pollard
f184e82109 Make images accessible in images/enterprise/ subdirectories A-Ma (#35919) 
Co-authored-by: Laura Coursen <lecoursen@github.com>
 2023-03-30 15:44:19 +00:00
jc-clark
09ad21dd57 fix a link 2023-03-17 11:53:45 -07:00
jc-clark
54b3c992c9 add variables and update content 2023-03-17 11:29:24 -07:00
jc-clark
d7b6465fe4 re-order the child links in index.md 2023-03-17 10:27:31 -07:00
Rachael Rose Renk
5bf0094849 Update content/support/contacting-github-support/getting-started-with-the-support-portal.md 2023-03-16 21:40:15 -06:00
Rachael Rose Renk
d0173b5c7d Update content/support/contacting-github-support/getting-started-with-the-support-portal.md 2023-03-16 21:27:29 -06:00